ZipRecruiter

Log In

1

Freelance It Help Desk Jobs in Indiana (NOW HIRING)

Family Express

Help Desk Associate

Valparaiso, IN · On-site

$16.25 - $22/hr

Help Desk Associate Position summary: The Help Desk Associate is the first level of response and ... Diagnose and resolve information technology hardware and software issues * Diagnose and resolve ...

next page

Showing results 1-20

People also search for

All JobsFreelance It Help Desk JobsFreelance It Help Desk Jobs in Indiana

Freelance It Help Desk information

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Indiana? The most popular types of It Help Desk jobs in Indiana are:
What are popular job titles related to Freelance It Help Desk jobs in Indiana? For Freelance It Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Freelance It Help Desk jobs in Indiana look for? The top searched job categories for Freelance It Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Freelance It Help Desk jobs? Cities in Indiana with the most Freelance It Help Desk job openings:
Freelance It Help Desk jobs near you

IT Help Desk Technician

Magnolia Health Systems

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 24 days ago

Job description

About us: Magnolia Health Systems is a statewide healthcare company with assisted living, pediatric, and skilled nursing facilities. Magnolia Health Systems is seeking a reliable and energetic IT Help Desk Technician to join our team. The IT Help Desk Technician position will be located at the corporate office in Indianapolis, IN.
About the Role: Magnolia Health Systems is seeking an IT Help Desk Technician to-
  • Provide first-level technical support to end users for hardware, software, and network-related issues via phone, email, or ticketing system
  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and peripheral equipment
  • Install, configure, and maintain operating systems, applications, and user accounts in alignment with company standards
  • Manage and prioritize help desk tickets, ensuring timely resolution and proper documentation of all support activities
  • Assist with onboarding and offboarding processes, including system access setup and equipment deployment/retrieval
  • Maintain and support network connectivity, including basic troubleshooting of Wi-Fi, VPN, and remote access issues
  • Ensure data security and confidentiality by following company policies related to system access and protected information
  • Escalate complex technical issues to appropriate internal teams or external vendors as needed
  • Maintain inventory of IT equipment and coordinate repairs or replacements
*please note, this is an in-person & on-site role
*please note, this is NOT a Cybersecurity role
About you: The ideal candidate would have the following skills and experience:
  • Strong experience in Windows environments, Active Directory, and network infrastructure
  • Experience overseeing multi-site operations strongly preferred
  • Healthcare or long-term care experience preferred
  • Proven ability to manage vendors and IT projects
  • Strong problem-solving and decision-making skills

Benefits: Magnolia Health Systems offers -
  • Health Insurance through United Healthcare
  • Dental Insurance through HRI Dental
  • Vision Insurance through EyeMed
  • Supplemental Insurance:
  • Critical Illness
  • Accident
  • Disability Coverage
  • Hospital Indemnity
  • Life Insurance through Cincinnati Life:
  • Builds cash value
  • Employee-owned policy
  • Family coverage, including grandchildren
  • Paid Vacation
  • Attendance Bonuses
  • Weekend Bonuses
  • Holiday Pay - starts immediately with no waiting period
  • Tuition Assistance Programs
  • Student Loan Repayment Program
  • Career Advancement Opportunities
If you are ready to join the Magnolia Health Systems Team, apply online today!
Magnolia Health Systems is an equal opportunity employer and gives employment and promotional consideration without regard to race, color, sex, religion, age, national origin, marital or veteran status, disability, sexual orientation, gender identity, or any other protected class as defined by local, state, or federal law.

Apply