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Work From Home Live Chat Jobs (NOW HIRING)

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Atlanta, Georgia, United States About the Job Position: Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer service solutions for businesses

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

Live Chat Agent Position: Live Chat Agent Department: Customer Support Employment Type: Full-Time Work Arrangement: Remote Reports To: Customer Support Supervisor / Team Lead Position Overview We are

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent

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Work From Home Live Chat information

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$23.5K

$59.5K

$86.5K

How much do work from home live chat jobs pay per year?

As of Aug 24, 2026, the average yearly pay for work from home live chat in the United States is $59,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a work from home live chat?

A Work From Home Live Chat job involves providing customer support, answering inquiries, or assisting website visitors through online chat. Instead of speaking over the phone, you communicate via text-based messaging to help customers with orders, troubleshooting, or general questions. These jobs often require strong typing skills, good communication, and the ability to multitask. Many companies hire remote chat agents for customer service, tech support, or sales assistance.

What are the key skills and qualifications needed to thrive in the work from home live chat position, and why are they important?

To excel in a Work From Home Live Chat position, you need strong written communication skills, proficiency in typing, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM software, and ticketing systems is typically required, and some employers may prefer experience with remote communication tools. Attention to detail, patience, and the ability to multitask efficiently are standout soft skills in this role. These abilities are essential for managing multiple customer inquiries professionally and providing prompt, accurate support in a remote work environment.

What are typical work schedules like for work from home live chat positions?

Work From Home Live Chat jobs commonly offer a range of shift options, including daytime, evening, overnight, and weekend hours, depending on the company’s customer service needs. Many employers require reliable availability during your scheduled shifts, though some businesses provide flexible or part-time opportunities to accommodate different lifestyles. Since live chat support is often available 24/7, companies may operate on rotating schedules or offer set shifts. It’s important to clarify with each employer what their expectations are regarding shift times and schedule flexibility. Understanding the work schedule helps ensure a good fit for your personal and professional commitments.

Are remote work from home live chat jobs real?

Work from home live chat jobs are legitimate positions offered by companies to provide customer support through online chat platforms. These roles typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

How to become a work from home live chat agent?

To become a work from home live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat software. Training is often provided, and a reliable internet connection is essential for remote work.
More about Work From Home Live Chat jobs

What cities are hiring for Work From Home Live Chat jobs?

Cities with the most Work From Home Live Chat job openings:

What states have the most Work From Home Live Chat jobs?

States with the most job openings for Work From Home Live Chat jobs include:

What job categories do people searching Work From Home Live Chat jobs look for?

The top searched job categories for Work From Home Live Chat jobs are:

Work From Home Live Chat jobs near you
Infographic showing various Work From Home Live Chat job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

live chat representative

StrataBuilt LLC

Remote

$16.50 - $22.25/hr

Other

Re-posted 2 days ago

Job description

Live Chat Representative

StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to delivering outstanding customer experiences, and we are looking for a proactive and personable Live Chat Representative to be a key player in our support team.

Position Overview

The Live Chat Representative will serve as the first point of contact for customers via our online chat platform. This role is essential to ensuring prompt, friendly, and accurate assistance to users seeking support, information, or guidance about our products and services.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat
  • Resolve customer issues or escalate them appropriately to the relevant department
  • Maintain in-depth knowledge of StrataBuilt's services, products, and policies
  • Document customer interactions and feedback accurately
  • Meet performance metrics including response time, customer satisfaction, and resolution rate
  • Collaborate with team members to improve customer service processes
  • Identify common issues and suggest improvements to FAQs or help articles
  • Represent StrataBuilt’s brand voice in all communications—friendly, helpful, and solution-oriented
Qualifications
  • High school diploma or equivalent; associate or bachelor’s degree preferred
  • Previous experience in a customer support or live chat role is a plus
  • Excellent written communication skills with proper grammar and spelling
  • Strong typing skills (minimum 45 WPM with high accuracy)
  • Tech-savvy and comfortable navigating multiple systems and tools
  • Ability to multitask, prioritize, and manage time effectively
  • Patient, empathetic, and committed to providing excellent customer service
  • Availability to work flexible hours, including evenings or weekends if required
What We Offer
  • Competitive pay and performance bonuses
  • Work-from-home flexibility (if applicable)
  • Paid training and professional development
  • Supportive team culture with opportunities for growth
  • Employee wellness and engagement programs

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