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On Call Intake Nurse Jobs (NOW HIRING)

Apex Recovery LLC

Intake Coordinator

Columbia, TN · On-site

$16.25 - $22.25/hr

Participate in the afterhours on-call schedule as assigned by the leadership team. * Other duties ... Nursing licensure preferred, CNA, LPN, RN, etc. * Must have a valid Tennessee driver's license and ...

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On Call Intake Nurse information

What is an on call intake nurse?

On Call Intake Nurses are registered nurses who respond to patient inquiries and assess medical needs outside of regular business hours, often via phone or telehealth. They play a critical role in healthcare facilities by triaging patients, gathering essential information, and determining the urgency of care needed. Their assessments help direct patients to the appropriate level of care, whether it’s an immediate ER visit, a scheduled appointment, or self-care at home. These nurses must have strong communication skills and clinical judgment to make quick, accurate decisions remotely.

What are the key skills and qualifications needed to thrive as an on call intake nurse, and why are they important?

To thrive as an On Call Intake Nurse, you need a valid nursing license, strong assessment skills, and the ability to make quick clinical decisions, often supported by prior experience in triage or home health. Familiarity with telephone triage software, electronic health records (EHRs), and secure messaging platforms is typically required. Excellent communication, active listening, and empathy are critical soft skills for effectively supporting patients and coordinating care remotely. These competencies ensure accurate, timely patient assessments and safe, coordinated responses to urgent healthcare needs outside regular hours.

What are some common challenges faced by on call intake nurses, and how can they effectively manage them?

On Call Intake Nurses often encounter challenges such as managing high call volumes during peak hours, quickly assessing patient needs over the phone, and coordinating with multiple healthcare providers to ensure timely care. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide structured protocols and access to electronic health records, which can help nurses make informed decisions and facilitate smooth handoffs to other team members.

What is the difference between On Call Intake Nurse vs Telehealth Nurse?

AspectOn Call Intake NurseTelehealth Nurse
CredentialsRN license, possibly certification in case managementRN license, often with telehealth or specialty certifications
Work EnvironmentHome or office, handling incoming patient callsHome or remote, providing patient assessments via video or phone
Employer & IndustryHospitals, insurance companies, healthcare providersHealthcare organizations, telehealth companies, insurance
Search & Comparison IntentUnderstanding roles, job duties, and requirementsComparing remote nursing roles, telehealth services

Both On Call Intake Nurses and Telehealth Nurses are remote nursing roles requiring RN licensure. While On Call Intake Nurses primarily handle incoming calls to assess patient needs and coordinate care, Telehealth Nurses provide virtual consultations and health assessments via video or phone. Both roles serve in healthcare settings that emphasize remote patient interaction, but their specific duties and work environments differ slightly.

What cities are hiring for On Call Intake Nurse jobs?

Cities with the most On Call Intake Nurse job openings:

What are the most commonly searched types of Intake Nurse jobs?

The most popular types of Intake Nurse jobs are:

What states have the most On Call Intake Nurse jobs?

States with the most job openings for On Call Intake Nurse jobs include:

On Call Intake Nurse jobs near you
Infographic showing various On Call Intake Nurse job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Now Hiring On-call Intake Coordinator

American Homecare

Los Angeles, CA • On-site

$25 - $28/hr

Part-time

Medical, Dental, Vision

Posted 15 days ago

Job description

Are You Ready to Make a Difference in Healthcare? We are now hiring an On-call Intake Coordinator to join our team!
Salary Range: $25.00-$28.00 per hour based on experience
Schedule: Monday and Friday (On-site office from 8:30AM-5:00PM) and weekend (remote) this position will handle on-call work.
We are committed to providing compassionate, high-quality care, and we're looking for a dedicated On-call Intake Coordinator to help ensure our nursing staff is effectively scheduled to deliver the best care to our patients. Our team thrives on person-centered care, trust, communication, and collaboration, and we're looking for someone who shares that vision.
What Makes Us Special?
  • Competitive Wages: We offer a great salary package.
  • Great Benefits: Medical, dental, and vision coverage for Full-Time employee.
  • Growth Opportunities: We support your professional development.
  • Continuing Education & Training: Stay current with industry standards.

Are You Ready to Contribute to a Team, Committed to Excellent Customer Service and Dedicated to Each Individual's Unique Talent?
If Yes, Here's How You Will Contribute to the Team:
As an On-call Intake Coordinator, you serves as the primary liaison between patients and clinical staffs, managing the initial referral process, verifying insurance eligibility, and entering patient data into our Electronic Medical Records (EMR) systems. You will ensure compliance with government regulations and ensure that adequate staffing is in place to provide high-quality care to our patients. Your role will be essential in supporting the clinical staffs, coordinating patients referral and ensuring smooth operations within the company.
Must Have:
  • Minimum of one year of home health, hospice, or healthcare Intake/Scheduling experience.
  • High school diploma, GED (bachelor's degree preferred or equivalent experience).
  • Understanding of Home Health or Hospice Intake and clinical staffing.
  • Sound knowledge of the Medicare rules and regulations including JCAHO regulation.
  • Willing to work beyond normal working hours, weekends, holidays, and/or on other shifts when necessary.
  • Capable of handling high call volume.

Nice to Have:
  • KanTime EMR experience is a plus.

Equal Opportunity Employer
All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.
Pay Transparency Statement
Compensation for roles varies depending on factors such as location, role, skill set, and level of experience. As required by state or local law, we provide a reasonable pay scale, including the hourly or salary range we reasonably expect to pay for this role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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