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Omni Plus Jobs (NOW HIRING)

ADP

Customer Service Representative

Louisville, KY · On-site

$14.75 - $20/hr

Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and ...

Omni Hotels

Class 2 Engineer

Atlanta, GA · On-site

$79K - $105K/yr

Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four ... a plus. * Previous experience with response to emergency situations is required. * Good ...

Omni Hotels

Class 2 Engineer

Charlotte, NC

Omni Charlotte Hotel The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of ... a plus. * Previous experience with response to emergency situations is required. * Good ...

Omni Hotels

Front Desk Agent

Hilton Head Island, SC

$9 - $18/hr

Omni Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the ... Bilingual skills are a plus Work Environment * Fast-paced luxury resort setting * High guest ...

Omni Hotels

Loss Prevention Manager

Frisco, TX

$48K - $66K/yr

Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with ... With four shimmering pools-including an adults-only rooftop infinity pool-plus the serene Mokara ...

Omni Hotels & Resorts

Painter (Part Time)

Frisco, TX · On-site

$17 - $23.50/hr

Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with ... With four shimmering pools-including an adults-only rooftop infinity pool-plus the serene Mokara ...

Omni Metalcraft

Project Manager (OM3)

Alpena, MI · On-site

... plus professional development opportunities Work Environment Primarily in-office (95%) with occasional customer site visits and travel to our Alpena, MI facility (5%). Omni is the kind of place where ...

Omni Hotels & Resorts

Engineer Class 2

Fernandina Beach, FL · On-site

$76K - $101K/yr

Omni Amelia Island Resort & Spa At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach ... a plus. * Previous experience with response to emergency situations is required. * Good ...

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Omni Plus information

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$30.5K

$55.1K

$82.5K

How much do omni plus jobs pay per year?

As of Jun 13, 2026, the average yearly pay for omni plus in the United States is $55,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of an Omni Plus customer service representative?

As an Omni Plus customer service representative, you will handle customer inquiries across various channels such as phone, email, live chat, and social media. Your daily tasks often include resolving issues, processing orders, answering questions, and updating customer records in the company’s systems. You may work both independently and as part of a collaborative team to ensure prompt and effective customer support. This role requires adaptability and strong organizational skills, as you will frequently switch between different communication platforms and customer concerns throughout your shift.

What is an Omni Plus job?

An Omni Plus job typically involves working in a retail or customer service environment, focusing on both in-store and online order fulfillment. Responsibilities may include picking, packing, and shipping orders, assisting customers with online purchases, and ensuring a seamless shopping experience across multiple sales channels. This role requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced setting.

What are the key skills and qualifications needed to thrive in the Omni Plus position, and why are they important?

To thrive as an Omni Plus customer service representative, you need excellent communication skills, multitasking abilities, and prior experience in customer support or contact centers. Familiarity with CRM platforms, live chat software, and ticketing systems is commonly required. Strong problem-solving skills, a positive attitude, and the ability to handle high-pressure situations make candidates stand out. These skills are essential for delivering efficient, high-quality service across multiple customer support channels in a dynamic environment.

More about Omni Plus jobs
What cities are hiring for Omni Plus jobs? Cities with the most Omni Plus job openings:
What are the most commonly searched types of Omni Plus jobs? The most popular types of Omni Plus jobs are:
What states have the most Omni Plus jobs? States with the most job openings for Omni Plus jobs include:
What job categories do people searching Omni Plus jobs look for? The top searched job categories for Omni Plus jobs are:
Omni Plus jobs near you
Infographic showing various Omni Plus job openings in the United States as of June 2026, with employment types broken down into 9% Full Time, 74% Part Time, 2% Temporary, and 15% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,084 per year, or $26.5 per hour.
Customer Service Representative

Customer Service Representative

ADP

Louisville, KY • On-site

$14.75 - $20/hr

Full-time

Retirement

Posted 27 days ago

Job description

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
POSITION SUMMARY:
Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Specialist is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Specialist ensures the delivery of optimal service, client satisfaction and client retention.
RESPONSIBILITIES:
  • Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center, relationship management or similar experience
  • Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to resolution appropriately. Applies strategies where approprieate to clients for plan enhancements, additional business and overall retention and discusses these benefits with the client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for client questions.
  • Proactively discuss products and services, and plan desing with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion.
  • Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs.
  • Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations.
  • Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation.
  • Proactively initiates conversations with clients related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development.

QUALIFICATIONS REQUIRED:
  • Experience up to 1 year

Preference will be given to candidates who have the following:
  • Experience in a client service environment, ADP payroll and 401(k) experience is preferred.
  • Demonstrates strong oral/written communication skills. Demonstrates strong listening skills.
  • Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify). Proficiency in using payroll and recordkeeping systems
  • Ability to learn quickly, function in a fast paced environment, and work on multiple projects simultaneously.
  • Proven relationship-building skills. Strong time-mgmt, organization and problem solving skills.
  • Demonstrates strong presentation skills. Ability to coordinate and take the lead on conference calls.
  • Ability to guage client satisfaction through scheduled survey's, client visits and day-to-day interaction.
  • Bachelor's Degree or its equivalent in education and experience.
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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