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Registered Nurse II - Liberty/Springdale Primary Care

Liberty/Springdale Care
Position: Registered Nurse II
Schedule: Monday, Tuesday, and Friday, with Saturday coverage as needed (8am to Noon)
Saturday Hours: 8:00 a.m.-5:00 p.m.

Position Overview

Cincinnati Children's is seeking a compassionate and experienced Registered Nurse II to join our Liberty/Springdale Primary Care team. This position provides a unique combination of telephone triage, care coordination, patient and family communication, and direct clinical care in a pediatric primary care setting.

The RN serves as an important resource for patients and families, helping them navigate questions and concerns between visits while also providing hands-on clinical care in the office. The successful candidate will be organized, responsive, clinically skilled, and comfortable managing multiple priorities in a fast-paced outpatient environment.

Key Responsibilities

Patient and Family Communication & Care Coordination

• Provide telephone triage for patients and families, assessing symptoms and determining appropriate recommendations and level of care.
• Respond to and follow up on MyChart messages, providing timely communication and coordinating care with providers.
• Communicate patient concerns, clinical findings, and updates to providers and other members of the healthcare team.
• Coordinate prescription refill requests and communicate with providers as needed.
• Follow up on laboratory results and ensure appropriate communication and action plans are completed.
• Follow up on newborn screening results and coordinate necessary provider review and patient/family follow-up.
• Provide updates to families regarding test results, treatment plans, and provider recommendations within the scope of nursing practice.
• Assist with coordinating referrals, follow-up appointments, and other aspects of patient care.
• Identify changes in patient condition and escalate concerns to the appropriate provider.

Direct Patient Care

• Provide direct nursing care to pediatric patients in the primary care office.
• Assist providers with patient examinations, procedures, and treatments.
• Administer immunizations and other medications according to established guidelines.
• Perform phlebotomy and obtain appropriate laboratory specimens.
• Perform point-of-care testing and communicate results to the healthcare team.
• Provide and assist with breathing treatments and respiratory assessments.
• Perform straight catheterization and other appropriate nursing procedures.
• Obtain vital signs, complete nursing assessments, and document clinical findings accurately.
• Provide patient and family education related to medications, treatments, illness management, preventive care, and follow-up.
• Recognize and respond appropriately to changes in a child's condition.

Collaboration & Professional Practice

• Partner closely with physicians, advanced practice providers, nurses, medical assistants, and other members of the interdisciplinary team.
• Serve as a clinical resource for patients, families, and team members.
• Promote evidence-based pediatric nursing practice and high-quality, family-centered care.
• Maintain accurate and timely clinical documentation in the electronic medical record.
• Support patient safety, quality improvement, and efficient clinic operations.
• Demonstrate professionalism, compassion, and excellent communication in every patient and family interaction.

• Why Join Liberty/Springdale Primary Care?
• This position provides an opportunity to build meaningful relationships with children and families while supporting them throughout their healthcare journey. The RN plays a critical role in ensuring that questions are answered, results are followed up, care is coordinated, and families have access to the resources they need-both during office visits and between appointments.
• If you enjoy pediatric nursing, patient education, clinical problem-solving, and building strong relationships with families, we invite you to join the Springboro Primary Care team at Cincinnati Children's.

JOB RESPONSIBILITIES

• Compliance - Patient Services Staff -Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in Compliance efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.

• Interprofessional Practice -Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.

• Clinical inquiry & performance review to improve practice -Follows standards and guidelines; implements clinical changes and research-based practices developed by others; recognizes the need for further learning to improve patient care; recognizes routine or obvious changing patient situation (e.g., deterioration, crisis); in unusual care situations, seeks help when needed to identify patient problem. Uses self-appraisal performance review and peer review, including annual goal setting, for assurance of competence and professional development to promote safe and ethical practice using the nursing process. Demonstrates openness to coaching and mentoring from others. Facilitates learning by assisting with peer and student learning experiences. Works with department managers, nurse council and magnet representatives to identify, share, implement and evaluate safety best practices.

• Uses systems thinking -Sees the pieces or components; sees patient and family within the isolated environment of the unit; sees self as key resource to support the family through the healthcare experience through care coordination. Sustains a working understanding of regulatory requirements and accreditation standards. Supports leadership in efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Monitors and complies with safety and departmental policies and procedures. Ensures individual certifications and Safety College requirements are fulfilled in a timely basis. Is mindful of CCHMCs processes and compliance with CMS standards and freely communicates safety and compliance concerns to leadership team members.

• Patient Care - Age Specific and Culturally Inclusive -Consistently integrates age specific and culturally inclusive concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.

• Collaborates with team using shared decision making -Is receptive to the contributions of the interdisciplinary team in team meetings and discussion regarding patient issues. Participates in shared governance at the point-of-care as a member of unit-based councils or by demonstrating awareness and contributing to shared decision making (reading minutes, giving feedback and implementing council decisions).

• Clinical judgment when performing caring practices -Collects clinical data; follow algorithms, decision trees, and protocols. Matches formal knowledge with clinical events to make appropriate decisions; uses available resources as needed. Documents plan of care, care delivered, and patient and family outcomes. Focuses on the usual and customary needs of the patient and family; anticipates future needs; bases care on standards and protocols; maintains a safe physical environment; acknowledges death as a potential outcome. Consistently integrates age specific concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning. Using self-management support, develops care goals and actions through partnerships with patients and families. Facilitates patient and family learning by providing structured education based on the plan of care goals, and the needs of the patient and family; uses teach back to evaluate effectiveness.

• Exhibits advocacy, moral agency and response to inclusion -Works on behalf of patient and family; assesses personal values; aware of ethical conflicts/issues that may surface in clinical setting; makes ethical/moral decisions based on rules; represents patient when patient cannot represent self; aware of patients' rights. Assesses cultural inclusion. Recognizes the potential impact of culture on the patient/family experience and incorporates culturally inclusive concepts into patient care.

JOB QUALIFICATIONS

• Associate/Diploma prepared RNs from ACEN, CCNE or NLN CNEA accredited institution requires 2+ years of experience. If hired without a BSN or MSN, must enroll in a BSN or MSN program within 1 year of hire date/RN job date and complete program within 5 years of hire/RN job date.

• Preferred: BSN from ACEN, CCNE or NLN CNEA accredited institution or MSN are preferred.

• Current Registered Nurse (RN) license in the state of Ohio.
• 2 years nursing experience.
• Strong clinical assessment, communication, organization, and critical-thinking skills.
• Ability to independently prioritize and manage multiple patient needs in a busy outpatient environment.
• Excellent telephone triage and patient/family communication skills.
• Preferred:
• Previous pediatric primary care or ambulatory nursing experience.
• Experience with telephone triage and MyChart/patient portal communication.
• Experience with immunizations, phlebotomy, point-of-care testing, respiratory treatments, and pediatric procedures.

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding

• Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)

• One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune

• Consistently certified as great place to work

• A Leading Disability Employeras noted by theNational Organization on Disability

• Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability