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Online Chat Support Jobs in Decatur, GA (NOW HIRING)

Aon Corporation

Quality Specialist II

Alpharetta, GA · Hybrid

... on-line chat and email, all while ensuring to meet specific client SLAs/SOPs. * Conducts audits ... How we support our colleagues In addition to our comprehensive benefits package, we encourage an ...

Aon Corporation

Quality Specialist II

Alpharetta, GA · On-site

... on-line chat and email, all while ensuring to meet specific client SLAs/SOPs. * Conducts audits ... How we support our colleagues In addition to our comprehensive benefits package, we encourage an ...

Waystar

Technical Support Analyst

Atlanta, GA

Provide exceptional support to our clients with meaningful and thoughtful communication - via phone (inbound and outbound calls), online support requests, and live chat * Be a problem-solver that ...

Patientco

Technical Support Analyst

Atlanta, GA

Provide exceptional support to our clients with meaningful and thoughtful communication- via phone (inbound and outbound calls), online support requests, and live chat * Be a problem-solver that ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · Hybrid

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · On-site

$20 - $22/hr

Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal knowledge bases and standard operating procedures. * Troubleshoot and resolve issues related to ...

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All JobsOnline Chat Support JobsOnline Chat Support Jobs in Decatur, GA

Online Chat Support information

See Decatur, GA salary details

$14

$25

$43

How much do online chat support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for online chat support in Decatur, GA is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What are online chat support agents?

Online chat support agents are professionals who assist customers through live chat platforms on websites or apps. They help answer questions, resolve issues, and provide information about products or services in real time. Unlike phone support, their communication is written, allowing them to handle multiple conversations simultaneously. Chat support agents play a crucial role in delivering quick and efficient customer service, often working remotely or in call centers.

How to make $1000 a week remotely?

Online chat support jobs typically pay hourly rates that can range from minimum wage to higher amounts with experience and specialized skills. To earn $1000 weekly, one would need to work approximately 40-50 hours at $20-$25 per hour, often requiring strong communication skills, reliability, and familiarity with chat platforms. Increasing earnings may involve taking on multiple clients, improving efficiency, or gaining certifications in customer service or related areas.

What is the difference between Online Chat Support vs Customer Service Representative?

AspectOnline Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online communicationOffice or call center, face-to-face or phone interactions
Industry UsageCommon in e-commerce, tech, and online servicesUsed across various industries including retail, banking, and telecom
Search & Comparison IntentFocuses on online communication skills and tech supportEmphasizes direct customer interaction and problem-solving

Online Chat Support and Customer Service Representative roles share similarities in communication skills and industry usage, but differ mainly in interaction mode and work environment. Online Chat Support specializes in online, remote communication, often within tech or e-commerce sectors, while Customer Service Representatives may work face-to-face or via phone across diverse industries.

What are the key skills and qualifications needed to thrive as an Online Chat Support specialist, and why are they important?

To thrive as an Online Chat Support specialist, you need strong written communication, problem-solving abilities, and familiarity with customer service protocols, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing software is typically required. Patience, active listening, and a customer-centric attitude help you stand out in this role. These competencies ensure efficient, accurate, and positive support experiences, which are crucial for customer satisfaction and brand reputation.

How do I become an online chat agent?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or training in specific tools like live chat platforms. Certification is not usually mandatory but can enhance your prospects.

Does Amazon really hire people to work from home?

Amazon offers remote positions, including online chat support roles, which allow employees to work from home. These jobs typically require good communication skills, a reliable internet connection, and sometimes specific software or hardware. Amazon's remote jobs are available in various regions and often have flexible schedules.

What are some common challenges faced by Online Chat Support representatives and how can they be managed?

Online Chat Support representatives often manage multiple conversations simultaneously, which can make it challenging to maintain accuracy and personalized service. A key to success is developing strong multitasking skills and using tools like canned responses and knowledge bases efficiently. Representatives may also encounter difficult or frustrated customers; remaining calm, empathetic, and solution-focused is essential. Regular feedback, ongoing training, and supportive team environments help manage these challenges and foster professional growth.

How can I make 2000 a week working from home?

Online chat support agents can earn up to $2,000 per week by working full-time, handling high-volume customer inquiries, and gaining experience in communication and problem-solving skills. Earning this level of income often requires working multiple shifts, specializing in niche industries, or working for companies that pay higher rates for experienced support agents.
What are the most commonly searched types of Chat Support jobs in Decatur, GA? The most popular types of Chat Support jobs in Decatur, GA are:
What are popular job titles related to Online Chat Support jobs in Decatur, GA? For Online Chat Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Chat Support jobs in Decatur, GA look for? The top searched job categories for Online Chat Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Chat Support jobs? Cities near Decatur, GA with the most Online Chat Support job openings:
Online Chat Support jobs near you
Infographic showing various Online Chat Support job openings in Decatur, GA as of June 2026, with employment types broken down into 2% Locum Tenens, 5% As Needed, 80% Full Time, 7% Part Time, 4% Contract, and 2% Nights. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual Solutions

Dunwoody, GA • Remote

$16.75 - $21.50/hr

Full-time

Posted 23 days ago

Job description

NEW: RAM requirement REDUCED to just 8GB! Easier to qualify!
Earn revenue from day one. Certification is now paid!
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.
What you will do as a Fintech Customer Support Representative:
  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.

What's needed to service this client:
  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial Services support experience is preferred but not required.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
  • High School diploma or equivalent.
  • Background check and drug test required.

What would be great to have:
  • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug test are required.

Apply