ZipRecruiter

Log In

1

Live Chat Support Jobs in Decatur, GA (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

Patientco

Technical Support Analyst

Atlanta, GA · On-site

Provide exceptional support to our clients with meaningful and thoughtful communication- via phone (inbound and outbound calls), online support requests, and live chat * Be a problem-solver that ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

Aramark

Reservations Agent - Seasonal

Stone Mountain, GA · On-site

$14.50 - $18/hr

The Accommodations Coordinator II also provides ongoing overflow multi-channel support (inbound phone, live chat, e-mail and fax) during times of peak contact volume. Job Responsibilities * Provides ...

next page

Showing results 1-20

People also search for

All JobsLive Chat Support JobsLive Chat Support Jobs in Decatur, GA

Live Chat Support information

See Decatur, GA salary details

$12

$24

$41

How much do live chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for live chat support in Decatur, GA is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
More about Live Chat Support jobs
What are popular job titles related to Live Chat Support jobs in Decatur, GA? For Live Chat Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Decatur, GA look for? The top searched job categories for Live Chat Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Live Chat Support jobs? Cities near Decatur, GA with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Decatur, GA as of May 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $50,829 per year, or $24.4 per hour.

Live Chat Support Representative at CityGreen Services Atlanta, GA

City Green Inc

Atlanta, GA • Remote

$31 - $34/hr

Full-time

Medical, Dental, Vision, PTO

Posted 29 days ago

Job description

Live Chat Support Representative – Remote Live Chat Support Representative job at CityGreen Services. Atlanta, GA. This is a remote position.

Position: Live Chat Support Representative Location: United States (Remote) Company: CityGreen Services CityGreen Services is a leading provider of sustainable landscaping solutions for commercial and residential properties. Our team is dedicated to creating and maintaining beautiful outdoor spaces using environmentally-friendly methods. We are a forward-thinking company, always seeking innovative ways to improve our services and contribute to the well-being of our community.

Job Summary CityGreen Services is seeking a highly motivated and customer-focused individual to join our team as a Live Chat Support Representative. In this role, you will be responsible for providing efficient and effective support to our clients through our live chat platform. As a representative of our company, you will play a key role in ensuring our customers are satisfied with our services and have a positive experience with our brand.

Pay: $31 - $34 per hour Key Responsibilities Provide timely and accurate responses to customer inquiries and complaints through our live chat platform Troubleshoot and resolve customer issues related to our services, policies, and procedures Collaborate with different departments within the company to expedite and resolve complex customer issues Keep detailed records of all customer interactions and take necessary steps to follow up and resolve any outstanding concerns Generate and maintain reports on customer feedback, inquiries, and issues for management review Continuously stay updated on company products, services, and policies in order to provide accurate and up-to-date information to customers Identify opportunities to improve customer satisfaction and make recommendations to management Qualifications High School Diploma or equivalent required; some college-level courses preferred 1-2 years of customer service experience in a fast-paced environment Excellent written and verbal communication skills Strong multitasking and problem-solving abilities Ability to remain calm and professional in stressful situations Familiarity with landscaping or sustainable services is a plus Proficient in Microsoft Office and customer service software Flexible availability to work nights, weekends, and holidays as needed Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development and training opportunities Fun and collaborative work environment CityGreen Services is an equal opportunity employer. We value diversity and inclusivity in our workplace and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other legally protected status. We are looking for individuals who share our passion for sustainable practices and customer satisfaction.

If you are a team player with excellent customer service skills, we want to hear from you! Apply now to join our growing team at CityGreen Services. #J-18808-Ljbffr

Apply