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Online Help Desk Jobs (NOW HIRING)

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Judge Group, Inc.

Help Desk Analyst

Scottsdale, AZ · On-site

$20 - $23/hr

Help Desk Analyst responds to telephone, email and on line requests for technical support. * Documents, tracks, and monitors the problem using applicable systems and tools. * Help Desk Analyst ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

Help Desk (Data Entry) Location: Trenton, NJ 08625 Duration: Long Term • Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. • ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Company Description 5 immediate Help Desk and Desktop Support openings with Securities Exchange Commission in D.C. Seeking candidates from entry level to five years experience. Provide technical ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Company Description 5 immediate Help Desk and Desktop Support openings with Securities Exchange Commission in D.C. Seeking candidates from entry level to five years experience. Provide technical ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm) Location: Washington, DC (locals only) Duration: 12 months contract position Client : Direct ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Job Title: Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and ... This role manages an online ticketing system and ensures prompt resolution of user issues during ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

... online, court-related services. CIS is a team-based organization using the Disciplined Agile framework. The Application Help Desk Analyst is a member of the CIS Application Support Team. This team is ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Position Overview MetroSys is seeking a reliable and customer-focused Help Desk Technician to ... Strong knowledge of Microsoft 365 administration (Exchange Online, user provisioning, licensing)

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How much do online help desk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for online help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Online Help Desk jobs? States with the most job openings for Online Help Desk jobs include:
Infographic showing various Online Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Online Help Desk Assistant

Online Help Desk Assistant

Alpine School District

American Fork, UT • On-site

$18.74/hr

Other

Posted 8 days ago

Alpine School District (Utah) rating

7.2

Company rating: 7.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

196th of 559 rated elementary and secondary schools

Job description

Alpine Online Help Desk Assistant
Non-contract, no benefits
Hours a day: 5.5
Hourly rate: $18.74
Contact Information:





  • Name:  Lynn Gerratt
  • Phone:  801 610 - 8185
  • Email:  lgerratt@alpinedistrict.org


The job of Online Help Desk Assistant is done for the purpose/s of serving as a resource for users of district-wide information systems (student and business management); analyzing problems and issues related to the information systems and related software; and assisting users with data integrity and reporting. Must have Associates Degree or 60 quarter hours/48 semester hours or successful completionof courses in English, mathematics through geometry and algebra, chemistry, physical science,computer entry and retrieval, health and social studies or have passed para pro praxis exam.
Essential Functions


  • Assesses work order requests for the purpose of determining and implementing solutions.
  • Designs a variety of queries and reporting options (e.g. class enrollment numbers, credits earned report, etc.) for the purpose of responding to requests for specific data and developing new reports.
  • Facilitates access to various district and school supports for student learning (e.g. student incentive program, proctoring as needed, new student registration, fee payment process, etc.) for the purpose of providing appropriate access to school technology and systems.
  • Maintains manual and electronic documents, files and records (e.g. help desk log, work order system, course catalog, etc.) for the purpose of providing up-to-date reference and audit trail.
  • Maintains a variety of application software products and programs (e.g. installing new software, patches and/or upgrades, new student registrations, loading user data, controlling passwords, scheduling backups, etc.) for the purpose of ensuring availability and functionality of district supported software.
  • Participates in meetings, workshops and/or trainings for the purpose of collaborating, conveying and/or gathering information required to perform job functions.
  • Prepares documents and correspondence (e.g. instructions, notices, reminders, memos, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
  • Responds to inquires from assigned departments and schools regarding district supported software (e.g. MS Office, SASI, Follett, business systems, district website, etc.) for the purpose of resolving problems, providing information and/or referring to appropriate personnel.
  • Supports assigned projects and programs (e.g. spam filtering, web security, computer lab setup, data integrity, updating website graphics, etc.) for the purpose of ensuring security and functionality of district supported software and providing suitable, welcoming website visuals.
  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.


Requirements:

  • age 16+
  • Must have Associates Degree or 60 quarter hours/48 semester hours or successful completionof courses in English, mathematics through geometry and algebra, chemistry, physical science,computer entry and retrieval, health and social studies or have passed para pro praxis exam.
  • Job related experience is required
     


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