... meets the Lamps Plus Internet Department requirements at all times to maintain employment ... Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
... meets the Lamps Plus Internet Department requirements at all times to maintain employment ... Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
Sales Associate
$13.50 - $18.25/hr
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager or ...
Quick apply
Sales Associate
$13.50 - $18.25/hr
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager or ...
Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Chatsworth, CA · Remote
$14.50 - $20/hr
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times ... Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified ...
Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Chatsworth, CA · Remote
$14.50 - $20/hr
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times ... Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified ...
Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Chatsworth, CA · Remote
$14.50 - $20/hr
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times ... Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified ...
Quick apply
Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Chatsworth, CA · Remote
$14.50 - $20/hr
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times ... Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified ...
Sales Associate
Denver, CO · On-site
$14.50 - $19.50/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager or ...
Sales Associate
Denver, CO · On-site
$14.50 - $19.50/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager or ...
Sales Associate
$13.50 - $18.25/hr
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager or ...
Sales Associate
$13.50 - $18.25/hr
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager or ...
Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Los Angeles, CA · On-site +1
$15.25 - $21/hr
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times ... Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified ...
Full-Time Remote Customer Retention Specialist (TX, AZ, NV, OR, FL)
Los Angeles, CA · On-site +1
$15.25 - $21/hr
Handle customer concerns with empathy and presents Lampsplus.com in a positive light at all times ... Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified ...
Assistant Store Manager Lamps Plus, the nation's largest lighting retailer, has a company culture ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Assistant Store Manager Lamps Plus, the nation's largest lighting retailer, has a company culture ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Oceanside, CA · On-site
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Oceanside, CA · On-site
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Assistant Store Manager Lamps Plus, the nation's largest lighting retailer, has a company culture ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Quick apply
Assistant Store Manager Lamps Plus, the nation's largest lighting retailer, has a company culture ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
$14.25 - $18/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
$14.25 - $18/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
$14.75 - $16.75/hr
Description Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
$14.75 - $16.75/hr
Description Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Assistant Store Manager
Plano, TX · On-site
Description Assistant Store Manager Lamps Plus, the nation's largest lighting retailer, has a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Assistant Store Manager
Plano, TX · On-site
Description Assistant Store Manager Lamps Plus, the nation's largest lighting retailer, has a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Plano, TX · On-site
$14.50 - $16.75/hr
Description Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Plano, TX · On-site
$14.50 - $16.75/hr
Description Sales Associate II Lamps Plus, the nation's largest lighting retailer, has a company ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Oceanside, CA · On-site
$15.50 - $19.75/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Oceanside, CA · On-site
$15.50 - $19.75/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
$16 - $20.25/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
$16 - $20.25/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Henderson, NV · On-site
$14 - $17.75/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Henderson, NV · On-site
$14 - $17.75/hr
Description Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Quick apply
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Store Customer Support
Oceanside, CA · On-site
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Quick apply
Store Customer Support
Oceanside, CA · On-site
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a ... com/careers or stop by our store to apply in person. Under the supervision of the Store Manager ...
Lamps Com information
What are the key skills and qualifications needed to thrive as a Lighting Sales Associate (Lamps.com), and why are they important?
What are some common challenges faced by customer service representatives at Lamps.com, and how can applicants prepare to handle them?
What are Lamps Com jobs?
What is the difference between Lamps Com vs Lighting Technician?
| Aspect | Lamps Com | Lighting Technician |
|---|---|---|
| Credentials | Typically no formal certification required, but knowledge of lighting products helps | Often requires technical certifications or training in lighting systems |
| Work Environment | Retail stores, online platforms, customer service | Event venues, theaters, construction sites, or installation sites |
| Industry Usage | Lighting retail, e-commerce, product sales | Lighting installation, maintenance, and technical support |
| Common Search/Comparison | Yes | Yes |
While Lamps Com primarily focuses on retail and online sales of lighting products, Lighting Technicians are involved in installing and maintaining lighting systems. Both roles require knowledge of lighting, but Lighting Technicians typically need technical certifications and work in more hands-on environments. Understanding these differences helps job seekers find the right career path or employment opportunity in the lighting industry.
Job description
As a condition of employment, employees must provide and maintain High-Speed Internet connection that meets the Lamps Plus Internet Department requirements at all times to maintain employment. Employees who are unable to provide and maintain required internet service that meets our specifications may be terminated from their employment at Lamps Plus.
We are seeking a Remote Sales Consultant to work from home for our inbound call center. Under the supervision of the Sales Manager(s), the Remote Sales Consultant will answer all sales leads and interactions. The Remote Sales Consultant acts as the primary point of contact for all customer inquiries to help provide solutions to their lighting and decorative needs while turning shoppers into buyers. Our fully paid training program is conducted via webinar for approximately four to six weeks.
Job Description:
- Handles customer interactions on all lighting and home décor related questions while focusing on solving any customer inquiries on the first attempt via phone, email, or chat.
- Handles customer concerns with empathy and presents Lampsplus.com in a positive light at all times.
- Utilizes salesmanship to maximize sales opportunities and remains focused on meeting sales goals and expectations.
- Suggests products to the customer while probing for additional opportunities.
- Provides lighting and home décor solutions that are beneficial to the company and attractive to the customer.
- Demonstrates self-confidence and a desire to go the extra mile to take care of the customer from A-Z in order to create a positive customer experience every time.
- Partners with Management on escalated customer and product issues. Identifying trends on issues that may affect customer satisfaction levels and consistently communicates them to management in measurable terms including employee errors on orders, product misrepresentation, etc.
- Provides pro-active, consistent follow-up to all customer inquiries, via phone/email/chat.
- Responds and replies to every customer email the same day.
- Documents a complete summary of the customers' inquiry, actions taken, and expectations set forth on the respective order.
- Maintains standards set forth by the company QA program providing the highest quality of service while demonstrating improvements, when necessary, determined by training team and management.
- Performs other duties as assigned.
Job Requirements:
- Minimum of 1 years of customer service experience or retail background. Call center experience preferred.
- Excellent verbal and written communication skills in English. Must be able to articulate details to customers in a professional and calm manner.
- Computer literate. Able to navigate through programs and windows.
- Excellent typing and data entry skills.
- Able to multi-task. I.e. talk on the phone and type notes at the same time.
- Effective problem solver.
- Must be available to work Saturdays and Sundays. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.
Internet Connectivity Guidelines
- Must maintain a dedicated business class internet connection.
- Cable connection is required and must be high speed business class internet.
- If available, request a dynamic modem for cable.
- Speeds of at least 15 MBS down/5 MBS up are required.
- Cable modem or DSL router must be provided by carrier.
- Cable modem must be set up in bridge mode.
- DSL router firewall must be disabled.
- Wi-Fi, firewall and ALG must be disabled from the dedicated business class internet connection.
Equipment
The Lamps Plus Computer Support team will supply you with the following hardware:
- Modem
- Wyse terminal (computer)
- Monitor
- Phone and headset
- Other miscellaneous equipment
Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.
About Lamps Plus
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
Los Angeles, CA, US
Year founded
1976