Vertus HealthCare is seeking a friendly, empathetic, and detail-oriented Clinical Intake Coordinator/Scheduler to join our growing home health team. As a leading Medicare Certified Home Health, we are committed to delivering a higher standard of care across multiple counties.
This role is essential to ensuring smooth coordination of patient referrals and transitions into home health services. The ideal candidate has strong clinical knowledge, excellent communication skills, and a solid understanding of home health regulatory requirements.
Position Summary:
The Clinical Intake Coordinator/Scheduler is responsible for managing incoming referrals, verifying eligibility, and coordinating admissions under the supervision of the Director of Nursing/Clinical Manager. This role serves as a key liaison between referral sources, clinical staff, and administrative teams.
Intake & Coordination:
Receive and process referrals from physicians, facilities, and internal staff
Enter referral data accurately into EMR systems
Verify and ensure accuracy of patient demographic and insurance information (Medicare and non-Medicare)
Coordinate timely admissions and transitions into home health services
Maintain detailed coordination notes and documentation
Communication:
Serve as a primary point of contact for referral sources
Communicate referral status, including non-admissions and reasons, to referral sources and Sales Managers
Collaborate with clinical and administrative teams to ensure seamless care coordination
Administrative Duties:
Monitor and follow up on automated eligibility alerts
Coordinate with Billing Manager for insurance verification (non-Medicare cases)
Communicate benefits and coverage details as needed
Scan and upload referral documentation promptly for field staff access
Clearly communicate acceptance or denial of referrals
Additional Duties (as needed):
Participate in on-call rotation
Perform patient visits if applicable
Function as PRN staff nurse when required
Requirements:
Graduate of an approved school of nursing (LPN/LVN or RN)
Active Florida nursing license
Minimum 2 years of healthcare experience
At least 1 year of home health experience
Strong knowledge of home health regulations, Medicare guidelines, and admissions criteria
Experience with EMR systems (Alora Plus preferred)
Excellent organizational, communication, and multitasking skills
What We Offer:
Competitive pay (based on experience)
Supportive and team-oriented work environment
Opportunity to grow within a rapidly expanding organization
Meaningful work impacting patient care and outcomes
Why Join Vertus HealthCare?
At Vertus HealthCare, we pride ourselves on delivering compassionate, high-quality care while supporting our employees’ professional growth. Join a team where your expertise directly impacts patient care and operational excellence.
Apply today to be part of a team that’s raising the standard in home health care.