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On Call Epic Analyst Jobs (NOW HIRING)

Albany Med

Epic Analyst II

Albany, NY · On-site

$77K - $119K/yr

The Epic Analyst evaluates the internal technical needs of the organization and recommends ... Provide on-call, extended weekday and weekend support for on-site and off-site locations, as ...

Albanymed

Epic Analyst II

Albany, NY

$77K - $119K/yr

The Epic Analyst evaluates the internal technical needs of the organization and recommends ... Provide on-call, extended weekday and weekend support for on-site and off-site locations, as ...

DaVita, Inc.

Epic Analyst II

Some on-call responsibilities for urgent issues * Management of workqueues and error queues ... an Epic Build Analyst Two or more Clinical oriented Epic Build Certification(s): * EpicCare ...

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How much do on call epic analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for on call epic analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the main challenges faced by On Call Epic Analysts during after-hours support, and how can they prepare for them?

On Call Epic Analysts often encounter urgent issues outside of regular business hours, such as system outages or critical workflow problems that impact patient care. The main challenges include quickly diagnosing issues with limited information, collaborating remotely with clinical staff, and prioritizing multiple simultaneous requests. To prepare, analysts should ensure they have remote access set up, stay updated on recent system changes, and maintain clear communication channels with both IT and clinical teams. Proactive knowledge of hospital workflows and maintaining comprehensive documentation can also help streamline after-hours troubleshooting.

Is Epic analyst in demand?

Epic analysts are in high demand due to the widespread adoption of Epic electronic health record systems in healthcare organizations. They are valued for their technical skills, knowledge of healthcare workflows, and ability to support system implementation and optimization, often leading to strong job stability and competitive salaries.

What are On Call Epic Analysts?

On Call Epic Analysts are IT professionals who provide support for Epic, a widely used electronic health record (EHR) system, outside of regular business hours. Their main responsibilities include troubleshooting urgent issues, resolving system errors, and assisting clinical and administrative staff with Epic-related problems during nights, weekends, or holidays. They play a critical role in ensuring the EHR system remains functional and accessible at all times, minimizing disruptions to patient care. On Call Epic Analysts typically have specialized training in Epic modules and work closely with technical and clinical teams to maintain system stability.

What does an On Call Epic Analyst get paid?

An On Call Epic Analyst's salary typically ranges from $70,000 to $110,000 annually, depending on experience, location, and certifications. They often work flexible hours and require knowledge of Epic systems and related healthcare IT tools.

How much do Epic analysts make on call?

Epic analysts who are on call typically earn an additional hourly rate or stipend for after-hours and emergency support, which can range from $20 to $50 per hour depending on experience and employer policies. The base salary for Epic analysts generally ranges from $70,000 to $110,000 annually, with on-call compensation supplementing this income based on the frequency and duration of on-call shifts.

What are the key skills and qualifications needed to thrive as an On Call Epic Analyst, and why are they important?

To thrive as an On Call Epic Analyst, you need strong analytical skills, detailed knowledge of healthcare workflows, and experience with Epic systems, typically supported by a relevant degree and Epic certification. Familiarity with Epic modules, healthcare IT standards, SQL, and ticketing or incident management systems is essential. Excellent problem-solving, communication, and customer service skills help you effectively address urgent issues and collaborate with clinical staff. These skills ensure timely resolution of system problems, maintain EHR reliability, and support high-quality patient care.

What does an On Call Epic Analyst do?

An On Call Epic Analyst is responsible for supporting and maintaining the Epic electronic health record (EHR) system, often providing after-hours or on-demand technical assistance. They troubleshoot system issues, implement updates, and ensure the EHR functions smoothly to support clinical workflows, typically using specialized Epic tools and requiring healthcare IT knowledge.

What is the difference between On Call Epic Analyst vs Epic Support Specialist?

AspectOn Call Epic AnalystEpic Support Specialist
CredentialsEpic certifications, healthcare IT experienceEpic certifications, healthcare IT experience
Work EnvironmentHospital IT departments, on-call supportHospital IT departments, support roles
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare providers using Epic
Search & Comparison IntentUnderstanding roles, responsibilities, and differencesUnderstanding support roles, troubleshooting, and responsibilities

Both On Call Epic Analysts and Epic Support Specialists work within healthcare IT environments supporting Epic systems. The main difference lies in their roles: On Call Epic Analysts typically handle urgent, on-demand issues and require availability outside regular hours, while Epic Support Specialists focus on ongoing support, troubleshooting, and system maintenance during regular hours. Both roles demand Epic certifications and healthcare IT experience, but their scope and work hours differ.

