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Full Time Remote Worldwide Customer Service Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Experity

Accountant I - Full Time - Remote

Atlanta, GA · Remote

$50K - $62K/yr

Remote: Experity offers Team Members the opportunity to work remotely or in an office ... Maintain customer and vendor contract data within the accounting system. * Assist with and prepare ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Experity

Staff Engineer - Full Time - Remote

Atlanta, GA · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Improve architectural consistency through reusable patterns and shared services. * Partner with ...

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

... Customer Service Trainees. In this role, you will serve as the primary point of contact for ... This is a fully remote position within a structured call center environment, supporting Medicare ...

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Full Time Remote Worldwide Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do full time remote worldwide customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for full time remote worldwide customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by full time remote worldwide customer service representatives, and how can they be managed?

Full-time remote worldwide customer service representatives often navigate challenges such as working across multiple time zones, managing communication barriers, and staying engaged without in-person team interaction. To succeed, it’s important to establish a consistent work routine, leverage collaboration tools, and proactively communicate with team members and supervisors. Developing strong time management skills and participating in regular virtual meetings can also help maintain productivity and a sense of connection with colleagues.

What is the difference between Full Time Remote Worldwide Customer Service vs Full Time Remote Worldwide Technical Support?

AspectFull Time Remote Worldwide Customer ServiceFull Time Remote Worldwide Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer interaction, call/chat supportTechnical issue diagnosis, remote troubleshooting
Industry UsageRetail, telecom, hospitalityIT, software, hardware companies
Search IntentCustomer support roles, remote customer service jobsTechnical support roles, remote troubleshooting jobs

While both roles involve remote work and customer interaction, Customer Service focuses on general support and communication, whereas Technical Support requires technical skills to resolve specific technical issues. The choice depends on your technical expertise and career interests.

What is a full time remote worldwide customer service representative?

A Full Time Remote Worldwide Customer Service job involves assisting customers with their inquiries, issues, or orders for a company, entirely online or over the phone, from any location around the globe. Employees in this role typically handle support tickets, calls, or chats, working a standard full-time schedule, but without needing to be on-site. This position is ideal for individuals who are self-motivated, have excellent communication skills, and are comfortable using digital tools to help customers effectively.

What are the key skills and qualifications needed to thrive as a full time remote worldwide customer service representative?

To excel as a Full Time Remote Worldwide Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding time management, adaptability, and cultural sensitivity help set top performers apart in this global, remote environment. These skills and qualities are crucial for delivering consistent, high-quality support to diverse customers across different time zones and channels.
What are the most commonly searched types of Remote Worldwide Customer Service jobs in Decatur, GA? The most popular types of Remote Worldwide Customer Service jobs in Decatur, GA are:
What job categories do people searching Full Time Remote Worldwide Customer Service jobs in Decatur, GA look for? The top searched job categories for Full Time Remote Worldwide Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Full Time Remote Worldwide Customer Service jobs? Cities near Decatur, GA with the most Full Time Remote Worldwide Customer Service job openings:
Full Time Remote Worldwide Customer Service jobs near you
Infographic showing various Full Time Remote Worldwide Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

(REMOTE) Healthcare Customer Service Agent

Widescope Consulting and Contracting Services LLC

Powder Springs, GA • Remote

$17.75/hr

Full-time

Medical, PTO

Posted yesterday

New

Job description

Employment Type: Full-Time, Remote

Start Date: September 21, 2026

Number of Openings: 13

⸻

Compensation and Benefits:

Base Pay: $17.75 per hour

Health and Welfare Benefit: $5.55 per hour

Total Compensation: $23.33 per hour

Additional Benefits: Paid vacation, sick leave, holidays, 3% company 401(a) match (eligibility based on plan terms)

⸻

Training Details:

Schedule: Monday–Friday, 7:30 a.m. – 4:00 p.m. Central Time

Length: Approximately six weeks

Platform: Virtual (Zoom)

Attendance: Mandatory with strict requirements on time-off

  • Candidates should carefully review their availability for the entire training period before applying.

    • ⸻

    Key Responsibilities:Customer Service:
  • Respond to inbound calls from Veterans, healthcare providers, and other authorized callers.
  • Provide accurate information regarding healthcare services, benefits, referrals, authorizations, urgent care, dental services, and claims.
  • Listen carefully to each caller’s concern and provide professional, respectful, and compassionate assistance.
  • Adjust communication based on the caller’s needs and level of understanding.
    • Problem-Solving:
  • Research customer questions using multiple systems and available resources.
  • Resolve concerns during the first interaction whenever possible.
  • Complete outbound calls and followup activities as required.
  • Escalate complex or unresolved issues according to established procedures.
  • Provide accurate process and service information..
    • Documentation and Administrative Support:
  • Enter and maintain accurate customer and case information.
  • Document call details, actions taken, and outcomes in designated systems.
  • Complete required data entry and administrative work.
  • Protect confidential and sensitive information.
    • Quality and Compliance:
  • Follow all required scripts, policies, procedures, and operating guidelines.
  • Comply with HIPAA, privacy, and informationsecurity requirements.
  • Maintain professional conduct during all customer and team interactions.
  • Apply coaching and feedback to improve performance.
  • Stay current on process, policy, system, and service changes.

    • ⸻

    Minimum Qualifications:
  • At least two years of healthcare customer service or healthcare callcenter experience.
  • Experience supporting Medicare, Medicaid, TRICARE, the Veterans Health Administration, healthcare claims, health insurance, or healthcare providers is strongly preferred.
  • Strong verbal and written communication skills.
  • Ability to communicate professionally and calmly with Veterans, healthcare providers, and other callers.
  • Strong activelistening and problemsolving skills.
  • Basic computer proficiency and strong systemnavigation skills.
  • Ability to learn and work in multiple systems simultaneously.
  • Comfortable using PCbased applications, dual monitors, Microsoft Outlook, Excel, internet browsers, Zoom, and Microsoft Teams.
  • Ability to enter and document information accurately while speaking with callers.
  • Strong attention to detail, time management, and organizational skills.
  • Ability to follow detailed instructions, policies, and procedures.
  • Ability to accept and apply performance coaching.
  • Dependable attendance and the ability to work the assigned schedule.
  • Ability to successfully complete all required preemployment screening and backgroundcheck requirements before the first day of training.
  • Experience with CRM and callquality systems, including Salesforce, Microsoft Dynamics, or NICE, is helpful but not required.

    • ⸻

    Work Environment:
  • Handle 5070 calls daily in a fastpaced, structured setting
  • Flexibility to work shifts between 6:00 a.m. 7:00 p.m. Central Time, including weekends/overtime as needed
  • Reliable, hardwired internet connection required

    • ⸻

    Application Process:

    Ensure you meet all eligibility criteria and are available for the full training period. Be prepared for equipment setup, background checks, and verification of home office requirements.

    ⸻

    Apply Now to Make a Difference in the Lives of Veterans!

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