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Full Time Remote Worldwide Customer Service information

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How much do full time remote worldwide customer service jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for full time remote worldwide customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by full-time remote worldwide customer service representatives, and how can they be managed?

Full-time remote worldwide customer service representatives often navigate challenges such as working across multiple time zones, managing communication barriers, and staying engaged without in-person team interaction. To succeed, it’s important to establish a consistent work routine, leverage collaboration tools, and proactively communicate with team members and supervisors. Developing strong time management skills and participating in regular virtual meetings can also help maintain productivity and a sense of connection with colleagues.

What is the difference between Full Time Remote Worldwide Customer Service vs Full Time Remote Worldwide Technical Support?

AspectFull Time Remote Worldwide Customer ServiceFull Time Remote Worldwide Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer interaction, call/chat supportTechnical issue diagnosis, remote troubleshooting
Industry UsageRetail, telecom, hospitalityIT, software, hardware companies
Search IntentCustomer support roles, remote customer service jobsTechnical support roles, remote troubleshooting jobs

While both roles involve remote work and customer interaction, Customer Service focuses on general support and communication, whereas Technical Support requires technical skills to resolve specific technical issues. The choice depends on your technical expertise and career interests.

What is a Full Time Remote Worldwide Customer Service job?

A Full Time Remote Worldwide Customer Service job involves assisting customers with their inquiries, issues, or orders for a company, entirely online or over the phone, from any location around the globe. Employees in this role typically handle support tickets, calls, or chats, working a standard full-time schedule, but without needing to be on-site. This position is ideal for individuals who are self-motivated, have excellent communication skills, and are comfortable using digital tools to help customers effectively.

What are the key skills and qualifications needed to thrive as a Full Time Remote Worldwide Customer Service Representative, and why are they important?

To excel as a Full Time Remote Worldwide Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding time management, adaptability, and cultural sensitivity help set top performers apart in this global, remote environment. These skills and qualities are crucial for delivering consistent, high-quality support to diverse customers across different time zones and channels.
More about Full Time Remote Worldwide Customer Service jobs
What cities are hiring for Full Time Remote Worldwide Customer Service jobs? Cities with the most Full Time Remote Worldwide Customer Service job openings:
What are the most commonly searched types of Remote Worldwide Customer Service jobs? The most popular types of Remote Worldwide Customer Service jobs are:
What states have the most Full Time Remote Worldwide Customer Service jobs? States with the most job openings for Full Time Remote Worldwide Customer Service jobs include:
What job categories do people searching Full Time Remote Worldwide Customer Service jobs look for? The top searched job categories for Full Time Remote Worldwide Customer Service jobs are:
Full Time Remote Worldwide Customer Service jobs near you
Infographic showing various Full Time Remote Worldwide Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Specialist - Full Time - Remote

Customer Service Specialist - Full Time - Remote

Datavant

Remote

$17.31 - $23.08/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Datavant rating

7.0

Company rating: 7.0 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

127th of 204 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
What We're Looking For
The Customer Service Specialist assists customers via phone, email, and chat using SalesForce. They are the first line of support, helping to ensure a seamless experience for our Ontellus clients while upholding our company's values and service standards. This position requires strong critical-thinking skills, a professional and empathetic communication style, and the ability to manage challenging conversations while upholding our company values and service standards.
What You Will Do
  • Provide Excellent Customer Service: Assist customers via SalesForce across multiple communication channels (phone, email, and chat), ensuring their questions and concerns are addressed promptly and accurately while also meeting or exceeding key performance indicators (KPIs)
  • Effective Communication: Engage in clear, courteous, and professional communication with customers and colleagues to facilitate understanding and resolve inquiries efficiently.
  • Collaborate with Team Members: Work closely with colleagues to share knowledge, identify solutions, and improve overall service quality.
  • De-escalate Challenging Situations: Use patience and empathy to de-escalate difficult customer interactions and guide them toward positive solutions.
  • Escalate Cases When Necessary: Recognize when issues need to be escalated to other departments or higher-level support, following established protocols to ensure a seamless customer experience.
  • Cross-sell/Upsell Opportunities: Identify and capitalize on appropriate opportunities to cross-sell or upsell services that align with customers' needs and enhance their experience.
  • Attention to Detail: Ensure accuracy and attention to detail in all customer interactions to deliver quality work.
  • Time Management: Efficiently manage time and prioritize tasks, following through on assignments with some supervision as needed.
  • Adhere to Company Culture & Policy: Demonstrate alignment with company values, contributing to a positive, supportive, and growth-oriented environment. While adhering to company policy.
  • Leverage Technology Tools: Utilize Microsoft 365, SalesForce, RingCentral, and remote desktops to perform duties efficiently and effectively.
  • Compliance & Confidentiality: Adhere to company policies regarding Protected Health Information (PHI) and HIPAA, maintaining strict confidentiality and compliance.

What You Need to Succeed
  • Education: High school diploma or equivalent required; Bachelor's degree preferred.
  • Experience: Previous experience in a customer service or customer support role, ideally within a service-focused company (e.g., legal or medical sector). Experience with remote desktop tools, SalesForce, and Microsoft 365 is highly desirable.
  • Skills & Competencies:
      • Strong communication skills, both written and verbal, with an emphasis on clarity and empathy.
      • Ability to think critically and make decisions in a fast-paced environment.
      • Familiarity with cross-selling and upselling in a customer service setting.
  • Other: Experience in the legal or medical fields is a plus, though not required.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$17.31-$23.08 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.

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