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Office Receptionist Jobs in Indiana (NOW HIRING)

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Dental Receptionist

Fort Wayne, IN · On-site

$16.25 - $21.50/hr

The Dental Receptionist serves as the first point of contact for patients, ensuring a positive ... Dental office experience preferred * Knowledge of scheduling software Requirements * Excellent ...

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All JobsOffice Receptionist JobsOffice Receptionist Jobs in Indiana

Office Receptionist information

See Indiana salary details

$9

$16

$22

How much do office receptionist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for office receptionist in Indiana is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Office Receptionist vs Administrative Assistant?

AspectOffice ReceptionistAdministrative Assistant
Primary RoleGreeting visitors, answering phones, managing front deskSupporting office operations, scheduling, document management
Required SkillsCommunication, customer service, organizationOrganization, multitasking, computer skills
Work EnvironmentFront desk, reception areaOffice, various departments
Common CertificationsNone required, but customer service training helpfulAdministrative or office support certifications beneficial

While both roles support office functions, the Office Receptionist primarily handles front desk duties and guest interactions, whereas the Administrative Assistant provides broader administrative support across departments. The roles often overlap but differ in scope and responsibilities.

How to become an office receptionist?

To become an office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software like Microsoft Office and a professional appearance are also beneficial; some employers may require basic administrative training or certifications. The role often involves working during standard business hours in a professional environment.

What is an office receptionist?

Office receptionists are administrative professionals who serve as the first point of contact for visitors and callers in an organization. They greet guests, answer and direct phone calls, manage incoming and outgoing mail, and perform various clerical tasks such as scheduling appointments and maintaining records. Office receptionists play a crucial role in creating a welcoming environment and ensuring the smooth flow of communication within the office. Their responsibilities often require strong organizational, communication, and customer service skills.

What are the key skills and qualifications needed to thrive as an office receptionist, and why are they important?

To thrive as an Office Receptionist, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office Suite), multi-line phone systems, and scheduling tools is typically required. Excellent interpersonal skills, a welcoming demeanor, and effective communication set standout receptionists apart. These abilities are essential for creating a positive first impression, efficiently managing office flow, and ensuring smooth daily operations.

What does an office receptionist do?

An office receptionist acts as the first point of contact for visitors at a company’s office. As an office receptionist, your primary duties are to greet customers and direct them to where they need to go or contact the appropriate person to receive the customer or visitor. Another aspect of this job is routing phone calls to the intended recipient by using a multi-line phone system. You may also be responsible for handling paperwork like insurance information, identification, or other types of data. The position of office receptionist is often confused for an office assistant, but these jobs have different responsibilities.

What are some common challenges office receptionists face and how can they handle them effectively?

Office receptionists often manage multiple tasks simultaneously, such as greeting visitors, answering phones, and handling administrative duties. A common challenge is balancing these responsibilities during busy periods while maintaining professionalism and a positive attitude. To handle this effectively, strong organizational skills, prioritization, and clear communication are essential. Many receptionists also develop strategies like keeping checklists, leveraging scheduling software, and building rapport with team members to ensure smooth operations.

Is office receptionist a stressful job?

The office receptionist role can be stressful due to managing multiple tasks such as answering phones, greeting visitors, and handling administrative duties in a fast-paced environment. Stress levels may vary depending on workload, office culture, and organizational support, but strong communication and organizational skills can help manage the pressure.

Which office receptionists job pays the most?

The highest-paying office receptionist roles are often found in large corporations, legal firms, or medical facilities, where specialized skills or certifications can lead to higher salaries. Salaries can also vary based on location, experience, and additional responsibilities such as administrative or executive support tasks.
More about Office Receptionist jobs
What are the most commonly searched types of Office Receptionist jobs in Indiana? The most popular types of Office Receptionist jobs in Indiana are:
What are popular job titles related to Office Receptionist jobs in Indiana? For Office Receptionist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Office Receptionist jobs in Indiana look for? The top searched job categories for Office Receptionist jobs in Indiana are:
What cities in Indiana are hiring for Office Receptionist jobs? Cities in Indiana with the most Office Receptionist job openings:
What are popular job titles related to Office Receptionist jobs in IN? For Office Receptionist jobs in IN, the most frequently searched job titles are:
Office Receptionist jobs near you
Infographic showing various Office Receptionist job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,939 per year, or $16.3 per hour.

Medical Office Receptionist

LifeStance Health

Zionsville, IN • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Lifestance Health rating

6.8

Company rating: 6.8 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

491st of 887 rated healthcare providers

Job description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
  • Belonging: We cultivate a space where everyone can show up as their authentic self.
  • Empathy: We seek out diverse perspectives and listen to learn without judgment.
  • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
  • One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: Starting at $21.00/hourly, plus quarterly bonus/incentive potential
Location: 10801 N Michigan Rd Suite 240, Zionsville, IN 46077
Duties/Responsibilities:
Operational Excellence:
  • Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
  • Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
  • General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
  • Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Patient Support:
  • Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
  • Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
  • Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
  • Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
  • Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
  • Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
  • Collect all in-person and telehealth co-payments and account balances at the time of service.
  • Complete insurance eligibility verification and reach out to patients to resolve any issues.

Clinician Support:
  • Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
  • Coordinate with clinicians pertaining to any additional patient questions.
  • Support clinician schedules by auditing for appointment accuracy.
  • Maintain a pleasant, secure, and motivational working environment in the Practice.

Required Skills/Abilities:
  • Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
  • Ability to work independently and as a team member.
  • Strong communication skills, both written and verbal.
  • Proficient in using Computer Software Applications (Microsoft Office & EMRs)
  • Comfortable handling sensitive and confidential Information (HIPAA)

Education and Experience:
  • High School or equivalent required, associates/bachelor's degree, preferred.
  • 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Physical Requirements:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

What Lifestance Health employees say

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About LifeStance Health

Sourced by ZipRecruiter

Since LifeStance Health was founded in 2017, we have grown to over 5,000 clinicians and team members serving patients in more than 500 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.

Industry

Hospitals and offices of mental health practitioners

Company size

1,001 - 5,000 Employees

Headquarters location

Scottsdale, AZ, US

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