ZipRecruiter

Log In

1

On Call Epic Analyst Jobs (NOW HIRING)

Imh

... in Epic (experience should be recent, within the last 18 months). * The staff Analyst is ... on-call and command center responsibilities, if applicable Assists in developing and maintaining ...

The University of Miami

Epic Senior Analyst, HIM

Miami, FL · On-site +1

$84K - $111K/yr

Participates in on-call rotations and support and attend and participates in, applicable committees ... The Epic Analyst 3 - HIM, overseas and leads the Associate Epic Analysts and Epic Analysts on the ...

University of Miami

Epic Senior Analyst, HIM

Miami, FL · Remote

Participatesin on-call rotations and support andattendandparticipatesin,applicable committees ... The Epic Analyst 3 - HIM, overseas and leads the Associate Epic Analysts and Epic Analysts on the ...

NYULMC

AP Beaker Epic Analyst II

New York, NY · On-site

The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection ... Troubleshoot problems and address questions from users, and provide on-call support on a rotating ...

NYU Langone Health

AP Beaker Epic Analyst II

Manhattan, NY · On-site

$81K - $119K/yr

The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection ... Troubleshoot problems and address questions from users, and provide on-call support on a rotating ...

previous pagenext page

Showing results 21-40

All JobsOn Call Epic Analyst Jobs

On Call Epic Analyst information

See salary details

$20

$56

$88

How much do on call epic analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for on call epic analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the main challenges faced by on call Epic analysts during after-hours support, and how can they prepare for them?

On Call Epic Analysts often encounter urgent issues outside of regular business hours, such as system outages or critical workflow problems that impact patient care. The main challenges include quickly diagnosing issues with limited information, collaborating remotely with clinical staff, and prioritizing multiple simultaneous requests. To prepare, analysts should ensure they have remote access set up, stay updated on recent system changes, and maintain clear communication channels with both IT and clinical teams. Proactive knowledge of hospital workflows and maintaining comprehensive documentation can also help streamline after-hours troubleshooting.

What is an on call Epic analyst?

On Call Epic Analysts are IT professionals who provide support for Epic, a widely used electronic health record (EHR) system, outside of regular business hours. Their main responsibilities include troubleshooting urgent issues, resolving system errors, and assisting clinical and administrative staff with Epic-related problems during nights, weekends, or holidays. They play a critical role in ensuring the EHR system remains functional and accessible at all times, minimizing disruptions to patient care. On Call Epic Analysts typically have specialized training in Epic modules and work closely with technical and clinical teams to maintain system stability.

What are the key skills and qualifications needed to thrive as an on call Epic analyst?

To thrive as an On Call Epic Analyst, you need strong analytical skills, detailed knowledge of healthcare workflows, and experience with Epic systems, typically supported by a relevant degree and Epic certification. Familiarity with Epic modules, healthcare IT standards, SQL, and ticketing or incident management systems is essential. Excellent problem-solving, communication, and customer service skills help you effectively address urgent issues and collaborate with clinical staff. These skills ensure timely resolution of system problems, maintain EHR reliability, and support high-quality patient care.

How to get hired as an On Call Epic Analyst?

To get hired as an On Call Epic Analyst, candidates typically need a strong understanding of Epic electronic health record systems, relevant certifications such as Epic certifications, and experience in healthcare IT or clinical workflows. Employers often seek candidates with technical skills, problem-solving abilities, and flexibility to work on an on-call basis, including after-hours and weekends.

Are On Call Epic analysts in demand?

On Call Epic analysts are in high demand due to the widespread adoption of Epic electronic health record systems in healthcare organizations. Their skills in system support, troubleshooting, and optimization are sought after, especially in hospitals and health systems that require 24/7 coverage and technical expertise with Epic tools and certifications.

Can On Call Epic analysts work remotely?

On Call Epic analysts can sometimes work remotely, depending on the employer's policies and the specific role requirements. Many organizations offer remote or hybrid options, especially if the analyst is proficient with Epic systems, remote access tools, and has the necessary certifications. However, some positions may require on-site presence for system access or collaboration.

What is the difference between On Call Epic Analyst vs Epic Support Specialist?

AspectOn Call Epic AnalystEpic Support Specialist
CredentialsEpic certifications, healthcare IT experienceEpic certifications, healthcare IT experience
Work EnvironmentHospital IT departments, on-call supportHospital IT departments, support roles
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare providers using Epic
Search & Comparison IntentUnderstanding roles, responsibilities, and differencesUnderstanding support roles, troubleshooting, and responsibilities

Both On Call Epic Analysts and Epic Support Specialists work within healthcare IT environments supporting Epic systems. The main difference lies in their roles: On Call Epic Analysts typically handle urgent, on-demand issues and require availability outside regular hours, while Epic Support Specialists focus on ongoing support, troubleshooting, and system maintenance during regular hours. Both roles demand Epic certifications and healthcare IT experience, but their scope and work hours differ.

