Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
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Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Quick apply
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Location: 601 Milam St, Shreveport, LA 71101 POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
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Location: 601 Milam St, Shreveport, LA 71101 POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Quick apply
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Cincinnati, OH POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and ...
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Cincinnati, OH POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and ...
Location: 601 Milam St, Shreveport, LA 71101 POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
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Location: 601 Milam St, Shreveport, LA 71101 POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
Lubbock, TX · On-site
Broadband - NOC+ Employment Type: Full Time Location: Lubbock, TX Reporting To: Jeff Crowe ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
New
Lubbock, TX · On-site
Broadband - NOC+ Employment Type: Full Time Location: Lubbock, TX Reporting To: Jeff Crowe ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
New
Charlotte, NC · On-site
$15.50/hr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
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Charlotte, NC · On-site
$15.50/hr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
Charlotte, NC · On-site
$15.50/hr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
Quick apply
Charlotte, NC · On-site
$15.50/hr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
$21 - $23/hr
Description JSI invites you to join our team as an NOC Analyst on our NOC team in our Lubbock, TX ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
New
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$21 - $23/hr
Description JSI invites you to join our team as an NOC Analyst on our NOC team in our Lubbock, TX ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
New
Lubbock, TX · On-site
JSI invites you to join our team as an NOC Analyst on our NOC team in our Lubbock, TX office, where ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
New
Lubbock, TX · On-site
JSI invites you to join our team as an NOC Analyst on our NOC team in our Lubbock, TX office, where ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
New
Champaign, IL · On-site
$18 - $24/hr
This position is entry level with advancement opportunities within the company available to highly ... NOC. * Motivate others and lead by example in a team environment * Coach, share information, and ...
Champaign, IL · On-site
$18 - $24/hr
This position is entry level with advancement opportunities within the company available to highly ... NOC. * Motivate others and lead by example in a team environment * Coach, share information, and ...
NOC Analyst Job Location: Dallas, TX Job Type: Contract Video interview + F2F interview ... support environment (entry-level candidates welcome). • Basic understanding of networking ...
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NOC Analyst Job Location: Dallas, TX Job Type: Contract Video interview + F2F interview ... support environment (entry-level candidates welcome). • Basic understanding of networking ...
Hands-on experience working in a NOC or similar 24x7 operational environment with formal procedures and shift structures. * Entry-level networking certifications such as CCNA, Network+, or equivalent ...
Hands-on experience working in a NOC or similar 24x7 operational environment with formal procedures and shift structures. * Entry-level networking certifications such as CCNA, Network+, or equivalent ...
Hauppauge, NY · On-site
$42K - $45K/yr
This entry-level role is ideal for individuals who are passionate about technology, enjoy ... A Level 1 NOC Technician serves as a front-line technical resource, supporting end users and ...
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Hauppauge, NY · On-site
$42K - $45K/yr
This entry-level role is ideal for individuals who are passionate about technology, enjoy ... A Level 1 NOC Technician serves as a front-line technical resource, supporting end users and ...
CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level infrastructure Required Skills and ...
CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level infrastructure Required Skills and ...
Washington, DC · On-site
$55K - $75K/yr
CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level infrastructure Required Skills and ...
Washington, DC · On-site
$55K - $75K/yr
CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level infrastructure Required Skills and ...
Madison, MS · On-site
JSI invites you to join our team as an Network Analyst I - NOC on our NOC team in our Madison, MS ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
Madison, MS · On-site
JSI invites you to join our team as an Network Analyst I - NOC on our NOC team in our Madison, MS ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level infrastructure Required Skills and ...
CompTIA A+, Network+, or similar entry-level IT certification * 2-3 years of experience in a NOC or help desk environment * Experience supporting enterprise-level infrastructure Required Skills and ...
$42K - $45K/yr
This entry-level role is ideal for individuals who are passionate about technology, enjoy ... A Level 1 NOC Technician serves as a front-line technical resource, supporting end users and ...
$42K - $45K/yr
This entry-level role is ideal for individuals who are passionate about technology, enjoy ... A Level 1 NOC Technician serves as a front-line technical resource, supporting end users and ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
$12.74 - $15.52
2% of jobs
$15.52 - $18.29
18% of jobs
$19.25 is the 25th percentile. Wages below this are outliers.
$18.29 - $21.07
14% of jobs
$21.07 - $23.84
13% of jobs
The median wage is $24.40 / hr.
$23.84 - $26.62
16% of jobs
$28.90 is the 75th percentile. Wages above this are outliers.
$26.62 - $29.39
15% of jobs
$29.39 - $32.17
11% of jobs
$32.17 - $34.94
5% of jobs
$34.94 - $37.72
3% of jobs
$37.72 - $40.49
1% of jobs
$40.49 - $43.27
2% of jobs
$12
$26
$43

Full-time
Medical, Life, Retirement
Posted 3 days ago
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA
POSITION SUMMARY
The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and provide internal support to NOC team members.
PRIMARY RESPONSIBILITIES
• Assist customers with onsite installation and service requests.
• Assist with colocation equipment installations.
• Provide immediate customer interaction support via ACD, e-mail and portal request.
• Consistent monitoring of all events related to facilities, managed services, network, and power.
• Physical server monitoring, management, and support.
• Perform routine routines and equipment readings throughout data center facility.
• Maintain a working level of proficiency with all DartPoints’ co-location, Cloud, and Managed
Service platforms.
• Actively monitor all security and video surveillance systems.
• Serve as backup to local teams for facility related activities.
• Establish and maintain security access via badge and biometrics for all customers.
• Properly identify all visitors and provide escort to specified premise equipment.
• Maintain and monitor ticket queue and assist in the ticket quality and review process.
• Receive, pack and ship customer equipment as required.
• Ensure escalation events and issues are routed to proper departments in pre-determined periods
of time.
• Maintain and manage DartPoints abuse inquiries and notices to customers.
• Provide Initial troubleshooting of customer related issues and events.
• Routine updates DartPoints’ Knowledge Base (KB) including documentation of changes.
• Other duties as assigned by Supervisor or Manager.
QUALIFICATIONS & PREREQUISITES
• Required
• High School Diploma or Equivalent
• College course work in related field or equivalent work experience
• Must have a valid driver’s license, reliable transportation and be able to pass a full background
check.
• Demonstrated ability to work in a team environment.
• Experience in a customer service, technical or client support role
• Strong organizational & time management skills required.
• Proficiency in MS Office products
• Excellent communication and interpersonal skills; ability to work with all levels of
organization.
• Employees must complete individual quarterly objectives as assigned.
• Employees must demonstrate commitment to all corporate core values: Customers First,
Integrity, Initiative, Problem-Solving
• Preferred
• Help Desk or Data Center experience – 0 - 2 years.
• Experience with ConnectWise, or other ITSM applications – 0 - 2 years
• Troubleshooting process and procedures – 0 - 2 years
• Certifications: CCNA, CCNP, Network+
Other
• Must be able to work flexible day and evening hours, weekends, and holidays.
• Must be able to climb ladders and assist with installations.
• Must be able to lift equipment and packages of 50lbs or greater.
• Exposure to moderate noise levels
BENEFITS
• 401K Retirement (must be 21 years old), Health Insurance, Life Insurance, Short Term Disability
Disclaimer: This job description has been designed to indicate the general nature and level of work
performed by employees within this position and may change at any time with or without notice. It is
not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities,
and qualifications required of employees assigned to this job.
Sourced by ZipRecruiter
11 - 50 Employees
Dallas, TX, US
2012