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Noc Manager Jobs (NOW HIRING)

NOC Lead

Washington, DC ยท On-site

$170K - $190K/yr

Manage major incidents, outages, escalations, troubleshooting, and service restoration while ensuring resolution within SLA requirements. * Supervise and mentor NOC analysts and engineers, managing ...

This position reports to a NOC Manager, requires strong interpersonal skills and routinely interacts with internal network, engineering and customer care support organizations, field operations ...

This position reports to a NOC Manager, requires strong interpersonal skills and routinely interacts with internal network, engineering and customer care support organizations, field operations ...

$170K - $190K/yr

Manage major incidents, outages, escalations, troubleshooting, and service restoration while ensuring resolution within SLA requirements. * Supervise and mentor NOC analysts and engineers, managing ...

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network infrastructure. This supervisor ensures staff ...

Global NOC Operations Manager

Arlington, TX ยท Hybrid

$76K - $102K/yr

The NOC Manager works diligently for and in concert with all GMF's technology units (infrastructure teams, software development teams, security teams, third party vendors etc.) across the globe. At ...

The NOC Manager works diligently for and in concert with all GMF's technology units (infrastructure teams, software development teams, security teams, third party vendors etc.) across the globe. At ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and ...

Data Center NOC Systems Manager - Sumner, WA This opportunity is working directly with a mission-critical data center colo provider. This firm provides data center solutions custom-fit to the ...

Showing results 21-40

Noc Manager information

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

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Infographic showing various Noc Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

NOC Lead

Washington, DC โ€ข On-site

Zachary Piper Solutions
IT Servicesย โ€ขย 51 - 200 employees

$170K - $190K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Zachary Piper Solutions is seeking an experienced NOC Lead to join a technology and engineering services firm specializing in secure IT infrastructure, cybersecurity, cloud solutions, and mission-critical support for federal government and national security customers. This is a fully onsite position in Washington D.C./Manassas, VA and requires an active Top Secret or Q clearance*

The NOC Lead ensures the continuous availability, performance, security, and operational integrity of enterprise IT services and infrastructure. They coordinate people, processes, tools, and vendors to detect, resolve, and prevent issues that could impact mission, business, or customer operations.

Responsibilities of the NOC Lead:
  • Lead daily NOC operations and ensure 24x7x365 availability, performance, security, and operational readiness across enterprise IT infrastructure.
  • Manage major incidents, outages, escalations, troubleshooting, and service restoration while ensuring resolution within SLA requirements.
  • Supervise and mentor NOC analysts and engineers, managing shift coverage, handoffs, workload distribution, and adherence to SOPs.
  • Coordinate technical teams, customers, vendors, and carriers during incidents, maintenance activities, and infrastructure changes.
  • Monitor operational performance, conduct root cause analysis (RCA), and drive corrective actions for recurring issues.
  • Improve monitoring, alerting, automation, documentation, and operational processes while supporting cybersecurity and compliance requirements.
Qualifications for the NOC Lead:
  • 5โ€“10 years of IT/network operations, systems administration, or service desk experience, including 2โ€“5 years leading technical teams or operational environments.
  • Strong enterprise networking experience with TCP/IP, DNS, DHCP, routing, switching, firewalls, WAN circuits, and spine-leaf architecture.
  • Hands-on experience with Cisco IOS-XE/NX-OS and Arista EOS configuration, along with Windows and Linux environments.
  • Experience with monitoring and security tools such as Riverbed NetIM, Syslog, Wireshark, Splunk, Panorama/PAN-OS, Ansible, and Tenable.
  • Experience supporting 24x7x365, SLA-driven environments and managing incidents, outages, escalations, and service restoration.
  • Knowledge of ITSM Incident, Problem, Change, and Knowledge Management processes.
  • AWS, Azure, or Google Cloud experience preferred.
  • Active Top Secret or Q clearance.
  • Ability and Willingness to work onsite in Washington D.C. + Manassas, VA.
Compensation for the NOC Lead:
  • Salary Range: $170,000 - $190,000 *depending on experience*
  • Comprehensive Benefits: Medical, Dental, Vision, 401k Plan, PTO, Holidays, Sick Leave if required by law

This job opens for applications on 08/14. Applications for this job will be accepted for at least 30 days from the posting date.

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Keywords: NOC Lead, Network Operations Center, NOC, Network Operations, IT Operations, 24x7, 24x7x365, Incident Management, Major Incident Management, Incident Response, Service Restoration, Outage Management, Escalation Management, Root Cause Analysis, RCA, SLA, ITSM, Problem Management, Change Management, Knowledge Management, TCP/IP, DNS, DHCP, Routing, Switching, Firewalls, WAN, Metro Ethernet, Spine Leaf, Spine-Leaf Architecture, Cisco, IOS-XE, NX-OS, Arista, EOS, Windows, Linux, Riverbed NetIM, Syslog, Wireshark, Splunk, Panorama, PAN-OS, Palo Alto, Ansible, Tenable, AWS, Azure, GCP, Google Cloud, Network Monitoring, Infrastructure Monitoring, Network Engineer, NOC Engineer, NOC Manager, NOC Supervisor, Network Operations Manager

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