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On Call Epic Analyst Jobs (NOW HIRING)

Good Shepherd Health Care

Epic Analyst

Hermiston, OR · On-site

$86K/yr

Epic Analyst will possess strong technical proficiency and advanced skills to support, design ... Participate in on-call rotations, providing after-hours support as needed. * Collaborate with ...

Mondo

Epic Analyst

Middle City West, PA · Remote

$90K - $100K/yr

Epic Analyst - Level I, Remote (EST/CST). Start date is Mid-to-Late August for this permanent ... Participate in a 24x7 on-call rotation approximately four times per year Minimum Requirements: * 3 ...

Good Shepherd Health Care

Epic Analyst

Hermiston, OR · On-site

$87 - $146/hr

The Analyst will collaborate with cross-functional teams to ensure that Epic applications meet ... Participate in on-call rotations, providing after-hours support as needed. * Collaborate with ...

New

Albanymed

Epic Analyst II

Albany, NY

$77K - $119K/yr

The Epic Analyst evaluates the internal technical needs of the organization and recommends ... Provide on-call, extended weekday and weekend support for on-site and off-site locations, as ...

Albany Med

Epic Analyst II

Albany, NY · On-site

$77K - $119K/yr

The Epic Analyst evaluates the internal technical needs of the organization and recommends ... Provide on-call, extended weekday and weekend support for on-site and off-site locations, as ...

Jobtailor

Epic Analyst

Broomfield, CO · On-site

$90 - $130/hr

Participates in on-call and command center responsibilities, if applicable. * Assists in developing ... Epic applications and maintain certification. Core Competencies Demonstrates expertise in analyzing ...

DaVita, Inc.

Epic Analyst II

Some on-call responsibilities for urgent issues * Management of workqueues and error queues ... an Epic Build Analyst Two or more Clinical oriented Epic Build Certification(s): * EpicCare ...

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On Call Epic Analyst information

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How much do on call epic analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for on call epic analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What is an on call Epic analyst?

On Call Epic Analysts are IT professionals who provide support for Epic, a widely used electronic health record (EHR) system, outside of regular business hours. Their main responsibilities include troubleshooting urgent issues, resolving system errors, and assisting clinical and administrative staff with Epic-related problems during nights, weekends, or holidays. They play a critical role in ensuring the EHR system remains functional and accessible at all times, minimizing disruptions to patient care. On Call Epic Analysts typically have specialized training in Epic modules and work closely with technical and clinical teams to maintain system stability.

What are the key skills and qualifications needed to thrive as an on call Epic analyst?

To thrive as an On Call Epic Analyst, you need strong analytical skills, detailed knowledge of healthcare workflows, and experience with Epic systems, typically supported by a relevant degree and Epic certification. Familiarity with Epic modules, healthcare IT standards, SQL, and ticketing or incident management systems is essential. Excellent problem-solving, communication, and customer service skills help you effectively address urgent issues and collaborate with clinical staff. These skills ensure timely resolution of system problems, maintain EHR reliability, and support high-quality patient care.

What are the main challenges faced by on call Epic analysts during after-hours support, and how can they prepare for them?

On Call Epic Analysts often encounter urgent issues outside of regular business hours, such as system outages or critical workflow problems that impact patient care. The main challenges include quickly diagnosing issues with limited information, collaborating remotely with clinical staff, and prioritizing multiple simultaneous requests. To prepare, analysts should ensure they have remote access set up, stay updated on recent system changes, and maintain clear communication channels with both IT and clinical teams. Proactive knowledge of hospital workflows and maintaining comprehensive documentation can also help streamline after-hours troubleshooting.

What is the difference between On Call Epic Analyst vs Epic Support Specialist?

AspectOn Call Epic AnalystEpic Support Specialist
CredentialsEpic certifications, healthcare IT experienceEpic certifications, healthcare IT experience
Work EnvironmentHospital IT departments, on-call supportHospital IT departments, support roles
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare providers using Epic
Search & Comparison IntentUnderstanding roles, responsibilities, and differencesUnderstanding support roles, troubleshooting, and responsibilities

Both On Call Epic Analysts and Epic Support Specialists work within healthcare IT environments supporting Epic systems. The main difference lies in their roles: On Call Epic Analysts typically handle urgent, on-demand issues and require availability outside regular hours, while Epic Support Specialists focus on ongoing support, troubleshooting, and system maintenance during regular hours. Both roles demand Epic certifications and healthcare IT experience, but their scope and work hours differ.

Are On Call Epic analysts in demand?

