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Omni Plus Jobs (NOW HIRING)

Senior Business Analyst

Charlotte, NC

$90K - $116K/yr

  • Retirement

Mine for data in OMNI Plus platform, to support testing - developer and QA testing * Write Requirements in features and user-story formats, for Agile projects Qualifications Targeted Skills ...

Omni is Engine's hotel booking infrastructure product, built for external companies that want to ... plus. * Familiarity with dbt or experience working closely with analytics engineering teams to ...

Inventory Planner (Omni)

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... feet plus another 1.2M square feet of standalone final-mile furniture hubs. * Small package e ... Analyze Omni sales, inventory availability, fulfillment trends, backorder opportunities ...

Manager, Omni-Channel Applications

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role The Manager - Omni-Channel Applications provides strategic and hands-on technical ... Support for your individual development plus opportunities for career mobility within our family of ...

Manager, Omni-Channel Applications

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role The Manager - Omni-Channel Applications provides strategic and hands-on technical ... Support for your individual development plus opportunities for career mobility within our family of ...

Travel, booking, or multimodal supply background is a strong plus. * Judgment: You have conviction ... Omni is already carrying real partners - you're maturing it without breaking what got them here.

Senior Customer Success Manager I, Omni Commerce

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amazon and other Omni retailer experience are a strong plus. * Proven ability to manage complex commerce operations across multiple retailers in parallel, understanding how decisions made in one ...

Principal Recruiter

San Francisco, CA · On-site

$180 - $220/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About Omni Omni is the AI analytics platform that turns company data into a trusted source of truth ... Mentoring or leadership experience is a plus. This role has a path to team lead. Location This role ...

Customer Service Representative

Louisville, KY

$14.75 - $20/hr

  • Retirement

Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...

Fluency working directly with data, including navigating a modern BI stack (for example Snowflake, dbt, and Looker or Omni), plus comfort with CRM data such as Salesforce. * Expert proficiency in ...

Customer Service Representative

El Paso, TX · On-site

$12.75 - $17.50/hr

  • Retirement

Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...

Guest Services Concierge

Hilton Head Island, SC · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Omni Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the ... Strong knowledge of Hilton Head Island attractions, dining, and activities is a plus * Excellent ...

Front Desk Agent

Hilton Head Island, SC · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Omni Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the ... Basic computer proficiency; hotel property management system experience is a plus. * Flexible ...

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Omni Plus information

See salary details

$30.5K

$55.1K

$82.5K

How much do omni plus jobs pay per year?

As of Aug 19, 2026, the average yearly pay for omni plus in the United States is $55,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an Omni Plus?

An Omni Plus job typically involves working in a retail or customer service environment, focusing on both in-store and online order fulfillment. Responsibilities may include picking, packing, and shipping orders, assisting customers with online purchases, and ensuring a seamless shopping experience across multiple sales channels. This role requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced setting.

What are the typical day-to-day responsibilities of an Omni Plus customer service representative?

As an Omni Plus customer service representative, you will handle customer inquiries across various channels such as phone, email, live chat, and social media. Your daily tasks often include resolving issues, processing orders, answering questions, and updating customer records in the company’s systems. You may work both independently and as part of a collaborative team to ensure prompt and effective customer support. This role requires adaptability and strong organizational skills, as you will frequently switch between different communication platforms and customer concerns throughout your shift.

What are the key skills and qualifications needed to thrive in the Omni Plus position, and why are they important?

To thrive as an Omni Plus customer service representative, you need excellent communication skills, multitasking abilities, and prior experience in customer support or contact centers. Familiarity with CRM platforms, live chat software, and ticketing systems is commonly required. Strong problem-solving skills, a positive attitude, and the ability to handle high-pressure situations make candidates stand out. These skills are essential for delivering efficient, high-quality service across multiple customer support channels in a dynamic environment.

More about Omni Plus jobs

What are the most commonly searched types of Omni Plus jobs?

The most popular types of Omni Plus jobs are:

What states have the most Omni Plus jobs?

States with the most job openings for Omni Plus jobs include:

Infographic showing various Omni Plus job openings in the United States as of August 2026, with employment types broken down into 5% Internship, 70% Full Time, 10% Part Time, 5% Temporary, 5% Contract, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $55,084 per year, or $26.5 per hour.

$90K - $116K/yr

Full-time

Retirement

Re-posted 24 days ago


Job description

Company Description

Fortune 100 financial services organization that is the leading retirement provider for people who work in the academic, research, medical and cultural fields.

Job Description

Expected Responsibilities: 

  • Write Requirements documents, Functional Requirements documents
  • Actively participate in software design/grooming sessions
  • Lead/partner quality assurance efforts - system, integration and user acceptance testing - to ensure that business requirements are achieved successfully
  • Review test cases/test plans
  • Mine for data in OMNI Plus platform, to support testing - developer and QA testing
  • Write Requirements in features and user-story formats, for Agile projects 
Qualifications

Targeted Skills & Competencies: 

  • Excellent knowledge of retirement industry: Defined-Contributions/Defined-Benefits, 401 (k), 403 (b), Annuities, Plan set up, Trade Confirmations/10b-10
  • Excellent working knowledge of OMNI Plus for record-keeping practices
  • Working knowledge of regulatory/compliance requirements for annuities/retirement business
  • Excellent experience writing Requirements documents and/or Functional Requirements
  • Strong requirements management skills - including eliciting, gathering, organizing and documenting requirements
  • Ability to diagram and analyze complex business processes involving multiple teams
  • Excellent working knowledge of SDLC practices
  • Strong analytical and problem-solving skills
  • Strong data analysis, and process analysis skills
  • Basic project management skills - running meetings, preparing agendas, providing meeting minutes, tracking progress, etc.
  • Excellent communication skills -both written & verbal
  • Excellent partnership skills and ability to develop effective working relationships with various people in business, operations and IT development teams
  • Must be detail oriented
  • Working knowledge of Agile/Scrum methodologies
  • Ability to multi-task effectively across several projects and assignments

Suggested Experience & Qualifications: 

  • 7-10 years of relevant industry experience
  • 4-6 years of experience with OMNI products, specifically OMNI Plus
  • Exposure to databases/logical data organization a big plus
  • Exposure to Rational Team Concert/Requirements Composer, JIRA, Caliber etc. a big plus
  • Exposure to Agile/Scrum methodology a big plus
  • Exposure and ability to read OMNI Script a big plus
Additional Information

All information will be kept confidential.

Neil Cervantes

National Talent Advisor | TrueBridge Resources, A North Highland Company

(980) 244 3270