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Onbase System Analyst Jobs (NOW HIRING)

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... and OnBase. * Monitor and manage ServiceNow queues, triaging incidents, service requests ...

System One

REL System Analyst

Merrifield, VA · On-site

REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST ... OnBase. • Monitor and manage ServiceNow queues, triaging incidents, service requests ...

Arizona State Government

$72 - $90/hr

Performs system analysis, designs, constructs and tests infrastructure. Identifies opportunities ... OnBase Troubleshooting Tools, OnBase Reporting Dashboards, OnBase Workview/Workflow * Unity Scripts

New

Esolvit Inc

(#1898) System Analyst

Austin, TX

... Hyland OnBase Preferred: * 3 years of experience with Hyland OnBase/AnyDoctechnology * 3 years of One or more OnBase certifications OCSA, OCWA, OCAPI, OCSE, and OCWV * 3 years of Certified ...

Instant Serve LLC

Compliance Officer

Doral, FL · On-site

Experience analyzing public complaints (Required, 1 Year). Experience using Versa (Highly Desired). Experience using OnBase system (Highly Desired). Bachelor's Degree (Highly Desired). What We're ...

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Onbase System Analyst information

See salary details

$41.5K

$89.3K

$141K

How much do onbase system analyst jobs pay per year?

As of Aug 30, 2026, the average yearly pay for onbase system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What does an OnBase System Analyst do?

An OnBase System Analyst is responsible for managing, configuring, and optimizing the OnBase enterprise content management (ECM) system within an organization. They analyze business requirements, design workflow solutions, and provide support for end-users to ensure efficient document management and process automation. Additionally, they collaborate with IT and business teams to implement upgrades, troubleshoot issues, and maintain data integrity and security within the OnBase platform.

What are the key skills and qualifications needed to thrive as an OnBase System Analyst?

To thrive as an OnBase System Analyst, you need a solid understanding of content management, workflow automation, and business process analysis, often backed by a degree in information technology or a related field. Expertise with Hyland OnBase software, SQL databases, enterprise content management (ECM) systems, and relevant certifications like OnBase Certified System Administrator (OCSA) are highly valued. Analytical thinking, problem-solving abilities, and strong communication skills help in translating business requirements and collaborating across teams. These competencies ensure effective implementation, support, and optimization of OnBase solutions that drive organizational efficiency.

How does an OnBase System Analyst typically collaborate with other departments during a software implementation project?

As an Onbase System Analyst, you will frequently work cross-functionally with various departments such as IT, operations, compliance, and end-user business units. Your role involves gathering requirements, configuring solutions within the Onbase platform, and translating business needs into technical specifications. Regular communication and coordination with project managers, developers, and stakeholders are essential to ensure smooth deployment, user adoption, and ongoing optimization. This collaborative environment not only helps streamline workflows but also provides valuable insights to improve future implementations.

What is the difference between Onbase System Analyst vs Onbase Developer?

AspectOnbase System AnalystOnbase Developer
Primary RoleAnalyzes business needs, manages Onbase system configurations, and supports usersDesigns, develops, and customizes Onbase applications and workflows
Required SkillsSystem analysis, troubleshooting, user support, basic scriptingProgramming, scripting, workflow development, API integration
CertificationsOnbase certifications, IT support certificationsOnbase developer certifications, programming certifications
Work EnvironmentIT support teams, business units, system administrationDevelopment teams, IT departments, project-based work

While both roles work with Onbase, the Onbase System Analyst focuses on system support, analysis, and user needs, whereas the Onbase Developer is primarily responsible for customizing and developing new features within the Onbase platform.

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Onbase System Analyst jobs near you
Infographic showing various Onbase System Analyst job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 2% Temporary, and 13% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $89,296 per year, or $42.9 per hour.

REL System Analyst

System One

Merrifield, VA • On-site

Contractor

Re-posted yesterday

Job description

Job Title: REL System Analyst Location: Hybrid reporting to Vienna or Pensacola, FL Hours: 9:30am - 6:00pm EST (possibly flexible) Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Position Summary The System Analyst supports Real Estate Lending (REL) technology operations by providing application support, managing incidents, coordinating with business units, and driving system improvements. This role serves as a key liaison between Service Desk, engineering teams, vendors, and business stakeholders, ensuring system stability, effective communication, and successful delivery of enhancements, advisories, and releases. Key Responsibilities System Support & Incident Management • Provide Level 1 and Level 2 support for REL applications including ICE Mortgage Technology, MSP, Passport, Loan Boarding platforms, Empower, HomeSquad, and OnBase. • Monitor and manage ServiceNow queues, triaging incidents, service requests, degradations, outages, and access issues. • Lead investigation and resolution of escalated issues impacting REL business units and members. • Act as a central point of coordination between infrastructure teams, vendors, and business partners. • Ensure timely communication, escalation, and resolution of production issues. Advisory & Business Communication • Draft and distribute system advisories, maintenance notifications, enhancements, and outage communications to business units. • Translate technical issues into clear, business-friendly messaging for stakeholders. • Ensure business units are informed of system changes, impacts, and required actions. • Support leadership updates with concise summaries of incidents, risks, and resolutions. Business Analysis & Process Improvement •Gather and document business and technical requirements for system enhancementsand fixes. • Perform root cause analysis (RCA) for major incidents and defects, providing actionable recommendations. • Drive process improvements across ticket intake, escalation paths, and operational workflows. • Ensure systems and processes align with regulatory, operational, and business requirements. Testing & Release Coordination • Develop and execute test cases for system enhancements, defect fixes, and new implementations. • Perform system, integration, and user acceptance testing (UAT) in coordination with business units. • Support release planning and coordinate deployments across test and production environments. • Validate system functionality post-release and ensure stability. Project & Cross-Team Collaboration • Participate in cross-functional initiatives related to new systems, migrations, and enhancements (e.g., ICE upgrades, DarkMatter upgrades, routing changes, platform updates). • Track work items and initiatives using Azure DevOps (ADO) or similar tools. • Coordinate with multiple teams to ensure alignment on scope, timelines, and deliverables. • Support onboarding and knowledge transfer for new team members and contractors. Documentation & Reporting • Maintain documentation for processes, workflows, advisories and reports. • Track and report on key metrics such as ticket trends, incident volumes, and system performance. • Compile data and insights to support operational decisions and continuous improvement efforts. Qualifications Required Skills & Experience • Strong analytical, research, and problem-solving skills with attention to detail. • Ability to work independently and collaboratively in a team environment. • Advanced knowledge of Real Estate Lending systems and processes. • Experience supporting and troubleshooting enterprise applications. • Proficiency in Microsoft Office, SQL, and Azure environments. • Experience with ServiceNow and software testing methodologies. • Strong verbal and written communication skills with the ability to translate technical concepts to business users. • Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ref: #851-Rockville-S1

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About System One

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System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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