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On Call Intake Nurse Jobs (NOW HIRING)

Mosaic Life Care

Registered Nurse - Hospice

The Registered Nurse provides on-call coverage during non-business hour of operations ... Acts as Case Manager when assigned by Lead RN/Associate Director and office/intake nurse and ...

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On Call Intake Nurse information

What is the difference between On Call Intake Nurse vs Telehealth Nurse?

AspectOn Call Intake NurseTelehealth Nurse
CredentialsRN license, possibly certification in case managementRN license, often with telehealth or specialty certifications
Work EnvironmentHome or office, handling incoming patient callsHome or remote, providing patient assessments via video or phone
Employer & IndustryHospitals, insurance companies, healthcare providersHealthcare organizations, telehealth companies, insurance
Search & Comparison IntentUnderstanding roles, job duties, and requirementsComparing remote nursing roles, telehealth services

Both On Call Intake Nurses and Telehealth Nurses are remote nursing roles requiring RN licensure. While On Call Intake Nurses primarily handle incoming calls to assess patient needs and coordinate care, Telehealth Nurses provide virtual consultations and health assessments via video or phone. Both roles serve in healthcare settings that emphasize remote patient interaction, but their specific duties and work environments differ slightly.

What are some common challenges faced by on call intake nurses, and how can they effectively manage them?

On Call Intake Nurses often encounter challenges such as managing high call volumes during peak hours, quickly assessing patient needs over the phone, and coordinating with multiple healthcare providers to ensure timely care. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide structured protocols and access to electronic health records, which can help nurses make informed decisions and facilitate smooth handoffs to other team members.

What are the key skills and qualifications needed to thrive as an on call intake nurse, and why are they important?

To thrive as an On Call Intake Nurse, you need a valid nursing license, strong assessment skills, and the ability to make quick clinical decisions, often supported by prior experience in triage or home health. Familiarity with telephone triage software, electronic health records (EHRs), and secure messaging platforms is typically required. Excellent communication, active listening, and empathy are critical soft skills for effectively supporting patients and coordinating care remotely. These competencies ensure accurate, timely patient assessments and safe, coordinated responses to urgent healthcare needs outside regular hours.

What is an on call intake nurse?

On Call Intake Nurses are registered nurses who respond to patient inquiries and assess medical needs outside of regular business hours, often via phone or telehealth. They play a critical role in healthcare facilities by triaging patients, gathering essential information, and determining the urgency of care needed. Their assessments help direct patients to the appropriate level of care, whether it’s an immediate ER visit, a scheduled appointment, or self-care at home. These nurses must have strong communication skills and clinical judgment to make quick, accurate decisions remotely.
More about On Call Intake Nurse jobs
What cities are hiring for On Call Intake Nurse jobs? Cities with the most On Call Intake Nurse job openings:
What are the most commonly searched types of Intake Nurse jobs? The most popular types of Intake Nurse jobs are:
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What job categories do people searching On Call Intake Nurse jobs look for? The top searched job categories for On Call Intake Nurse jobs are:
On Call Intake Nurse jobs near you
Infographic showing various On Call Intake Nurse job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Hospice Intake Specialist

Dependable Health Services

Tucson, AZ • On-site

$17 - $23/hr

Other

Posted 16 days ago

Job description

Hospice Intake Specialist
Job Summary
The Hospice Intake Specialist plays a vital role in coordinating the referral and admission process for patients seeking hospice care. This position serves as a key point of contact for patients, families, and referral sources, ensuring a smooth, timely, and compassionate transition into hospice services. The Intake Specialist is responsible for gathering and verifying patient information, coordinating with clinical teams, and maintaining accurate documentation throughout the intake process.
Key Responsibilities
  • Referral Management: Receive and process hospice referrals from hospitals, providers, and families, ensuring all required documentation is complete and accurate.
  • Patient & Family Support: Communicate clearly and compassionately with patients and families regarding hospice services, eligibility, and the admission process.
  • Data Entry & Documentation: Accurately enter and maintain patient information in the EMR system, ensuring all records are current and compliant.
  • Insurance Verification: Verify insurance coverage, benefits, and hospice eligibility; collaborate with billing teams as needed.
  • Care Coordination: Work closely with nurses, social workers, and external providers to facilitate timely admissions.
  • Regulatory Compliance: Ensure all intake processes meet Medicare, Medicaid, and state regulatory requirements.
  • Follow-Up: Maintain consistent communication with referral sources and families to provide updates and ensure continuity of care.
  • Record Management: Complete and submit all intake and admission paperwork in a timely and accurate manner.
Qualifications
  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare or related field preferred.
  • Experience: 1-2 years of experience in healthcare intake, hospice, home health, or a related setting required.
  • Skills:
    • Strong organizational and multitasking abilities
    • Excellent communication and interpersonal skills
    • Proficiency with EMR systems and healthcare software
    • Ability to manage sensitive information with professionalism and confidentiality
    • Working knowledge of hospice services, insurance verification, and Medicare/Medicaid guidelines preferred
Working Conditions
  • Office-based position, Monday-Friday, 8:00 AM to 5:00 PM
  • May require occasional after-hours or on-call support based on organizational needs

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