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On Call Coordinator Jobs (NOW HIRING)

Home Instead

On-Call Weekend Coordinator

Bozeman, MT · On-site

$18.25 - $24/hr

Join our team as our On-Call Weekend Coordinator! Want more information? Home Instead ® is looking for a reliable, steady, multi-tasker to join us in our mission to enhance the lives of aging adults ...

Home Instead

On Call Caregiver/ Coordinator

Sherman, TX · On-site

$150/hr

As a Home Instead On-Call Coordinator, you will live the values of Building Trust, Taking the Lead, and Sharing Your Heart while providing exceptional after-hour care and support to our Seniors and ...

Right at Home

On Call Home Care Scheduler

Mountain Brook, AL · On-site

$16 - $20/hr

The On-Call Coordinator manages and coordinates in-home care services during assigned on-call rotations, primarily on early mornings, weeknights, weekends and major holidays. This role ensures ...

Legacy Medical Academy

Care Coordinator

Carmel, IN · On-site

$19 - $25.75/hr

Review on next business day with On Call Coordinator and review notes of previous days(s ... Oversight and Quality Control: * Make regular oversight visits to assess clients and monitor the ...

Senior1Care

Care Coordinator

Carmel, IN · On-site

$18.25 - $24.75/hr

Review on next business day with On Call Coordinator and review notes of previous days(s ... Oversight and Quality Control: * Make regular oversight visits to assess clients and monitor the ...

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How much do on call coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for on call coordinator in the United States is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What does an On Call Coordinator do?

An On Call Coordinator is responsible for managing after-hours scheduling, handling urgent client or employee concerns, and ensuring smooth communication between staff and management. They coordinate shift coverage, respond to emergency calls, and address any immediate business needs. This role is common in industries like healthcare, home care, and customer service, where 24/7 support is required. Strong organizational and problem-solving skills are essential for success in this position.

What does a typical shift or day look like for an On Call Coordinator?

A typical shift for an On Call Coordinator involves responding promptly to scheduling requests or emergencies, monitoring open shifts, and ensuring critical staffing coverage by communicating with employees and supervisors. You may coordinate last-minute changes, handle urgent client or staff concerns, and document all adjustments in scheduling systems. The role often requires multitasking, prioritizing competing demands, and maintaining accurate records after hours or on weekends. It's a dynamic position that relies on quick thinking and strong people skills to keep operations running smoothly outside of standard office hours.

What are the key skills and qualifications needed to thrive in the On Call Coordinator position, and why are they important?

To thrive as an On Call Coordinator, you need excellent organizational skills, attention to detail, and typically a background in scheduling or administrative support. Familiarity with scheduling software, customer relationship management (CRM) systems, and sometimes HIPAA compliance (in healthcare settings) is advantageous. Outstanding communication, problem-solving abilities, and the capacity to stay calm under pressure help set top candidates apart. These skills ensure effective coordination of staff coverage, prompt response to urgent needs, and smooth operations during non-standard hours.

What is the role of an On Call Coordinator?

An On Call Coordinator is responsible for managing and scheduling staff to be available outside regular working hours to handle urgent issues or emergencies. They coordinate communication between teams, ensure coverage, and may use scheduling tools or communication systems to respond promptly to on-call needs.
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On Call Coordinator jobs near you
Infographic showing various On Call Coordinator job openings in the United States as of September 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Overnight On-Call coordinator - North Region

White Plains, NY • On-site

Always Compassionate Home Care
Health Care and Social Assistance • 11 - 50 employees
Learn more about Always Compassionate Home Careexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
POSITION SUMMARY:
We are seeking a Part-Time Overnight On-Call Coordinator - North Region to join our coordination team. This position is responsible for providing overnight staffing and operational support to ensure appropriate caregiver coverage and continuity of care for our clients.
The Overnight On-Call Coordinator will serve as a primary point of contact during overnight hours, responding to caregiver callouts, staffing changes, client and caregiver concerns, and other urgent matters that arise during the scheduled shift. The coordinator is expected to remain actively engaged and available throughout the entire scheduled shift and respond promptly to calls, messages, and staffing needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide overnight on-call staffing support for the North Region.
  • Monitor and respond to caregiver callouts, late arrivals, schedule changes, and coverage needs.
  • Identify and secure appropriate replacement staff to maintain continuity of patient care.
  • Communicate with caregivers, clients, families, and internal staff regarding overnight staffing needs and changes.
  • Manage and prioritize multiple staffing issues simultaneously in a fast-paced overnight environment.
  • Maintain accurate documentation of callouts, coverage efforts, client concerns, incidents, and schedule changes.
  • Escalate urgent client, caregiver, staffing, or operational concerns to the appropriate supervisor.
  • Monitor scheduled cases and proactively address potential coverage issues.
  • Follow established company procedures for emergency situations, staffing escalations, and after-hours communication.
  • Ensure all overnight staffing changes and relevant information are accurately communicated to the daytime coordination team for follow-up.
  • Complete required documentation and system updates related to overnight staffing activity.
  • Maintain professional and timely communication with caregivers, clients, families, and internal departments.
  • Remain actively engaged and available throughout all scheduled overnight hours, rather than simply being available on a passive or standby basis.
  • Respond promptly to incoming calls, messages, callouts, and staffing needs throughout the scheduled shift.
  • Efficiently manage time, prioritize urgent matters, and make sound decisions independently during overnight hours.
  • Perform other duties as assigned.
QUALIFICATIONS/EDUCATION:
  • Minimum of two (2) years of experience in a home care or healthcare setting, preferably in staffing, scheduling, or coordination.
  • Familiarity with NYS DOH Home Care operations are preferred.
  • Strong organizational, time-management, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and make effective decisions in urgent situations.
  • Strong attention to detail and follow-through.
  • Ability to work independently with limited direct supervision during overnight hours.
  • Ability to effectively manage multiple calls, staffing needs, and competing priorities.
  • Customer service-focused approach.
  • Reliable attendance and ability to consistently work the assigned overnight schedule.
  • Comfortable using computer systems, scheduling platforms, email, and other communication tools.
SCHEDULE:
Part-Time Overnight Schedule
  • Monday: 10:00 PM - 6:00 AM
  • Tuesday: 10:00 PM - 6:00 AM
  • Wednesday: 10:00 PM - 6:00 AM
  • Every Other Thursday: 10:00 PM - 6:00 AM
The position is scheduled for 24 hours during weeks without a Thursday shift and 32 hours during weeks with a Thursday shift.
This is an overnight on-call position. The employee is expected to remain actively engaged, responsive, and available throughout the entire scheduled shift to address staffing needs, caregiver callouts, client concerns, and other after-hours matters. The position is not intended to be a passive or inactive on-call arrangement.
BENEFITS:
Benefits may vary based on part-time eligibility and applicable company policies.
Available benefits may include:
  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Aflac
  • Disability Insurance
  • Life Insurance
  • Paid Time Off (PTO)

Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.
CORPWKD
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