More about On Call Epic Analyst jobs
What cities are hiring for On Call Epic Analyst jobs? Cities with the most On Call Epic Analyst job openings:
What are the most commonly searched types of Epic Analyst jobs? The most popular types of Epic Analyst jobs are:
What states have the most On Call Epic Analyst jobs? States with the most job openings for On Call Epic Analyst jobs include:
What job categories do people searching On Call Epic Analyst jobs look for? The top searched job categories for On Call Epic Analyst jobs are:
On Call Epic Analyst jobs near you
Infographic showing various On Call Epic Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Epic Analyst II

Albany Med

Albany, NY • On-site

$77K - $119K/yr

Full-time

Re-posted 5 days ago

Job description

Department/Unit:
Information Systems & Services
Work Shift:
Day (United States of America)
Salary Range:
$77,075.00 - $119,466.00
The Epic Analyst is responsible for building, maintaining and modifying Epic and other third party systems, including documenting and understanding system workflows. They identify areas of improvement and collaboratively work with internal customers to identify solutions, specifically within Epic applications, as well as other third-party systems. They write requirements that support the solution and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends solutions, defines system and functional requirements, performs both programming and analysis tasks on internal business systems, and develops and modifies internal applications, operating systems, or database systems.
In addition, the Epic Analyst provides support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all programming and systems changes.
The Epic Analyst plays a crucial role in integrating systems from multiple vendors, including specific Epic applications, to create cohesive value chain solutions for customers. They enhance product life-cycle management by understanding and optimizing system workflows.
As part of their role, the Epic Analyst is expected to obtain and maintain Epic certification in one or more applications, demonstrating their proficiency and expertise in those specific areas.
Essential Duties and Responsibilities
  • The Epic Analyst - Level II is expected to support application implementation and support functions, as well as basic process analysis.
  • Conduct analysis of system workflows and processes
  • Support the build and configuration of Epic applications and third party systems
  • Collaborate with cross-functional teams to contribute to project life-cycle management
  • Provide end-user support, troubleshoot issues, and identify configuration changes
  • Develop and execute detailed test cases to ensure system functionality
  • Contribute to the documentation of system changes and enhancements
  • This position does not have any supervisory responsibilities
  • Primary contact will be internal to Information Technology
  • Contact with other Albany Med Health System departments will be limited and in support of job specific activities and participates on project teams
  • Contact with vendors will be limited to support calls as needed
  • Contact with others outside of Albany Med Health System will be limited to job specific forums/organizations for technical collaboration
  • Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
  • Maintain confidentiality by using and communicating information only as needed to perform one's duties
  • Perform at or above the Information Technology performance standards
  • Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
  • Complete other duties or assignments as designated by management

Qualifications
  • Associate's Degree - required
  • Bachelor's Degree - preferred
  • 4-6 years of relevant experience - required
  • Understanding of systems development life-cycle management.
  • Ability to communicate effectively with customers to resolve issues.
  • Basic understanding of object oriented programming principles, SQL, standardized markup languages and a strong customer focus.
  • Ability to troubleshoot application issues.
  • Ability to communicate effectively with internal customers and vendors.
  • Ability to manage operational effectiveness and implement systems and updates collaboratively with customers and vendor.
  • Ability to effectively recommend, document, communicate, implement, and sustain improvements in processes, procedures and operations.
  • Familiarity with windows based applications and technology.
  • Familiarity with HIPAA regulations, medical terminology, healthcare, or financial and billing processes is a plus.
  • EPIC - EPIC Certification Upon Hire - required

Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Climbing - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Frequently

Working Conditions
  • Extreme cold - Rarely
  • Extreme heat - Rarely
  • Humidity - Rarely
  • Wet - Rarely
  • Noise - Occasionally
  • Hazards - Rarely
  • Temperature Change - Rarely
  • Atmospheric Conditions - Rarely
  • Vibration - Rarely

Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

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