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Online Desktop Support Jobs in Indiana (NOW HIRING)

MetroSys

Desktop Support Technician

Vincennes, IN · On-site

$20 - $35/hr

Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...

NTT DATA

Desktop Support Technician

Avon, IN · On-site +1

$19.50 - $24.75/hr

Desktop Support Technician NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward ...

Powers Health

Desktop Support Tech I

Munster, IN

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Designworks Talent

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Support desktop and laptop hardware, software, and peripherals including setup, configuration, and troubleshooting. * Assist with device deployments, updates, and ongoing maintenance. * Troubleshoot ...

AA2IT

Desktop Support Technician

Lafayette, IN · On-site

$20 - $23/hr

... in desktop support would be required in enterprise environment. CompTIA A+ would be "nice-to-have". M-F, 8am-4:30 pm. Very little, if any overtime; almost never mandatory. Must have a deep ...

Designworks Talent

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Support desktop and laptop hardware, software, and peripherals including setup, configuration, and troubleshooting. * Assist with device deployments, updates, and ongoing maintenance. * Troubleshoot ...

NTT DATA Services

Desktop Support Technician

Avon, IN · On-site +1

$19.50 - $24.75/hr

We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN), United States (US). Position Overview: Individuals here have a well-rounded knowledge of the policies ...

NTT DATA Services

Desktop Support Technician

Avon, IN · On-site

$19.50 - $24.75/hr

We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN), United States (US). Position Overview: • Individuals here have a well-rounded knowledge of the ...

NTT Data Americas, Inc.

Desktop Support Technician

Avon, IN · On-site +1

$19.50 - $24.75/hr

We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN), United States (US). Position Overview: • Individuals here have a well-rounded knowledge of the ...

NTT DATA Services

Desktop Support Technician

Avon, IN · On-site +1

$19.50 - $24.75/hr

We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN), United States (US). Position Overview: • Individuals here have a well-rounded knowledge of the ...

NTT America

Desktop Support Technician

Avon, IN · On-site +1

$19.50 - $24.75/hr

We are currently seeking a Desktop Support Technician to join our team in Avon, Indiana (US-IN), United States (US). Position Overview: • Individuals here have a well-rounded knowledge of the ...

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Online Desktop Support information

See Indiana salary details

$13

$21

$31

How much do online desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for online desktop support in Indiana is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Desktop Support professional, and why are they important?

To thrive as an Online Desktop Support professional, you need strong troubleshooting skills, knowledge of operating systems, and a background in IT, often supported by a relevant degree or certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities are crucial soft skills for effectively assisting users. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in a remote environment.

What are some typical challenges faced by Online Desktop Support professionals, and how can they be managed effectively?

Online Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues remotely, managing high volumes of support requests, and communicating clearly with users who have varying levels of technical knowledge. Effective time management, strong problem-solving skills, and the ability to explain technical concepts in simple terms are crucial for success in this role. Additionally, regularly updating technical knowledge and using remote support tools efficiently can help in resolving issues promptly and maintaining user satisfaction.

What is an Online Desktop Support specialist?

An Online Desktop Support specialist is an IT professional who provides remote assistance to users experiencing issues with their computers, software, or network connections. They troubleshoot problems, install and configure software, and guide users through solutions via chat, phone, or remote desktop tools. This role is essential for organizations that want to minimize downtime and ensure their employees can work efficiently. Online Desktop Support specialists often work for IT service providers or within dedicated support teams in larger companies.

What is the difference between Online Desktop Support vs Help Desk Technician?

AspectOnline Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, client-site support via online toolsHelp desk, call centers, on-site support
Industry UsageIT service providers, tech companiesCorporate IT departments, MSPs
Common TasksRemote troubleshooting, software installationTicket management, user support, issue resolution

Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.

What are the most commonly searched types of Desktop Support jobs in Indiana? The most popular types of Desktop Support jobs in Indiana are:
What are popular job titles related to Online Desktop Support jobs in Indiana? For Online Desktop Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Online Desktop Support jobs in Indiana look for? The top searched job categories for Online Desktop Support jobs in Indiana are:
What cities in Indiana are hiring for Online Desktop Support jobs? Cities in Indiana with the most Online Desktop Support job openings:
Online Desktop Support jobs near you
Desktop Support Technician

Desktop Support Technician

MetroSys

Vincennes, IN • On-site

$20 - $35/hr

Contractor

Posted 14 hours ago

Job description

Position Overview

MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading, imaging, deploying, and validating approximately 1,400 Windows devices while minimizing disruption to clinical and administrative operations.

Candidates must be comfortable working onsite in a healthcare setting and adhering to strict security, compliance, and operational standards.

Key Responsibilities

  • Perform Windows OS upgrades and re-imaging on desktops and laptops across multiple hospital departments.

  • Backup and migrate user data, profiles, and settings as required.

  • Install and validate required applications, security tools, and updates post-upgrade.

  • Coordinate device swaps and ensure minimal downtime for clinical and administrative staff.

  • Troubleshoot hardware, software, and driver issues during deployment.

  • Document completed upgrades and update asset management systems.

  • Follow hospital compliance, privacy, and infection-control protocols.

  • Provide brief end-user support and walk-throughs following upgrade completion.

Required Qualifications

  • 2–5 years of hands-on desktop support experience.

  • Strong experience performing Windows 10/11 upgrades and system imaging.

  • Familiarity with enterprise deployment tools (SCCM, Intune, or similar).

  • Experience backing up and restoring user data.

  • Ability to work onsite in a hospital or regulated environment.

  • Strong customer service and communication skills.

  • Ability to lift and move equipment as needed.

Preferred Qualifications

  • Prior healthcare or hospital IT support experience.

  • Experience supporting clinical workstations or shared device environments.

  • Familiarity with Active Directory and user account troubleshooting.

Project Details

  • Fully onsite role.

  • Project-based engagement (timeline dependent on deployment schedule).

  • May require flexibility for early morning, evening, or weekend upgrade windows to minimize operational disruption.

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