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Entry Level Chat Support Jobs in Decatur, GA (NOW HIRING)

Assuranceamerica

Commercial Underwriter I

Atlanta, GA · Hybrid

Our team succeeds through a diversity of thought, experiences, skills, and backgrounds. Entry-level ... Participate in round-robin phone and chat queues to support bilingual agents and insureds with ...

Global IT Family

Service Desk Analyst or Lead

Atlanta, GA

$19.75 - $27/hr

Provide Tier-1 support through phone, email, chat, walk-up, and remote support channels * Receive ... Experience supporting classroom technology or instructional applications preferred * Entry-level ...

Global IT Family

Service Desk Analyst I

Atlanta, GA

$19.75 - $27/hr

Provide Tier-1 support through phone, email, chat, walk-up, and remote support channels * Receive ... Experience supporting classroom technology or instructional applications preferred * Entry-level ...

Georgia

Contact Center Specialist

Decatur, GA

... entry-level position provides a full range of front line customer service support to students ... Effectively utilize the phone, email and virtual chat systems for assisting customers and tracking ...

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Entry Level Chat Support information

See Decatur, GA salary details

$9

$19

$27

How much do entry level chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level chat support in Decatur, GA is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Chat Support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What are entry level chat support jobs?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the most commonly searched types of Chat Support jobs in Decatur, GA? The most popular types of Chat Support jobs in Decatur, GA are:
What are popular job titles related to Entry Level Chat Support jobs in Decatur, GA? For Entry Level Chat Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Chat Support jobs in Decatur, GA look for? The top searched job categories for Entry Level Chat Support jobs in Decatur, GA are:
Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Decatur, GA as of May 2026, with employment types broken down into 24% Full Time, 40% Part Time, and 36% Contract. Highlights an 84% Physical, 11% Hybrid, and 5% Remote job distribution, with an average salary of $39,736 per year, or $19.1 per hour.
Entry Level Leadership - Customer Service Representative | Immediate Start | Full Training Provided

Entry Level Leadership - Customer Service Representative | Immediate Start | Full Training Provided

American Income Life AO

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote Entry Level Leadership | Work from Home | Start Immediately
Position: Entry Level Leadership
Location: Fully Remote
Start Date: ASAP
Type: Flexible (Full-Time or Part-Time)
Key Responsibilities
  • Deliver exceptional customer support via email, chat, or phone
  • Handle administrative and data entry tasks with accuracy
  • Communicate clearly with clients and team members
  • Solve problems independently while maintaining professionalism
  • Contribute to a positive, supportive remote culture
Ideal Candidate
  • Strong communication skills (written & verbal)
  • Organized, detail-oriented, and proactive
  • Reliable internet connection and personal computer/laptop
  • Self-starter with the ability to work independently
  • Previous remote or customer service experience preferred
  • Ready to begin immediately
What We Offer
  • 100% remote - work from anywhere 🌍
  • Flexible scheduling options
  • Weekly performance-based pay
  • Training and ongoing support
  • Inclusive, global team environment
Apply Today
Click Apply Now and our team will reach out within 24-48 hours to schedule a quick virtual interview.
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