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Help Desk It Support Job Jobs (NOW HIRING)

Datanet-I

Help Desk / IT Support Analyst

Boulder, CO · On-site

$60 - $80/hr

Monday-Friday, 9:00 AM-5:00 PM Work Arrangement: 100% onsite, 5 days/week Position Overview We are seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a ...

K2 Staffing, LLC

IT Help Desk Support - Level I

Nassau, NY · On-site

$55K - $65K/yr

New User On-boarding Qualifications & Requirements * 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...

QED Systems Inc

IT Support Team Lead

Virginia Beach, VA · On-site

$27 - $32/hr

Serve as team lead for the Help Desk / IT support team, coordinate daily workload, ticket queue, and priorities * Act as the senior escalation point for complex hardware, software, and user issues

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

$38K - $45K/yr

We have supported our troops throughout the years and love working with veterans. IT Help Desk Technician Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Our Dallas HQ IT team supports the field operations, back-office systems, and guest-facing technology stack. We are seeking a sharp, service-oriented IT Help Desk Technician who thrives in a fast ...

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How much do help desk it support job jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk it support job in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Help Desk It Support Job job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk / IT Support Analyst

Boulder, CO • On-site

Datanet-I
See more jobs at Datanet-Iexternal

$60 - $80/hr

Other

Posted 7 days ago

Job description

Location: Boulder, CO — 4949 Pearl East Circle, Suite 100

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Work Arrangement: 100% onsite, 5 days/week

Position Overview

We are seeking an Help Desk/ IT Support Analyst to provide hands-on IT and end-user support in a biopharmaceutical environment . This role will primarily focus on desktop, application, Microsoft 365, and mobile device support, with some exposure to laboratory and IT infrastructure systems.

Key Responsibilities
  • Provide desk-side and end-user support for hardware, software, network, VoIP, and mobile devices.
  • Troubleshoot and support Microsoft 365, Exchange Online, Active Directory, Azure, and Windows environments.
  • Configure and troubleshoot company-owned iOS/mobile devices and enterprise applications.
  • Manage incidents and service requests through an ITSM/ticketing system , meeting SLAs.
  • Support conference room AV equipment, printers, desktop imaging, application deployment, and hardware installations.
  • Assist with IT projects, application implementations, equipment decommissioning, and process improvements.
  • Create and maintain IT documentation and knowledge-base materials.
  • Work with internal IT teams and external vendors to resolve issues and implement solutions.
  • Provide training and mentoring to end users and new helpdesk technicians.
  • Participate in an occasional weekend on-call rotation.
Required Qualifications
  • 3+ years of relevant IT/application support experience.
  • Strong PC/desktop and mobile device support experience.
  • Strong Microsoft 365 support and troubleshooting skills.
  • Experience with Active Directory, Azure, Exchange Online, and Windows .
  • Experience working in a pharmaceutical, biotechnology, healthcare, or other regulated environment strongly preferred.
  • Excellent troubleshooting, communication, customer service, and problem-solving skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Associate's or Bachelor's degree in Computer Science, IT, or equivalent experience.

Preferred: Experience with MDM, Automox, SmartDeploy, FreshService, Trellix, software deployment tools, and basic TCP/IP, DNS, DHCP, VPN, and networking

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