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Evening Remote Live Chat Jobs in Decatur, GA (NOW HIRING)

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional ...

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional ...

Schedule: Mon-Fri 9a-6p (Primarily remote after 2 weeks of mandatory in-office training) Office ... live chat. * Generate consumable/heavy wear orders when requested by inspection stations.

This is a remote position. We are looking for energetic individuals who have an interest in ... live chat with product selection, order questions, and everything in between ● Use active ...

Customer Service Specialist - GA

Atlanta, GA · On-site +1

$15.99 - $16/hr

This is a remote position. We are looking for energetic individuals that have an interest in ... live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail ...

Customer Experience Coordinator

Dunwoody, GA · Remote

$17.75 - $23.25/hr

Key Responsibilities Live Technical Support * Deliver real time technical assistance via chat ... Support occasional early morning, evening, or weekend events when required. Customer Education

Whether you're newly credentialed or bring Medical Nutrition Therapy expertise, this fully remote ... Evening Shifts are 11 - 8 PM. Full-time (W2) benefits including: 20 PTO days, 8 paid holidays CEU ...

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Evening Remote Live Chat information

What are the key skills and qualifications needed to thrive as an Evening Remote Live Chat Agent, and why are they important?

To excel as an Evening Remote Live Chat Agent, you need strong written communication skills, fast typing ability, and prior experience in customer service or support roles. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently while maintaining professionalism during high-volume periods. These skills ensure timely, accurate, and positive customer experiences, which are crucial for customer satisfaction and retention in a remote support environment.

What are some common challenges faced by Evening Remote Live Chat agents, and how can they be managed?

Evening Remote Live Chat agents often encounter challenges such as handling high volumes of simultaneous customer inquiries, managing technical issues outside typical business hours, and maintaining focus during less traditional work hours. To manage these, agents can utilize chat management tools to prioritize and efficiently handle multiple conversations, ensure they have access to robust technical support resources, and establish a consistent evening routine to stay alert. Regular team check-ins and clear communication channels also help foster support and collaboration, even when working remotely during off-peak hours.

What are Evening Remote Live Chat jobs?

Evening Remote Live Chat jobs involve providing customer support or assistance via online chat platforms during evening hours, typically from home or another remote location. Employees in these roles interact with customers in real-time to answer questions, resolve issues, and provide information about products or services. These positions are popular for those seeking flexible schedules, and they often require strong communication skills, typing proficiency, and the ability to multitask. Many companies hire for these roles across various industries, including retail, technology, and healthcare.

What is the difference between Evening Remote Live Chat vs Customer Service Representative?

AspectEvening Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platform, evening hoursOffice or remote, phone and in-person interactions
Industry UsageCustomer support, tech, retailRetail, telecom, finance
Search & Comparison IntentRoles with online chat focus, evening shiftsTraditional customer support roles

Evening Remote Live Chat jobs primarily involve online customer support during evening hours, focusing on chat interactions. Customer Service Representatives may work in various settings, including phone or in-person, and may cover broader hours. Both roles require good communication skills, but Evening Remote Live Chat emphasizes digital communication and flexible scheduling.

What job categories do people searching Evening Remote Live Chat jobs in Decatur, GA look for? The top searched job categories for Evening Remote Live Chat jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Evening Remote Live Chat jobs? Cities near Decatur, GA with the most Evening Remote Live Chat job openings:
Infographic showing various Evening Remote Live Chat job openings in Decatur, GA as of May 2026, with employment types broken down into 37% Full Time, 60% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Live Chat Support Representative at CityGreen Services Atlanta, GA

City Green Inc

Atlanta, GA • Remote

$31 - $34/hr

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago


Job description

Live Chat Support Representative – Remote Live Chat Support Representative job at CityGreen Services. Atlanta, GA. This is a remote position.

Position: Live Chat Support Representative Location: United States (Remote) Company: CityGreen Services CityGreen Services is a leading provider of sustainable landscaping solutions for commercial and residential properties. Our team is dedicated to creating and maintaining beautiful outdoor spaces using environmentally-friendly methods. We are a forward-thinking company, always seeking innovative ways to improve our services and contribute to the well-being of our community.

Job Summary CityGreen Services is seeking a highly motivated and customer-focused individual to join our team as a Live Chat Support Representative. In this role, you will be responsible for providing efficient and effective support to our clients through our live chat platform. As a representative of our company, you will play a key role in ensuring our customers are satisfied with our services and have a positive experience with our brand.

Pay: $31 - $34 per hour Key Responsibilities Provide timely and accurate responses to customer inquiries and complaints through our live chat platform Troubleshoot and resolve customer issues related to our services, policies, and procedures Collaborate with different departments within the company to expedite and resolve complex customer issues Keep detailed records of all customer interactions and take necessary steps to follow up and resolve any outstanding concerns Generate and maintain reports on customer feedback, inquiries, and issues for management review Continuously stay updated on company products, services, and policies in order to provide accurate and up-to-date information to customers Identify opportunities to improve customer satisfaction and make recommendations to management Qualifications High School Diploma or equivalent required; some college-level courses preferred 1-2 years of customer service experience in a fast-paced environment Excellent written and verbal communication skills Strong multitasking and problem-solving abilities Ability to remain calm and professional in stressful situations Familiarity with landscaping or sustainable services is a plus Proficient in Microsoft Office and customer service software Flexible availability to work nights, weekends, and holidays as needed Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development and training opportunities Fun and collaborative work environment CityGreen Services is an equal opportunity employer. We value diversity and inclusivity in our workplace and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other legally protected status. We are looking for individuals who share our passion for sustainable practices and customer satisfaction.

If you are a team player with excellent customer service skills, we want to hear from you! Apply now to join our growing team at CityGreen Services. #J-18808-Ljbffr