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Noc Director Jobs (NOW HIRING)

SubCom

NOC Senior Engineer (5396)

Newington, NH · On-site

The position reports to the NOC Director. Responsibilities * Monitors subsea cable systems for faults and service impacting issues. * Monitors optical transmission equipment and optical networks for ...

SubCom

NOC Senior Engineer (5396)

Newington, NH

The position reports to the NOC Director. Responsibilities * Monitors subsea cable systems for faults and service impacting issues. * Monitors optical transmission equipment and optical networks for ...

JFL Consulting, LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

Direct the daily operations of the shift team across the NOC * Monitor alert queues and ensure Tier 1-3 analysts and engineers are triaging within SLA standards * Manage escalation decisions such as ...

CCR Technologies

NOC Lead

Cedar Rapids, IA · On-site

NOC REPORTS TO : Director of Service Delivery CLASSIFICATION: Exempt LOCATION: Cedar Rapids, Iowa EDUCATION: 2 years higher education or industry standard certifications EXPERIENCE: 3-5 years ...

FirstLight

Senior NOC Technician

Portsmouth, NH · On-site

Direct NOC team to update customers and internal mail groups. * New Hire Training * Job role will involve potential on call duties. Recommended SKILLS * Associate degree or Technical school is highly ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

Direct the daily operations of the shift team across the NOC * Monitor alert queues and ensure Tier 1-3 analysts and engineers are triaging within SLA standards * Manage escalation decisions such as ...

FirstLight

Senior NOC Technician

Victor, NY · On-site

Direct NOC team to update customers and internal mail groups. * New Hire Training * Job role will involve potential on call duties. Recommended SKILLS * Associate degree or Technical school is highly ...

FirstLight

Senior NOC Technician

Williston, VT · On-site

Direct NOC team to update customers and internal mail groups. * New Hire Training * Job role will involve potential on call duties. Recommended SKILLS * Associate degree or Technical school is highly ...

AditiStaffing

NOC Technician

Southlake, TX · On-site

... direct hire career opportunities with Fortune Firms. Recently recognized as one of the fastest ... The Associate Technician NOC is responsible for monitoring Verizon Wireless' switching network ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

Direct the daily operations of the shift team across the NOC * Monitor alert queues and ensure Tier 1-3 analysts and engineers are triaging within SLA standards * Manage escalation decisions such as ...

FirstLight

Senior NOC Technician

Latham, NY · On-site

Direct NOC team to update customers and internal mail groups. * New Hire Training * Job role will involve potential on call duties. Recommended SKILLS * Associate degree or Technical school is highly ...

FirstLight

Senior NOC Technician

Albany, NY · On-site

Direct NOC team to update customers and internal mail groups. * New Hire Training * Job role will involve potential on call duties. Recommended SKILLS * Associate degree or Technical school is highly ...

FirstLight

Senior NOC Technician

Manchester, NH · On-site

Direct NOC team to update customers and internal mail groups. * New Hire Training * Job role will involve potential on call duties. Recommended SKILLS * Associate degree or Technical school is highly ...

TGI MAIN COMPANY

NOC Technician I

Boca Raton, FL

$60K - $75K/yr

Director of Technical Operations Position Summary: The NOC Technician 1 provides frontline support within the Network Operations Center and is responsible for monitoring infrastructure alerts ...

Buckeye Broadband

NOC Analyst I

Northwood, OH · On-site

There are no direct reports to this position The NOC Analyst I interfaces with the following key internal and external personnel: Shared Services management team & staff Buckeye Broadband management ...

Block Communications, Inc

NOC Analyst I

Northwood, OH · On-site

There are no direct reports to this position The NOC Analyst I interfaces with the following key internal and external personnel: Shared Services management team & staff Buckeye Broadband management ...

Buckeye Broadband

NOC Analyst I

Northwood, OH

There are no direct reports to this position The NOC Analyst I interfaces with the following key internal and external personnel: Shared Services management team & staff Buckeye Broadband management ...

NTT Data, Inc.

3576 - Supervisor, L1 NOC

Ashburn, GA · On-site

Your role at a glance The NOC Supervisor I will be a key member of the NTT GDC Americas, Inc. DC ... No direct supervisory experience is required, but a minimum3years' experience working in Network ...

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Noc Director information

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$41K

$130.9K

$203K

How much do noc director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for noc director in the United States is $130,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $188,000.00 per year, depending on experience, location, and employer.

What is a NOC Director?

A NOC Director is a senior management professional responsible for overseeing the Network Operations Center (NOC) in an organization. They lead teams that monitor and maintain network infrastructure, ensuring system uptime, security, and efficient incident response. The NOC Director develops operational strategies, manages budgets, and collaborates with other departments to support business objectives. This role typically requires extensive experience in IT operations, leadership, and network management.

What are the key skills and qualifications needed to thrive as a NOC Director?

