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Remote Live Chat Agent Jobs in Decatur, GA (NOW HIRING)

Pitch Health Solutions

Health Insurance Agent

Decatur, GA · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Pitch Health Solutions

Health Insurance Agent

Atlanta, GA · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Linden Lab

Land Support Specialist

Atlanta, GA · Remote

Using a variety of communication channels (phone, live chat, ticketed support), the Specialist will ... the value of remote collaboration in driving team effectiveness and customer outcomes.

CareBetter LLC

Be Seen First

Remote Health Insurance Agent -- 100% Commission | Live Inbound Leads

Atlanta, GA · Remote

$50K - $250K/yr

Live leads. Straight to your headset. Our platform connects real, inbound, interested consumers directly to you the moment they're available. No cold calls. No list-dialing. No hunting. You log in ...

CareBetter LLC

Be Seen First

Remote Health Insurance Agent -- 100% Commission | Live Inbound Leads

Atlanta, GA · Remote

$50K - $250K/yr

Live leads. Straight to your headset. Our platform connects real, inbound, interested consumers directly to you the moment they're available. No cold calls. No list-dialing. No hunting. You log in ...

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All JobsLive Chat Agent JobsRemote Live Chat Agent JobsRemote Live Chat Agent Jobs in Decatur, GA

Remote Live Chat Agent information

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are popular job titles related to Remote Live Chat Agent jobs in Decatur, GA? For Remote Live Chat Agent jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Agent jobs in Decatur, GA look for? The top searched job categories for Remote Live Chat Agent jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Live Chat Agent jobs? Cities near Decatur, GA with the most Remote Live Chat Agent job openings:
Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Decatur, GA as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Remote Customer Service Representative

ACC PREMIERE

Roswell, GA • Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Are you passionate about delivering exceptional customer service?

At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.

If you have experience in retail or customer service, we want to hear from you!

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY! 

RESPONSIBILITIES:

  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:

  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:

  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:

  • Training: Monday-Friday 9:00am-5:00pm EST or 10:00am-6:00pm EST (4-6 weeks, 100% attendance required.)
  • Working: 4 weekdays plus Saturday 12:00pm-8:00pm EST (Ideally Tuesday-Saturday but the weekday off can be changed.)

BENEFITS:

  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready to make a difference? Apply today and join a team that values your skills and contributions!

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