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Evening Remote Live Chat Jobs in Decatur, GA (NOW HIRING)

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Add extra money to your pocket by working peak hours (early morning, evening, or weekends). No ... Please reach out to Recruiting@pleio.com to request accommodation and we'd be happy to chat. Job ...

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Evening Remote Live Chat information

What are the key skills and qualifications needed to thrive as an Evening Remote Live Chat Agent, and why are they important?

To excel as an Evening Remote Live Chat Agent, you need strong written communication skills, fast typing ability, and prior experience in customer service or support roles. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently while maintaining professionalism during high-volume periods. These skills ensure timely, accurate, and positive customer experiences, which are crucial for customer satisfaction and retention in a remote support environment.

What are some common challenges faced by Evening Remote Live Chat agents, and how can they be managed?

Evening Remote Live Chat agents often encounter challenges such as handling high volumes of simultaneous customer inquiries, managing technical issues outside typical business hours, and maintaining focus during less traditional work hours. To manage these, agents can utilize chat management tools to prioritize and efficiently handle multiple conversations, ensure they have access to robust technical support resources, and establish a consistent evening routine to stay alert. Regular team check-ins and clear communication channels also help foster support and collaboration, even when working remotely during off-peak hours.

What are Evening Remote Live Chat jobs?

Evening Remote Live Chat jobs involve providing customer support or assistance via online chat platforms during evening hours, typically from home or another remote location. Employees in these roles interact with customers in real-time to answer questions, resolve issues, and provide information about products or services. These positions are popular for those seeking flexible schedules, and they often require strong communication skills, typing proficiency, and the ability to multitask. Many companies hire for these roles across various industries, including retail, technology, and healthcare.

What is the difference between Evening Remote Live Chat vs Customer Service Representative?

AspectEvening Remote Live ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platform, evening hoursOffice or remote, phone and in-person interactions
Industry UsageCustomer support, tech, retailRetail, telecom, finance
Search & Comparison IntentRoles with online chat focus, evening shiftsTraditional customer support roles

Evening Remote Live Chat jobs primarily involve online customer support during evening hours, focusing on chat interactions. Customer Service Representatives may work in various settings, including phone or in-person, and may cover broader hours. Both roles require good communication skills, but Evening Remote Live Chat emphasizes digital communication and flexible scheduling.

What are popular job titles related to Evening Remote Live Chat jobs in Decatur, GA? For Evening Remote Live Chat jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Evening Remote Live Chat jobs in Decatur, GA look for? The top searched job categories for Evening Remote Live Chat jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Evening Remote Live Chat jobs? Cities near Decatur, GA with the most Evening Remote Live Chat job openings:
Evening Remote Live Chat jobs near you
Infographic showing various Evening Remote Live Chat job openings in Decatur, GA as of May 2026, with employment types broken down into 37% Full Time, 60% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.
Remote Customer Service Representative

Remote Customer Service Representative

Liveops

Alpharetta, GA • Remote

$20/hr

Contractor

Posted 12 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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