More about On Call Epic Analyst jobs
What cities are hiring for On Call Epic Analyst jobs? Cities with the most On Call Epic Analyst job openings:
What are the most commonly searched types of Epic Analyst jobs? The most popular types of Epic Analyst jobs are:
What states have the most On Call Epic Analyst jobs? States with the most job openings for On Call Epic Analyst jobs include:
What job categories do people searching On Call Epic Analyst jobs look for? The top searched job categories for On Call Epic Analyst jobs are:
On Call Epic Analyst jobs near you
Infographic showing various On Call Epic Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

Epic Analyst II

Indiana University Health

Indianapolis, IN • On-site

Full-time

Re-posted 28 days ago

Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 463 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers

Job description


Plays a key role in the development, support, and rollout of the Epic Electronic Health Record (EHR) system. Responsible for helping optimize workflow processes by configuring and customizing Epic applications that meet the specific needs of the organization. Collaborates with clinical and operational teams to support the implementation and ongoing use of Epic across the health system, ensuring alignment with organizational goals. Participates in all phases of the system development life cycle, including gathering requirements, developing use cases, and evaluating software solutions. Brings relevant topics to discussions/meetings. Speaks to system settings and tasks. Develops, configures, and modifies moderately complex information systems to support clinical and operational needs. Creates and maintains documentation of business requirements, workflows (current and future state), and system configurations. Designs, codes/configures, tests, and maintains application programs. Coordinates all testing phases of Epic applications during implementations, upgrades, and optimizations. Supports existing application functionality and expand support to additional areas as needed. Develops strong working relationships with end users, business partners, and Epic project teams to ensure optimal system usage. Utilizes Epic best practices to ensure system build meets organizational standards and workflows. Provides hands-on training and support to end users. Serves as a key onsite Epic resource during system implementations and ongoing support activities. Lead and facilitate team activities related to IT and clinical/business systems. Provides second-level support for incidents and requests related to the Epic application. Serves as project lead for Epic software releases and new application implementations. Participates in on-call support as needed for system troubleshooting and issue resolution. Leads and monitors application testing and validation during system upgrades or new module implementations. Provides input into policies, procedures, training materials, and best practices related to Epic usage and system optimization. Collaborates with facility core team members to deliver hands-on training as needed. Builds and maintains strong relationships with end users and facility leadership (physicians, nurses, revenue cycle, health information management, etc.).
  • Bachelor's Degree or equivalent years of experience is required.
  • 3-5 years of relevant IIS, clinical experience, or an equivalent combination of education and experience.
  • Epic Certification: Certification in one or more Epic modules (e.g., EpicCare Ambulatory, Willow, Orders) is highly desirable. For internal candidates, obtaining the necessary Epic certification(s) will be an essential part of the onboarding and transition process, with full support provided to ensure successful completion.
  • For IIS candidates: Experience in systems integration, data management, healthcare IT, and workflow automation. Knowledge of system architecture, database design, and project management in a healthcare setting is essential. IIS experience should include working with electronic health record (EHR) systems, system optimization, troubleshooting technical issues, and ensuring seamless interoperability across platforms. The ability to analyze and configure complex systems to meet user needs is critical.
  • For Clinical candidates: Hands-on clinical experience (e.g., nursing, pharmacy, or allied health professions) with a deep understanding of clinical workflows and patient care processes. Candidates should have experience in utilizing EHR systems within a clinical setting and an understanding of documentation, compliance, and patient safety protocols. Clinical candidates should demonstrate the ability to bridge the gap between technical solutions and real-world clinical applications, ensuring that technology supports and enhances patient care.
  • For both IIS and Clinical candidates: Strong problem-solving skills, the ability to translate user needs into system functionality, and a collaborative mindset to work across interdisciplinary teams. Experience with process mapping, workflow redesign, and data analysis are also valuable. Both backgrounds should reflect an understanding of how to support clinical or operational improvements through technology.
  • Operational Experience in Healthcare Settings: Proven experience in healthcare operations, including a solid understanding of the day-to-day functions of clinical, administrative, or IT departments. Candidates should demonstrate experience working in environments where technology and operations intersect, whether through managing clinical workflows, optimizing system usage, or supporting operational efficiencies. The ability to use operational insights to inform system design and workflow optimization will be critical to ensuring the success of the Epic implementation.
  • Collaborative and Independent Work Abilities: Capable of working autonomously to solve problems, while also being an active contributor in cross-functional teams involving clinical staff, IT professionals, and business leaders. Able to lead discussions, build consensus, and foster teamwork in interdisciplinary settings.
  • Problem-Solving and Solution Translation: Skilled at diagnosing and resolving complex technical and workflow-related issues. Adept at interpreting clinical or business needs and translating them into efficient and practical system solutions that support healthcare delivery and operational goals.
  • Comprehensive Understanding of Healthcare Business Processes and Technology: Deep understanding of healthcare operations, with the ability to connect healthcare business needs with technology. Whether from a clinical or IIS background, demonstrates knowledge of healthcare workflows, including patient care processes, regulatory compliance, and data integrity, to optimize system performance.
  • Knowledge of Healthcare IT Solutions and Interfacing: For IIS candidates, proficiency with IT solutions, data integration, and interfacing between systems. For clinical candidates, familiarity with EHR systems and technology used in care delivery, with an emphasis on improving the user experience and patient outcomes. Experience in both areas enhances the ability to bridge gaps between clinical practice and system functionality.

What Indiana University Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply