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On Call Epic Analyst Jobs (NOW HIRING)

Computer Task Group, Inc

Epic HB Analyst

San Mateo, CA

$75 - $85/hr

Overview CTG is seeking a certified Epic Hospital Billing (HB) Build Analyst with 3+ years of hands ... Support go-live and post-go-live stabilization efforts, including on-call support as needed

Computer Task Group, Inc

Epic HB Analyst

San Mateo, CA · On-site

$75 - $85/hr

Overview CTG is seeking a certified Epic Hospital Billing (HB) Build Analyst with 3+ years of hands ... Support go-live and post-go-live stabilization efforts, including on-call support as needed

Computer Task Group, Inc

Epic PB Analyst

San Mateo, CA · On-site

$75 - $80/hr

Overview CTG is seeking a certified Epic Professional Billing (PB) Build Analyst with 3+ years of ... Support go-live activities and post-go-live stabilization, including on-call support as needed

Computer Task Group, Inc

Epic PB Analyst

San Mateo, CA

$75 - $80/hr

Overview CTG is seeking a certified Epic Professional Billing (PB) Build Analyst with 3+ years of ... Support go-live activities and post-go-live stabilization, including on-call support as needed

Cardamom Health

Epic PB Claims Analyst

As an Epic Senior PB Claims Analyst, you will assume a support role in implementing and maintaining ... Ability to take on-call rotations outside of core business hours, including nights and weekends, if ...

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$96K - $139K/yr

The Epic MyChart Analyst provides an intermediate level of operational and application build ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...

TEKsystems

Epic Beacon Analyst

Boston, MA · Remote

$70 - $100/hr

Participate in on-call or after-hours support as needed Required Qualifications * Epic Beacon ... Ability to analyze complex workflows and translate them into technical solutions * Excellent ...

Vytwo

Epic Healthy Planet Analyst II

Prosper, TX · Remote

Epic Health Planet Analyst Work Type: Remote Must Have: 5+ years Epic application experience Active ... Provide support of application incidents reported through the help desk, including 24/7 on call ...

Cardamom Health

Epic PB Analyst, Part-time

About the role Looking for a strong Epic PB Analyst to support a part-time engagement (20 hrs/week) ... Ability to take on-call rotations outside of core business hours, including nights and weekends, if ...

University of Miami

Epic Sr. Analyst

Miami, FL

The Epic Sr. Analyst initiates the implementation, builds, and modifies complex applications, and ... Participatesin on-call rotations and support andattendandparticipatesin,applicable committees.

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All JobsOn Call Epic Analyst Jobs

On Call Epic Analyst information

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How much do on call epic analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for on call epic analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the main challenges faced by On Call Epic Analysts during after-hours support, and how can they prepare for them?

On Call Epic Analysts often encounter urgent issues outside of regular business hours, such as system outages or critical workflow problems that impact patient care. The main challenges include quickly diagnosing issues with limited information, collaborating remotely with clinical staff, and prioritizing multiple simultaneous requests. To prepare, analysts should ensure they have remote access set up, stay updated on recent system changes, and maintain clear communication channels with both IT and clinical teams. Proactive knowledge of hospital workflows and maintaining comprehensive documentation can also help streamline after-hours troubleshooting.

What are On Call Epic Analysts?

On Call Epic Analysts are IT professionals who provide support for Epic, a widely used electronic health record (EHR) system, outside of regular business hours. Their main responsibilities include troubleshooting urgent issues, resolving system errors, and assisting clinical and administrative staff with Epic-related problems during nights, weekends, or holidays. They play a critical role in ensuring the EHR system remains functional and accessible at all times, minimizing disruptions to patient care. On Call Epic Analysts typically have specialized training in Epic modules and work closely with technical and clinical teams to maintain system stability.

What are the key skills and qualifications needed to thrive as an On Call Epic Analyst, and why are they important?

To thrive as an On Call Epic Analyst, you need strong analytical skills, detailed knowledge of healthcare workflows, and experience with Epic systems, typically supported by a relevant degree and Epic certification. Familiarity with Epic modules, healthcare IT standards, SQL, and ticketing or incident management systems is essential. Excellent problem-solving, communication, and customer service skills help you effectively address urgent issues and collaborate with clinical staff. These skills ensure timely resolution of system problems, maintain EHR reliability, and support high-quality patient care.

What is the difference between On Call Epic Analyst vs Epic Support Specialist?

AspectOn Call Epic AnalystEpic Support Specialist
CredentialsEpic certifications, healthcare IT experienceEpic certifications, healthcare IT experience
Work EnvironmentHospital IT departments, on-call supportHospital IT departments, support roles
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare providers using Epic
Search & Comparison IntentUnderstanding roles, responsibilities, and differencesUnderstanding support roles, troubleshooting, and responsibilities

Both On Call Epic Analysts and Epic Support Specialists work within healthcare IT environments supporting Epic systems. The main difference lies in their roles: On Call Epic Analysts typically handle urgent, on-demand issues and require availability outside regular hours, while Epic Support Specialists focus on ongoing support, troubleshooting, and system maintenance during regular hours. Both roles demand Epic certifications and healthcare IT experience, but their scope and work hours differ.

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On Call Epic Analyst jobs near you
Epic HB Analyst

Epic HB Analyst

Computer Task Group, Inc

San Mateo, CA

$75 - $85/hr

Full-time

Posted 14 days ago

Job description

Overview

CTG is seeking a certified Epic Hospital Billing (HB) Build Analyst with 3+ years of hands-on build experience to support the design, configuration, and optimization of Epic HB applications. This individual will play a key role in supporting revenue cycle operations, ensuring accurate billing, reimbursement, and compliance across hospital billing workflows.

The ideal candidate will have strong knowledge of hospital revenue cycle processes and the ability to translate operational needs into scalable and effective Epic solutions.

Key Responsibilities
  • Design, build, configure, and maintain Epic HB application components in alignment with organizational and regulatory requirements
  • Collaborate with revenue cycle stakeholders to gather requirements and translate them into system build and workflow improvements
  • Support hospital billing processes, including charge capture, claims creation, reimbursement workflows, and denial management
  • Participate in system implementations, upgrades, and optimization initiatives
  • Perform unit testing, integrated testing, and user acceptance testing (UAT) to ensure system reliability and accuracy
  • Troubleshoot complex system and billing issues, performing root cause analysis and implementing sustainable solutions
  • Maintain comprehensive documentation of system build, workflows, and change management activities
  • Support go-live and post-go-live stabilization efforts, including on-call support as needed
  • Ensure compliance with payer requirements, regulatory standards, and Epic best practices
  • Collaborate with cross-functional teams (PB, Charge Router, HIM, interfaces, reporting) to ensure seamless revenue cycle integration
Required Qualifications
  • Epic Hospital Billing (HB) Certification (required)
  • 3+ years of Epic HB build experience, including hands-on configuration and support
  • Strong understanding of hospital revenue cycle operations, including billing, reimbursement, and denial management
  • Experience with system upgrades, enhancements, and full testing cycles
  • Proven ability to troubleshoot complex billing and system issues
  • Strong communication and stakeholder engagement skills across both technical and operational teams

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $75.00 to $85.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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