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It Helpdesk Intern Jobs in Iowa (NOW HIRING)

Precision Inc

Information Technology Intern

Pella, IA · On-site

$15.25 - $20.25/hr

Information Technology Intern Division: Precision Pulley & Idler (PPI) Location : Pella, IA - Onsite F LSA: Non-Exempt Job Status: Internship Travel Required: 0-15% Revision Date: August 19, 2026 ...

Spotix Inc

IT Intern

North Liberty, IA · On-site

$13.75 - $18.25/hr

IT Intern Location: North Liberty, IA Status: Part-Time Schedule: Flexible M-F, 4 hours/day, no ... Managing Help Desk requests by receiving, triaging, and responding to them promptly.

Spotix

IT Intern

North Liberty, IA · On-site

$13.75 - $18.25/hr

IT Intern Location: North Liberty, IA Status: Part-Time Schedule: Flexible M-F, 4 hours/day, no ... Managing Help Desk requests by receiving, triaging, and responding to them promptly.

Cottingham & Butler

IT Help Desk Specialist

Dubuque, IA · On-site

IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...

Cottingham & Butler

IT Help Desk Specialist

Dubuque, IA · Hybrid

IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...

Cottingham & Butler

IT Help Desk Specialist

Dubuque, IA · Hybrid

IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...

John Deere

$14.75 - $19.75/hr

Technology (CA) Title: 2027 Intern - Information Technology - 123148 Onsite/Remote: Onsite Position Your Responsibilities There are over 7 billion people on this planet. And by 2050, there will be 2 ...

New

John Deere

2027 Intern - Information Technology

Dubuque, IA · On-site

$14.25 - $18.75/hr

Technology (CA) Title: 2027 Intern - Information Technology - 123148 Onsite/Remote: Onsite Position Your Responsibilities There are over 7 billion people on this planet. And by 2050, there will be 2 ...

John Deere

2027 Intern - Information Technology

Dubuque, IA

$14.25 - $18.75/hr

Technology (CA) Title: 2027 Intern - Information Technology - 123148 Onsite/Remote: Onsite Position Your Responsibilities There are over 7 billion people on this planet. And by 2050, there will be 2 ...

John Deere

2027 Intern - Information Technology

Waterloo, IA · On-site

$14 - $18.50/hr

Technology (CA) Title: 2027 Intern - Information Technology - 123148 Onsite/Remote: Onsite Position Your Responsibilities There are over 7 billion people on this planet. And by 2050, there will be 2 ...

John Deere

$14.25 - $18.75/hr

Technology (CA) Title: 2027 Intern - Information Technology - 123148 Onsite/Remote: Onsite Position Your Responsibilities There are over 7 billion people on this planet. And by 2050, there will be 2 ...

New

Revel Staffing

IT Manager

Des Moines, IA

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Summit Agricultural Group

IT Technician Internship

Alden, IA · On-site

$15.25 - $20.50/hr

Internship Overview As an IT Technician Intern at Summit Agricultural Group, you will gain exposure ... Test and help implement security policies and IT best-practice procedures and maintain up-to-date ...

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It Helpdesk Intern information

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How much do it helpdesk intern jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it helpdesk intern in Iowa is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

What are the most commonly searched types of It Helpdesk jobs in Iowa?

The most popular types of It Helpdesk jobs in Iowa are:

What are popular job titles related to It Helpdesk Intern jobs in Iowa?

For It Helpdesk Intern jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Intern jobs in Iowa look for?

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Cities in Iowa with the most It Helpdesk Intern job openings:

It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Iowa as of August 2026, with employment types broken down into 20% Internship, 1% As Needed, 53% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,062 per year, or $16.4 per hour.

IT Helpdesk Technician

Cordental Group

Des Moines, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Serve as a primary point of contact for IT support requests and provide support to internal employees.

  • Deploy, configure, and maintain workstations, laptops, desktops, tablets, and mobile devices.

  • Manage helpdesk tickets and phone support, and support practice management and imaging software/hardware in a dental setting.

Job description

IT Helpdesk Technician
Location: Des Moines, IA | Full-Time
Why Join Us
Cordental Group is looking for an IT Helpdesk Technician to join our resource center IT team! The IT Helpdesk Technician is a trusted, go-to source of tech support for the internal teams that we serve. In this role, the internal employees you support are your customers, and creating a fast, friendly, and reliable experience for them is at the heart of the job.
We are looking for someone who can work independently, troubleshoot confidently, and bring IT experience (ideally in a healthcare or dental setting) to a team that supports practices across multiple states. If you are someone who takes pride in making every internal employee feel heard, helped, and taken care of, we want to hear from you!
What You'll Do
  • Serve as a primary point of contact for IT support requests, delivering a consistently positive, patient, and professional experience to every internal employee you assist
  • Deploy, configure, and maintain workstations, laptops, desktops, tablets, and mobile devices
  • Provide hands on and remote support for our Microsoft 365 environment
  • Manage helpdesk tickets and phone support with a strong sense of urgency, clear communication, and follow through
  • Travel occasionally (up to 15%) to resource center and practice locations for on-site support and equipment deployments
  • Install, troubleshoot, and support practice management and imaging software/hardware in a dental setting
  • Partner closely with network and systems administrators on larger IT initiatives and rollouts
  • Document processes, procedures, and recurring issues to build out team knowledge base
What Makes You a Great Fit
  • Exceptional customer service skills are a must
  • Prior IT support experience required; healthcare or dental IT experience strongly preferred
  • Strong working knowledge of Microsoft Windows and Microsoft 365 environments
  • Excellent verbal and written communication skills; you must be comfortable explaining technical issues to non-technical staff with patience and clarity
  • A demonstrated sense of urgency and ownership when resolving employee IT issues
  • Willingness to travel occasionally (up to 15%) to support practice locations
  • Self-motivated, organized, and able to manage multiple priorities independently
  • Valid driver's license and reliable transportation required
  • High school diploma, GED, or equivalent; relevant IT certifications a plus
What We Offer
  • Competitive pay
  • Mileage reimbursement for business travel
  • Medical, dental, and vision insurance
  • Life insurance
  • 401(k) with employer match
  • Paid time off and paid holidays
  • The opportunity to be the trusted IT partner for practice and resource center teams across a well-established, multi state dental organization
Schedule amp; Location
Full-time, hybrid position based out of the Des Moines / West Des Moines, IA area, supporting the Cordental Group resource center and practice network. Occasional travel (up to 15%) to practice locations is required.
Cordental Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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