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On Call Epic Analyst Jobs (NOW HIRING)

Tower Health

Epic Beacon Analyst

Wyomissing, PA · On-site

Providing on-call support based on upon application needs. * Independently Interacting ... Epic analyst Beacon build experience is required. * Excellent communication skills and customer ...

NYULMC

AP Beaker Epic Analyst II

New York, NY · On-site

The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection ... Troubleshoot problems and address questions from users, and provide on-call support on a rotating ...

University of Miami

Epic Senior Analyst, HIM

Miami, FL · Remote

Participatesin on-call rotations and support andattendandparticipatesin,applicable committees ... The Epic Analyst 3 - HIM, overseas and leads the Associate Epic Analysts and Epic Analysts on the ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

The Epic ClinDoc Analyst is responsible for the configuration, optimization, and support of the ... Participate in on-call support for critical system issues and go-live events. Qualifications ...

ClinDCast LLC

Epic ClinDoc Analyst

Albany, NY · Remote

Epic ClinDoc Analyst Summary: The Epic ClinDoc Analyst is responsible for the design, build ... Participate in on-call rotation and provide support during major events. Required Qualifications ...

Apply Early

ClinDCast LLC

Epic Orders Analyst

Albany, NY · Remote

Epic Orders Analyst Summary: The Epic Orders Analyst is responsible for the design, build ... Participate in on-call rotation and provide go-live support as required. * Ensure compliance with ...

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STI

Epic Certified Orders Analyst - REMOTE

Epic Certified Orders Analyst REMOTE 12+ Months Epic Orders Analyst provides application support ... Participate in on-call rotation for orders-related support issues.

Computer Task Group, Inc

Epic EDI Analyst

San Mateo, CA

$72 - $82/hr

Participate in on-call support rotation as required. * Provide guidance and mentorship to junior analysts and team members. Required Qualifications * Active Epic Bridges Certification. * Bachelor ...

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How much do on call epic analyst jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for on call epic analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the main challenges faced by On Call Epic Analysts during after-hours support, and how can they prepare for them?

On Call Epic Analysts often encounter urgent issues outside of regular business hours, such as system outages or critical workflow problems that impact patient care. The main challenges include quickly diagnosing issues with limited information, collaborating remotely with clinical staff, and prioritizing multiple simultaneous requests. To prepare, analysts should ensure they have remote access set up, stay updated on recent system changes, and maintain clear communication channels with both IT and clinical teams. Proactive knowledge of hospital workflows and maintaining comprehensive documentation can also help streamline after-hours troubleshooting.

Is Epic analyst in demand?

Epic analysts are in high demand due to the widespread adoption of Epic electronic health record systems in healthcare organizations. They are valued for their technical skills, knowledge of healthcare workflows, and ability to support system implementation and optimization, often leading to competitive job opportunities and salaries.

Are Epic analysts on call?

Epic analysts are often required to be on call to provide support outside of regular business hours, especially in healthcare settings where system uptime is critical. On-call duties may involve troubleshooting issues, performing system maintenance, or assisting users remotely using tools like remote desktop or ticketing systems. The specific on-call schedule varies by employer and department.

What are On Call Epic Analysts?

On Call Epic Analysts are IT professionals who provide support for Epic, a widely used electronic health record (EHR) system, outside of regular business hours. Their main responsibilities include troubleshooting urgent issues, resolving system errors, and assisting clinical and administrative staff with Epic-related problems during nights, weekends, or holidays. They play a critical role in ensuring the EHR system remains functional and accessible at all times, minimizing disruptions to patient care. On Call Epic Analysts typically have specialized training in Epic modules and work closely with technical and clinical teams to maintain system stability.

What are the key skills and qualifications needed to thrive as an On Call Epic Analyst, and why are they important?

To thrive as an On Call Epic Analyst, you need strong analytical skills, detailed knowledge of healthcare workflows, and experience with Epic systems, typically supported by a relevant degree and Epic certification. Familiarity with Epic modules, healthcare IT standards, SQL, and ticketing or incident management systems is essential. Excellent problem-solving, communication, and customer service skills help you effectively address urgent issues and collaborate with clinical staff. These skills ensure timely resolution of system problems, maintain EHR reliability, and support high-quality patient care.

How much are Epic analysts paid?

Epic analysts typically earn between $70,000 and $110,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries, often supplemented with benefits and opportunities for overtime or on-call pay.

Can an Epic analyst be remote?

Epic analysts can often work remotely, especially for tasks involving system configuration, testing, and support that can be performed online. However, some roles may require on-site presence for training, meetings, or system implementation, depending on the employer's policies and project needs.

What is the difference between On Call Epic Analyst vs Epic Support Specialist?

AspectOn Call Epic AnalystEpic Support Specialist
CredentialsEpic certifications, healthcare IT experienceEpic certifications, healthcare IT experience
Work EnvironmentHospital IT departments, on-call supportHospital IT departments, support roles
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare providers using Epic
Search & Comparison IntentUnderstanding roles, responsibilities, and differencesUnderstanding support roles, troubleshooting, and responsibilities

Both On Call Epic Analysts and Epic Support Specialists work within healthcare IT environments supporting Epic systems. The main difference lies in their roles: On Call Epic Analysts typically handle urgent, on-demand issues and require availability outside regular hours, while Epic Support Specialists focus on ongoing support, troubleshooting, and system maintenance during regular hours. Both roles demand Epic certifications and healthcare IT experience, but their scope and work hours differ.

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On Call Epic Analyst jobs near you
Epic Beacon Analyst

Epic Beacon Analyst

Tower Health

Wyomissing, PA • On-site

Full-time

Posted 5 days ago

Tower Health rating

7.0

Company rating: 7.0 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

404th of 877 rated healthcare providers

Job description

Job Summary
Are you an Epic Beacon Analyst?
Bring your Beacon build experience to Tower Health and play a key part in implementing, developing, and maintaining the Epic system along with third-party systems.
This role is primarily remote with a preference for those residing in Eastern and Central time zones.
Your contributions will include:
  • Analysis - Investigating processes to understand operations. Researching, analyzing, and understanding workflows of end users.
  • Building & Testing - Developing, testing, deploying, and evaluating appropriate interface solutions and ongoing maintenance needs for sustainable processes. Appropriately configuring systems to improve processes, add efficiencies, and promote patient safety.
  • Troubleshooting - Resolving integration/mapping issues. Methodically approaching problems or processes to troubleshoot and resolve. Developing application and integrated test scripts. Participating in thoroughly testing builds. Providing on-call support based on upon application needs.
  • Independently Interacting - Establishing credibility at all levels and build partnerships with customers and colleagues. Working closely with Senior Analysts and technical IT staff to implement, upgrade and support software systems. Comfortably presenting information to colleagues and end users and tailoring communication to the audience. Communicating, collaborating, and sharing knowledge with team.
  • Developing Knowledge/Skills - Obtaining an in-depth knowledge of the Epic platform for the supported application and a general knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise.

#READ
#LI-AH1
#LI
Qualifications
  • Epic Beacon certification is required. Additional certification in Willow is preferred.
  • Epic analyst Beacon build experience is required.
  • Excellent communication skills and customer-service oriented. Collaboration with IT staff and end users is key for this position.
  • A basic understanding of the Windows environment and an eagerness to learn, support, and tenaciously troubleshoot supporting technologies.
  • Bachelor's degree is preferred. Combination of relevant education and experience may be considered in lieu of degree.
  • Proven critical thinking skills, follow through, and attention to detail.

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Overview
Discover why our hospital is a great place to work-take a virtual tour of our facility here: Reading Hospital Virtual Tour

What Tower Health employees say

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