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Remote Live Chat Agent Jobs in Atlanta, GA (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to ...

XACT

Customer Service Specialist - GA

Atlanta, GA · Remote

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals who have an interest in ... live chat with product selection, order questions, and everything in between ● Use active ...

Opus Inspection

Call Center Representative

Atlanta, GA · On-site +1

$15.50/hr

Schedule: Mon-Fri 9a-6p (Primarily remote after 2 weeks of mandatory in-office training) Office ... live chat. * Generate consumable/heavy wear orders when requested by inspection stations.

Pitch Health Solutions

Health Insurance Agent

Atlanta, GA · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

Pitch Health Solutions

Health Insurance Agent

Decatur, GA · Remote

$18 - $20/hr

Remote Health Insurance Agent About Pitch Health Solutions Pitch Health Solutions is a rapidly ... Live client transfers from individuals ready to explore Medicare or Final Expense coverage * The ...

XACT

Customer Service Specialist - GA

Atlanta, GA · On-site +1

$15.99 - $16/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail ...

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How much do remote live chat agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote live chat agent in Atlanta, GA is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.85 and $25.23 per hour, depending on experience, location, and employer.

What is a Remote Live Chat Agent job?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What does a typical day look like for a Remote Live Chat Agent?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.
More about Remote Live Chat Agent jobs
What are the most commonly searched types of Live Chat Agent jobs in Atlanta, GA? The most popular types of Live Chat Agent jobs in Atlanta, GA are:
What are popular job titles related to Remote Live Chat Agent jobs in Atlanta, GA? For Remote Live Chat Agent jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Agent jobs in Atlanta, GA look for? The top searched job categories for Remote Live Chat Agent jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Live Chat Agent jobs? Cities near Atlanta, GA with the most Remote Live Chat Agent job openings:
Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Atlanta, GA as of May 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,296 per year, or $21.8 per hour.
Live Chat Agent

Live Chat Agent

AYS

Atlanta, GA • Remote

$15 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:

  • Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
  • Identify and resolve customer issues, escalating to the appropriate team members when necessary
  • Utilize product knowledge and resources to provide accurate and helpful information to customers
  • Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
  • Collaborate with team members to continuously improve processes and procedures
  • Maintain a positive and professional attitude at all times, representing the company's values and brand image
  • Keep accurate records of customer interactions and follow up on any unresolved issues
  • Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
  • High school diploma or equivalent
  • Proven customer service experience, preferably in a live chat or online support role
  • Excellent written and verbal communication skills
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Strong problem-solving and decision-making skills
  • Proficient in using chat and CRM software
  • Ability to work in a fast-paced and dynamic environment
  • Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

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