On Call Epic analysts are in high demand due to the widespread adoption of Epic electronic health record systems in healthcare organizations. Their skills in system support, troubleshooting, and optimization are sought after, especially in hospitals and health systems that require 24/7 coverage and technical expertise with Epic tools and certifications.

Can on call Epic analysts work remotely?

On call Epic analysts can often work remotely, especially if the employer supports telecommuting and the analyst has access to necessary tools and secure connections. However, some organizations may require on-site presence for certain tasks or during specific hours, so remote work availability varies by employer and role requirements.

How to get hired as an On Call Epic Analyst?

To get hired as an On Call Epic Analyst, candidates typically need a strong understanding of Epic software, relevant healthcare IT experience, and often a certification such as Epic Certification. Employers also look for problem-solving skills, the ability to work flexible hours, and familiarity with clinical workflows. Building a solid resume highlighting Epic project experience and networking within healthcare IT communities can improve job prospects.
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On Call Epic Analyst jobs near you
Infographic showing various On Call Epic Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Epic Analyst

Good Shepherd Health Care

Hermiston, OR • On-site

$86K/yr

Full-time

Medical, Dental, Vision

Posted 5 days ago

Job description

Overview
Employer paid benefits - Medical, Dental, and Vision.
Salary - Min: $ 86,863.78 Max: $ 145,656.00
Definition of Position:
Epic Analyst will possess strong technical proficiency and advanced skills to support, design, configure, and maintain Epic applications. This role involves a variety of duties, including but not limited to analysis, design, build, testing, documentation, training, implementation, reporting, and user support. The Analyst will collaborate with cross-functional teams to ensure that Epic applications meet clinical and operational needs, performing system testing, troubleshooting issues, and ensuring seamless integration with other systems.
The ideal candidate will have experience working within Epic's suite of applications and a solid understanding of clinical workflows, as well as the ability to independently manage smaller to medium-sized projects. The Epic Analyst should demonstrate a commitment to continuous improvement, strong problem-solving skills, and the ability to effectively communicate with users at all levels of the organization.
Responsibilities
Essential Job Functions:
  • Collaborate with clinical leadership, staff, and IT teams to design and configure Epic workflows tailored to specific clinical departments, such as Nursing, Radiology, Pharmacy, and others.
  • Engage in ongoing analysis of operational workflows to ensure system functionality aligns with clinical needs and supports accurate data collection.
  • Provide in-depth support for Epic applications, including EpicCare Inpatient, ASAP, OpTime, Radiant, MyChart, Stork, Cadence, and other Epic modules, ensuring systems are fully optimized.
  • Independently handle the creation of specifications, analysis of existing system logic, and the revision of configurations based on evolving needs.
  • Manage and coordinate the delivery of small to medium-sized projects across multiple Epic modules, ensuring timely execution and adherence to project goals.
  • Participate in system testing, ensuring all configurations are thoroughly validated before being moved into production.
  • Offer training and support for end-users, super-users, and core teams, ensuring users understand and maximize the functionality of the Epic applications.
  • Serve as a point of contact for troubleshooting and resolving user issues, demonstrating problem-solving skills and technical expertise in Epic applications.
  • Participate in on-call rotations, providing after-hours support as needed.
  • Collaborate with vendors and external partners as necessary to implement and maintain third-party applications integrated with Epic.
  • Document system changes and updates, maintaining accurate and detailed records for future reference.

Qualifications
Qualifications:
Education
Required: Associate degree minimum in a related field (Nursing, Medical Technology, Pharmacy, etc.) or may substitute an equivalent combination of education and experience
Preferred: Bachelor degree or other advanced degree in healthcare or IT-related fields.
Licenses/ certifications/ registrations
Required: Epic certification in at least one Epic application (e.g., EpicCare Inpatient, ASAP, OpTime, etc.).
Preferred: Additional Epic certifications or specialized training related to the candidate's area of expertise.
Experience
Required:
Minimum of three (3) years of direct Epic build experience as an Epic Analyst in a healthcare setting. Experience must include hands-on system build, configuration, testing, implementation, and ongoing support within an Epic module.
Preferred:
  • Multiple Epic certifications

  • Experience working in a Community Connect model (host or affiliate)

  • Participation in at least one Epic implementation or major upgrade

  • Experience supporting workflow changes and end-user adoption

Other:
  • Strong problem-solving skills and the ability to work independently with minimal supervision.

  • Excellent communication skills (verbal and written) with clinical staff, IT teams, vendors, and other stakeholders.

  • A collaborative mindset, with the ability to work effectively in a team-oriented environment.

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.
Working Conditions:
This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.
40 Hours USD $86,863.78/Yr. USD $145,656.00/Yr. Day

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