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On Call Intake Nurse information

What is the difference between On Call Intake Nurse vs Telehealth Nurse?

AspectOn Call Intake NurseTelehealth Nurse
CredentialsRN license, possibly certification in case managementRN license, often with telehealth or specialty certifications
Work EnvironmentHome or office, handling incoming patient callsHome or remote, providing patient assessments via video or phone
Employer & IndustryHospitals, insurance companies, healthcare providersHealthcare organizations, telehealth companies, insurance
Search & Comparison IntentUnderstanding roles, job duties, and requirementsComparing remote nursing roles, telehealth services

Both On Call Intake Nurses and Telehealth Nurses are remote nursing roles requiring RN licensure. While On Call Intake Nurses primarily handle incoming calls to assess patient needs and coordinate care, Telehealth Nurses provide virtual consultations and health assessments via video or phone. Both roles serve in healthcare settings that emphasize remote patient interaction, but their specific duties and work environments differ slightly.

What are some common challenges faced by On Call Intake Nurses, and how can they effectively manage them?

On Call Intake Nurses often encounter challenges such as managing high call volumes during peak hours, quickly assessing patient needs over the phone, and coordinating with multiple healthcare providers to ensure timely care. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide structured protocols and access to electronic health records, which can help nurses make informed decisions and facilitate smooth handoffs to other team members.

What are the key skills and qualifications needed to thrive as an On Call Intake Nurse, and why are they important?

To thrive as an On Call Intake Nurse, you need a valid nursing license, strong assessment skills, and the ability to make quick clinical decisions, often supported by prior experience in triage or home health. Familiarity with telephone triage software, electronic health records (EHRs), and secure messaging platforms is typically required. Excellent communication, active listening, and empathy are critical soft skills for effectively supporting patients and coordinating care remotely. These competencies ensure accurate, timely patient assessments and safe, coordinated responses to urgent healthcare needs outside regular hours.

What are On Call Intake Nurses?

On Call Intake Nurses are registered nurses who respond to patient inquiries and assess medical needs outside of regular business hours, often via phone or telehealth. They play a critical role in healthcare facilities by triaging patients, gathering essential information, and determining the urgency of care needed. Their assessments help direct patients to the appropriate level of care, whether it’s an immediate ER visit, a scheduled appointment, or self-care at home. These nurses must have strong communication skills and clinical judgment to make quick, accurate decisions remotely.
More about On Call Intake Nurse jobs
What are the most commonly searched types of Intake Nurse jobs? The most popular types of Intake Nurse jobs are:
What states have the most On Call Intake Nurse jobs? States with the most job openings for On Call Intake Nurse jobs include:
What job categories do people searching On Call Intake Nurse jobs look for? The top searched job categories for On Call Intake Nurse jobs are:
On Call Intake Nurse jobs near you
Infographic showing various On Call Intake Nurse job openings in the United States as of June 2026, with employment types broken down into 7% As Needed, 76% Full Time, 15% Part Time, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Clinical Intake Coordinator - LPN

Clinical Intake Coordinator - LPN

Saint Luke's Hospital of Kansas City

Kansas City, MO

$17.50 - $24/hr

Other

Posted 9 days ago

Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

371st of 872 rated healthcare providers

Job description

Job Description
Do you have a passion for healthcare and a heart of service? Look no further than Saint Luke's! We are seeking a compassionate and dedicated Clinical Intake Coordinator-LPN to join our supportive environment where patients and staff are valued.
  • Hybrid role!
  • Home Health and Hospice
  • M-F, 9 a.m.-5:30 p.m.
  • Rotating on-call; 2-5 shifts every 4-6 weeks; remote
  • Holiday rotation
  • Missouri and Kansas LPN License Required.
The Opportunity
The Clinical Intake Coordinator, LPN facilitates the Home Health & Hospice referral process by receiving referrals from multiple referral sources within and without the Saint Luke's Health System. Determines need for additional information from referral sources. Communicates agency acceptance or decline of referral to varied referral sources, and processes accepted referrals.
Prioritize and triage hospice referrals. Ensure regulatory compliance is met during initial screening and intake process. Employees are required to work on-site 3-4 days per week, with the option to work remotely 1-2 days per week upon completion of orientation. Remote days are scheduled on a rotating basis to ensure adequate office coverage. Work arrangements are subject to change based on business needs.
Why Saint Luke's?
  • We believe in work/life balance
  • We are dedicated to innovation and always looking for ways to improve
  • We believe in creating a collaborative environment where all voices are heard
  • We are here for you and will support you in achieving your goals
Job Requirements
Applicable Experience:
2 years
Family Care Safety Registry - Missouri Department of Health & Senior Services, Licensed Practical Nurse (KS) - National Council of State Boards of Nursing (NURSYS), Licensed Practical Nurse (MO) - National Council of State Boards of Nursing (NURSYS)
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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