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Full Time Remote Worldwide Customer Service Jobs in Decatur, GA

Five Star Solutions

Customer Service Mon-Fri

Atlanta, GA · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days Five Star Solutions values ...

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All JobsWorldwide Customer Service JobsFull Time Remote Worldwide Customer Service JobsFull Time Remote Worldwide Customer Service Jobs in Decatur, GA

Full Time Remote Worldwide Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do full time remote worldwide customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for full time remote worldwide customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges faced by full-time remote worldwide customer service representatives, and how can they be managed?

Full-time remote worldwide customer service representatives often navigate challenges such as working across multiple time zones, managing communication barriers, and staying engaged without in-person team interaction. To succeed, it’s important to establish a consistent work routine, leverage collaboration tools, and proactively communicate with team members and supervisors. Developing strong time management skills and participating in regular virtual meetings can also help maintain productivity and a sense of connection with colleagues.

What is the difference between Full Time Remote Worldwide Customer Service vs Full Time Remote Worldwide Technical Support?

AspectFull Time Remote Worldwide Customer ServiceFull Time Remote Worldwide Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer interaction, call/chat supportTechnical issue diagnosis, remote troubleshooting
Industry UsageRetail, telecom, hospitalityIT, software, hardware companies
Search IntentCustomer support roles, remote customer service jobsTechnical support roles, remote troubleshooting jobs

While both roles involve remote work and customer interaction, Customer Service focuses on general support and communication, whereas Technical Support requires technical skills to resolve specific technical issues. The choice depends on your technical expertise and career interests.

What is a Full Time Remote Worldwide Customer Service job?

A Full Time Remote Worldwide Customer Service job involves assisting customers with their inquiries, issues, or orders for a company, entirely online or over the phone, from any location around the globe. Employees in this role typically handle support tickets, calls, or chats, working a standard full-time schedule, but without needing to be on-site. This position is ideal for individuals who are self-motivated, have excellent communication skills, and are comfortable using digital tools to help customers effectively.

What are the key skills and qualifications needed to thrive as a Full Time Remote Worldwide Customer Service Representative, and why are they important?

To excel as a Full Time Remote Worldwide Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk platforms is typically required. Outstanding time management, adaptability, and cultural sensitivity help set top performers apart in this global, remote environment. These skills and qualities are crucial for delivering consistent, high-quality support to diverse customers across different time zones and channels.
What are the most commonly searched types of Remote Worldwide Customer Service jobs in Decatur, GA? The most popular types of Remote Worldwide Customer Service jobs in Decatur, GA are:
What job categories do people searching Full Time Remote Worldwide Customer Service jobs in Decatur, GA look for? The top searched job categories for Full Time Remote Worldwide Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Full Time Remote Worldwide Customer Service jobs? Cities near Decatur, GA with the most Full Time Remote Worldwide Customer Service job openings:
Full Time Remote Worldwide Customer Service jobs near you
Infographic showing various Full Time Remote Worldwide Customer Service job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Atlanta, GA • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

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