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Work From Home Live Chat Jobs in Decatur, GA (NOW HIRING)

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Customer Support Employment Type: Full-Time Work Arrangement: Remote Reports To: Customer Support Supervisor / Team Lead Position Overview We are seeking a professional, customer-focused Live Chat ...

New

HMG Careers

Work From Home Sales Specialist

Roswell, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Milton, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Smyrna, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Decatur, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Dunwoody, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Atlanta, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Norcross, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Austell, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Conley, GA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Showing results 1-20

All JobsLive Chat JobsWork From Home Live Chat JobsWork From Home Live Chat Jobs in Decatur, GA

Work From Home Live Chat information

See Decatur, GA salary details

$22.9K

$58.1K

$84.5K

How much do work from home live chat jobs pay per year?

As of Aug 22, 2026, the average yearly pay for work from home live chat in Decatur, GA is $58,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a work from home live chat?

A Work From Home Live Chat job involves providing customer support, answering inquiries, or assisting website visitors through online chat. Instead of speaking over the phone, you communicate via text-based messaging to help customers with orders, troubleshooting, or general questions. These jobs often require strong typing skills, good communication, and the ability to multitask. Many companies hire remote chat agents for customer service, tech support, or sales assistance.

What are the key skills and qualifications needed to thrive in the work from home live chat position, and why are they important?

To excel in a Work From Home Live Chat position, you need strong written communication skills, proficiency in typing, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM software, and ticketing systems is typically required, and some employers may prefer experience with remote communication tools. Attention to detail, patience, and the ability to multitask efficiently are standout soft skills in this role. These abilities are essential for managing multiple customer inquiries professionally and providing prompt, accurate support in a remote work environment.

What are typical work schedules like for work from home live chat positions?

Work From Home Live Chat jobs commonly offer a range of shift options, including daytime, evening, overnight, and weekend hours, depending on the company’s customer service needs. Many employers require reliable availability during your scheduled shifts, though some businesses provide flexible or part-time opportunities to accommodate different lifestyles. Since live chat support is often available 24/7, companies may operate on rotating schedules or offer set shifts. It’s important to clarify with each employer what their expectations are regarding shift times and schedule flexibility. Understanding the work schedule helps ensure a good fit for your personal and professional commitments.

Are remote work from home live chat jobs real?

Work from home live chat jobs are legitimate positions offered by companies to provide customer support through online chat platforms. These roles typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

How to become a work from home live chat agent?

To become a work from home live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat software. Training is often provided, and a reliable internet connection is essential for remote work.

What are popular job titles related to Work From Home Live Chat jobs in Decatur, GA?

For Work From Home Live Chat jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Work From Home Live Chat jobs in Decatur, GA look for?

The top searched job categories for Work From Home Live Chat jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Work From Home Live Chat jobs?

Cities near Decatur, GA with the most Work From Home Live Chat job openings:

Work From Home Live Chat jobs near you
Infographic showing various Work From Home Live Chat job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $58,091 per year, or $27.9 per hour.

Live Chat Agent

Ethypharm

Atlanta, GA • Remote

$15.75 - $21.25/hr

Full-time

PTO

Posted 3 days ago

New

Job description

Live Chat Agent

Position: Live Chat Agent
Department: Customer Support
Employment Type: Full-Time
Work Arrangement: Remote
Reports To: Customer Support Supervisor / Team Lead

Position Overview

We are seeking a professional, customer-focused Live Chat Agent to provide timely and effective assistance to customers through online chat platforms. The Live Chat Agent will be responsible for responding to customer inquiries, resolving issues, providing accurate information, and ensuring a positive customer experience.

The ideal candidate should have excellent written communication skills, strong attention to detail, patience, and the ability to manage multiple conversations while maintaining professionalism and accuracy.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries through live chat.
  • Provide accurate information regarding products, services, accounts, billing, policies, and general customer concerns.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Handle multiple chat conversations efficiently while maintaining service quality.
  • Troubleshoot and resolve routine customer issues within established guidelines.
  • Escalate complex or unresolved matters to the appropriate department or supervisor.
  • Document customer interactions, requests, and resolutions accurately in the company's CRM or support system.
  • Follow established customer service procedures, communication standards, and company policies.
  • Maintain a professional, courteous, and positive tone in all customer interactions.
  • Protect customer information and maintain confidentiality at all times.
  • Identify recurring customer issues and communicate trends or concerns to management.
  • Work collaboratively with internal teams to resolve customer issues efficiently.
  • Meet established performance standards, including response time, resolution time, accuracy, and customer satisfaction.

Required Qualifications

  • High school diploma or equivalent.
  • Excellent written and verbal communication skills.
  • Strong typing and computer skills.
  • Ability to communicate clearly and professionally through written channels.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently in a remote environment.
  • Reliable internet connection and a suitable workspace for remote work.
  • Previous customer service, chat support, call center, or administrative experience is preferred but may not be required.

Preferred Skills

  • Experience with live chat, CRM, help-desk, or ticketing platforms.
  • Familiarity with Microsoft Teams, Slack, Zendesk, Intercom, or similar communication/support tools.
  • Fast and accurate typing skills.
  • Strong customer-service orientation.
  • Ability to remain calm and professional when handling difficult customers.
  • Strong time-management and multitasking abilities.

Performance Expectations

The successful candidate will be expected to:

  • Maintain professional and courteous communication.
  • Respond to customers within established response-time standards.
  • Provide accurate and complete information.
  • Resolve customer concerns effectively whenever possible.
  • Maintain accurate customer records.
  • Meet team productivity and quality targets.
  • Maintain confidentiality and follow all applicable company policies.

Work Environment

This is a remote position. The Live Chat Agent is expected to maintain a professional, quiet, and reliable work environment and remain available during scheduled working hours.

Compensation & Benefits

Compensation, benefits, working hours, paid time off, training, and other employment terms will be communicated during the recruitment and onboarding process and will be based on the applicable employment agreement.

Equal Opportunity

The organization is committed to providing a professional and inclusive workplace. Employment decisions are based on qualifications, skills, experience, and business requirements.