As an online academic advisor, your job is to advise students on the best way to achieve their personal goals while also supporting the needs of your college or university. In this role, you may help your school plan and implement retention policies, assist other staff members, conduct virtual orientation sessions, and use video calls, phone calls, or emails to communicate with current and prospective students. Online academic advisors sometimes work from home, but many work from a call center or office environment at the school. Online academic advisors also memorize and present information about a school, conduct interviews, and guide students to various aid programs and services.