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On Call Coordinator Jobs (NOW HIRING)

Erickson

On-Call Home Support Scheduler

Peabody, MA · On-site

$19/hr

Brooksby Village by Erickson Senior Living Join our team as On-Call Coordinator in Home Support who provides after-hours scheduling and staffing for all private duty home care services. What we offer

Clean Harbors

Field Service Coordinator

Baton Rouge, LA · On-site

$35K - $99K/yr

... the on-call coordinator on an as needed basis; • Responds immediately when on-call or secures proper coverage and communicates replacement name to supervisor/manager; • Responsible for the ...

Clean Harbors

Field Service Coordinator

Salt Lake City, UT · On-site

$35K - $99K/yr

... the on-call coordinator on an as needed basis; • Responds immediately when on-call or secures proper coverage and communicates replacement name to supervisor/manager; • Responsible for the ...

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How much do on call coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for on call coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What does an On Call Coordinator do?

An On Call Coordinator is responsible for managing after-hours scheduling, handling urgent client or employee concerns, and ensuring smooth communication between staff and management. They coordinate shift coverage, respond to emergency calls, and address any immediate business needs. This role is common in industries like healthcare, home care, and customer service, where 24/7 support is required. Strong organizational and problem-solving skills are essential for success in this position.

What does a typical shift or day look like for an On Call Coordinator?

A typical shift for an On Call Coordinator involves responding promptly to scheduling requests or emergencies, monitoring open shifts, and ensuring critical staffing coverage by communicating with employees and supervisors. You may coordinate last-minute changes, handle urgent client or staff concerns, and document all adjustments in scheduling systems. The role often requires multitasking, prioritizing competing demands, and maintaining accurate records after hours or on weekends. It's a dynamic position that relies on quick thinking and strong people skills to keep operations running smoothly outside of standard office hours.

What are the key skills and qualifications needed to thrive in the On Call Coordinator position, and why are they important?

To thrive as an On Call Coordinator, you need excellent organizational skills, attention to detail, and typically a background in scheduling or administrative support. Familiarity with scheduling software, customer relationship management (CRM) systems, and sometimes HIPAA compliance (in healthcare settings) is advantageous. Outstanding communication, problem-solving abilities, and the capacity to stay calm under pressure help set top candidates apart. These skills ensure effective coordination of staff coverage, prompt response to urgent needs, and smooth operations during non-standard hours.

What is the role of an On Call Coordinator?

An On Call Coordinator is responsible for managing and scheduling staff to be available outside regular working hours to handle urgent issues or emergencies. They coordinate communication between teams, ensure coverage, and may use scheduling tools or communication systems to respond promptly to on-call needs.
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On Call Coordinator jobs near you
Infographic showing various On Call Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

On-Call Home Support Scheduler

Erickson

Peabody, MA • On-site

$19/hr

Part-time

Retirement

Re-posted 4 days ago

Job description

Location:

Brooksby Village by Erickson Senior Living

Join our team as On-Call Coordinator in Home Support who provides after-hours scheduling and staffing for all private duty home care services.

What we offer

  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
  • Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
  • Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
  • Compensation: $19 an hour for "engaged" time plus a stipend for scheduled time

How you will make an impact

  • Answering after-hours phone calls in a timely and courteous manner.
  • Handling all inquiries /referrals promptly to determine the urgency of follow-up needed.
  • Overseeing all after-hours resident schedules for private duty services to ensure they match the indicated plan of care.
  • Triaging residents, families, referral sources, and employee questions and issues as appropriate.
  • Maximizing schedules and reducing the amount of open shifts while minimizing overtime and scheduling inefficiencies.

What you will need

  • Experience in home care, healthcare, or an environment serving the senior population.
  • Scheduling services experience preferred.
  • Strong customer service focus and critical thinking skills, including the ability to problem-solve.
  • Organizational skills and attention to detail.

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Brooksby Village is a beautiful 90-acre continuing care retirement community located in Peabody, Massachusetts, just minutes from Boston. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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