To thrive as a NOC Director, you need a strong background in network operations, incident management, and IT infrastructure, often supported by a bachelor's degree in computer science or related field. Expertise in network monitoring tools (such as SolarWinds or Nagios), ITIL certification, and experience with ticketing systems are typically required. Excellent leadership, problem-solving abilities, and effective communication skills help drive team performance and coordinate responses during critical incidents. These competencies are crucial for ensuring network reliability, minimizing downtime, and maintaining high service levels in complex IT environments.

What are the main challenges a NOC Director faces when managing a 24/7 operations team?

A NOC Director often navigates the complexities of ensuring seamless network uptime while managing a team that operates around the clock. This includes addressing staffing challenges such as shift coverage, preventing burnout, and maintaining high morale among team members working non-traditional hours. Additionally, the NOC Director must stay ahead of evolving network threats and quickly coordinate responses to incidents, all while fostering effective communication between technical staff and other business units. Balancing these priorities requires strong leadership, strategic planning, and a deep understanding of both technical and human resource needs.
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Noc Director jobs near you
Infographic showing various Noc Director job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $130,869 per year, or $62.9 per hour.

NOC Senior Engineer (5396)

SubCom

Newington, NH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

SubCom rating

4.5

Company rating: 4.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

445th of 449 rated engineering

Job description

Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world's most innovative companies to create a more connected world?
Connecting Continents. Impacting Communities.
The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns.
We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you're a seasoned applicant seeking a new and exciting challenge, or you're new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career.
Position Overview
The NOC Senior Engineer is responsible for monitoring and maintaining subsea cable systems, optical transmission equipment, performing system troubleshooting, emergency and planned system maintenance, and delivering outage information for major incidents. This position works in conjunction with other members of the support organization and the customer's technical staff and will work to ensure that subsea cable systems and optical transmission networks are performing as designed and are properly maintained. The position will also assist in a supportive role, including conference calls, escalations and other tasks to drive incidents towards resolution. The position reports to the NOC Director.
Responsibilities
  • Monitors subsea cable systems for faults and service impacting issues.
  • Monitors optical transmission equipment and optical networks for faults and service impacting issues.
  • Works with NOC IT and customer teams to ensure stability and performance of NOC Cloud infrastructure.
  • Creates trouble tickets clearly describing issues related to optical transmission equipment and optical networks.
  • Creates customer impact messages describing service impacts for Customer Care and business stakeholders.
  • Escalates existing issues according to NOC procedures and documents tickets accordingly.
  • Supports NOC and business partner communication delivery processes.
  • Works with network, enterprise, and customer facing teams to detect, coordinate, and respond to service impacting issues that require outage notification.
  • Answer inbound telephone calls from a wide variety of client organizations and external groups and provide the necessary support required by the caller.
  • Follows NOC processes related to maintenance, repair and return of parts, security access and Network operational procedures.
  • Enforces all security processes regarding SubCom-owned and customer-owned assets and intellectual property.
  • Assists in the creation of new training and knowledge transfer materials and documentation.
  • Anticipates and champions communication to team, subject matter experts, third party support suppliers, user community and customers.
  • Develops collaborative working relationships with individual contributors including subject matter experts, third party providers, and customers.
  • Identify, research, and develop process improvements and recommend them to management for implementation.

Qualifications
  • Strong communication and comprehension skills required.
  • Intermediate level knowledge of telecommunications networks required.
  • Intermediate level understanding of optical networks, optical transmission equipment, and system testing required.
  • Intermediate level understanding of fiber optic cable terminology, standards, testing, & maintenance required.
  • Strong listening skills, with the ability to recognize and record key data during competing conversations.
  • Ability to correlate causal effects from multiple information and data sources.
  • Able to multi-task in a fast-paced environment, with the ability to balance competing priorities.
  • Good understanding of Microsoft applications, such as Word, Excel, Outlook, etc.
  • Ability to deliver quality written messages which are grammatically correct with coherent content.
  • Ability to convey complex technical issues in layman's terms.
  • This position operates in a 24x7x365 environment; Shift work may be required.
  • Self-driven person with strong desire to learn.
  • Knowledge of technical writing and the ability to verbally explain complex technical scenarios.
  • Experience with subsea cable systems is desired.
  • Experience with Ciena 6500 and Waveserver nodes is desired.
  • Experience with Nokia PSI-M and PSI-8L nodes is a plus.
  • Experience with Cisco NCS1004 nodes is a plus.
  • Experience with Cloud computing infrastructure is a plus.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position.
Our selection procedure is based on local, state, and federal law.
Please be sure to attach a resume to your application. We are not able to consider applications without a resume.
BENEFITS
SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential.
AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY
SubCom is committed to providing a work environment that prohibits discrimination based on age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. While the company's origins date back to the mid-19th century, SubCom has deployed enough cable to circle the equator more than 25 times since its entry into the communications industry in 1955.
SUBCOM'S CORE VALUES
Quality - Accountability - Teamwork - Innovation

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