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Live Chat Support Jobs in Decatur, GA (NOW HIRING)

Lennar

HB - Internet Sales Coordinator

Alpharetta, GA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Victory Live

IT Engineer

Atlanta, GA · On-site

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing ... This role supports both on-site and remote employees by ensuring the smooth operation of hardware ...

Victory Live

IT Engineer

Atlanta, GA · On-site

$80 - $120/hr

ABOUT VICTORY LIVE Victory Live is a private equity backed technology company aimed at maximizing ... This role supports both on-site and remote employees by ensuring the smooth operation of hardware ...

Lennar

HB - Internet Sales Coordinator

Alpharetta, GA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Decatur, GA

Live Chat Support information

See Decatur, GA salary details

$12

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How much do live chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for live chat support in Decatur, GA is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Decatur, GA?

The most popular types of Live Chat Support jobs in Decatur, GA are:

What are popular job titles related to Live Chat Support jobs in Decatur, GA?

For Live Chat Support jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Decatur, GA look for?

The top searched job categories for Live Chat Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Live Chat Support jobs?

Cities near Decatur, GA with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 76% In-person, 4% Hybrid, and 20% Remote job distribution, with an average salary of $50,829 per year, or $24.4 per hour.

Automotive Business Development Representative (BDC Representative)

Krause Honda South

Morrow, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 hours ago

Job description

Business Development Representative (BDC Representative)

Customer Service | Career Growth | High-Energy Team Environment

Krause Auto Group

Be the First Connection in a Customer’s Buying Journey

Krause Auto Group is looking for energetic, customer-focused, and motivated individuals to join our growing Business Development Center (BDC) team. If you enjoy helping people, communicating with customers, and working in a fast-paced environment, this is a great opportunity to build a rewarding career in the automotive industry.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

  • Fast-paced, team-oriented environment
  • Career advancement opportunities—we promote from within
  • Great opportunity to grow into sales or management roles
  • Family-owned and operated culture
  • Long-term career stability
  • Employee discounts on vehicles, parts & service
  • Paid training and ongoing support

Benefits We Offer

  • Free health insurance option available
  • 401(k) with company match
  • HSA company contributions
  • Dental & vision insurance available
  • Paid vacation, PTO, and holidays
  • Employee discounts on products and services
  • Supportive leadership and team environment

What You’ll Do

As a Business Development Representative, you’ll serve as the first point of contact for customers interested in our vehicles and services while helping create an outstanding dealership experience.

  • Answer inbound customer calls, internet inquiries, and live chat requests
  • Schedule and confirm sales appointments for the dealership team
  • Respond quickly and professionally using phone, email, text, and CRM communication tools
  • Provide customers with initial vehicle and dealership information
  • Assist customers with basic financing information and next steps
  • Follow up consistently with leads that are not yet ready to purchase or missed appointments
  • Maintain accurate customer records and daily activity within the CRM system
  • Work closely with sales teams and dealership leadership to improve customer experience and appointment success
  • Participate in team meetings, training, and process improvement sessions

What You Bring

  • Previous customer service, call center, retail, hospitality, or sales experience preferred
  • Strong communication and relationship-building skills
  • Positive attitude and team-oriented mindset
  • Professional, friendly, and confident demeanor
  • Comfortable working with computers, CRM systems, email, and texting platforms
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong work ethic and willingness to learn and grow

Requirements:

  • Valid driver’s license
  • High school diploma or equivalent preferred

Why Krause Auto Group?

  • Over 30 years of automotive success
  • Family-owned and operated organization
  • Promote-from-within culture with real career advancement opportunities
  • Leadership team committed to employee development and success
  • Opportunity to grow with some of the most recognized automotive brands in the world

Perfect For Candidates With Backgrounds In:

  • Customer service
  • Hospitality
  • Retail sales
  • Call centers
  • Appointment setting
  • Banking or phone support roles
  • Automotive sales support

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.

Apply