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$19.25 - $24.50/hr
Techforce Analyst - Desktop Support Indianapolis, IN 10 months contract Required - Must have 2 years of experience in a desktop support function at a large enterprise Responsibilities: Hardware ...
Indianapolis, IN · On-site
$19.25 - $24.50/hr
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Indianapolis, IN · On-site
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Diverse Lynx is a company seeking a Desktop Support professional. The role involves providing Tier 1 and Tier 2 support for various IT applications, including basic PC hardware support and handling ...
Indianapolis, IN · On-site
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Indianapolis, IN · On-site
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Indianapolis, IN · On-site
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Avon, IN · On-site
$19.50 - $24.75/hr
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$19.50 - $24.75/hr
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Indianapolis, IN · On-site
$19.25 - $24.50/hr
... PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows ...
Indianapolis, IN · On-site
$19.25 - $24.50/hr
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$65K - $70K/yr
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Job Summary We are seeking an experienced and highly skilled Desktop Support Technician to join our team. In this role, you will be responsible for providing technical support for a wide range of ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Quick apply
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Quick apply
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Quick apply
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Quick apply
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Vincennes, IN · On-site
$20 - $35/hr
Position Overview MetroSys is seeking experienced Desktop Support Technicians to support a large-scale Windows upgrade initiative within a hospital environment. This role will focus on upgrading ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
Whitestown, IN · On-site
$25 - $28/hr
Description This is a Desktop Support role that will be supporting tickets and peripherals in a distribution center. 70% of the time will be in the distribution center supporting previously entered ...
$13.27 - $14.91
1% of jobs
$14.91 - $16.55
5% of jobs
$16.55 - $18.20
15% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$18.20 - $19.84
20% of jobs
The median wage is $20.66 / hr.
$19.84 - $21.48
18% of jobs
$23.05 is the 75th percentile. Wages above this are outliers.
$21.48 - $23.12
17% of jobs
$23.12 - $24.77
9% of jobs
$24.77 - $26.41
6% of jobs
$26.41 - $28.05
5% of jobs
$28.05 - $29.70
2% of jobs
$29.70 - $31.34
1% of jobs
$13
$21
$31
| Aspect | Online Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote, client-site support via online tools | Help desk, call centers, on-site support |
| Industry Usage | IT service providers, tech companies | Corporate IT departments, MSPs |
| Common Tasks | Remote troubleshooting, software installation | Ticket management, user support, issue resolution |
Online Desktop Support and Help Desk Technician roles share similar certifications and work environments, focusing on troubleshooting and user support. However, Online Desktop Support emphasizes remote, online assistance, while Help Desk Technicians often work in call centers or on-site. Both roles are vital in IT support, with overlapping skills but different operational settings.
$19.25 - $24.50/hr
Other
This job post has expired today. Applications are no longer accepted.
Indianapolis, IN 10 months contract
Required – Must have
2 years of experience in a desktop support function at a large enterprise
Responsibilities:
Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals. User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu.TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Gapps, Browsers, Salesforce.com, etc.).Access management. Understanding and adhering to security policies and corporate best practices. Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision. Partnering with senior members of the team to learn new skills, ask for help, and escalate as needed. Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution. Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls. Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media. Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Training team members in formal and informal settings. Customer and technical support processes. ITIL and Software Release Management processes and practices with internal and external partners.
Required Skills:
BA/BS Degree 2 years of experience in a desktop support function at a large enterprise Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.), hardware/software and general technology trends Excellent project management skills with ability to juggle multiple projects/tasks across various user groups Understanding of business processes and ability to translate business requirements into application functionality Excellent verbal and written technical documentation skills Strong team player with service-oriented attitude and customer focus Strong research and problem solving abilities are required Must be a go-getter and salesforce.com enthusiast who thrives on working in a fast-paced environment
