Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
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Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Quick apply
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Cincinnati, OH POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and ...
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Cincinnati, OH POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and ...
Cincinnati, OH POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and ...
Quick apply
Cincinnati, OH POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and ...
Location: 1000 Catawba St ste 180, Columbia, SC POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
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Location: 1000 Catawba St ste 180, Columbia, SC POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Quick apply
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts ...
Location: 1000 Catawba St ste 180, Columbia, SC POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
Quick apply
Location: 1000 Catawba St ste 180, Columbia, SC POSITION SUMMARY The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical ...
Charlotte, NC · On-site
$32K/yr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
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Charlotte, NC · On-site
$32K/yr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
Charlotte, NC · On-site
$32K/yr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
Quick apply
Charlotte, NC · On-site
$32K/yr
The NOC Technician is an outstanding entry-level position at GLS that could allow the successful applicant the ability to build a solid technical foundation that could lead to engineering and ...
Madison, MS · On-site
Network Analyst I - NOC Department: Broadband - Network Engineering Services Employment Type ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
Madison, MS · On-site
Network Analyst I - NOC Department: Broadband - Network Engineering Services Employment Type ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
Hands-on experience working in a NOC or similar 24x7 operational environment with formal procedures and shift structures. * Entry-level networking certifications such as CCNA, Network+, or equivalent ...
Hands-on experience working in a NOC or similar 24x7 operational environment with formal procedures and shift structures. * Entry-level networking certifications such as CCNA, Network+, or equivalent ...
NOC Analyst Job Location: Dallas, TX Job Type: Contract Video interview + F2F interview ... support environment (entry-level candidates welcome). • Basic understanding of networking ...
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NOC Analyst Job Location: Dallas, TX Job Type: Contract Video interview + F2F interview ... support environment (entry-level candidates welcome). • Basic understanding of networking ...
JSI invites you to join our team as an Network Analyst I - NOC on our NOC team in our Madison, MS ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
JSI invites you to join our team as an Network Analyst I - NOC on our NOC team in our Madison, MS ... This is an entry-level position designed for someone with a strong aptitude for technology, a ...
This is an entry-level position designed for someone with a strong aptitude for technology, a ... Actively monitor customer network infrastructure using established NOC tools to identify issues and ...
Quick apply
This is an entry-level position designed for someone with a strong aptitude for technology, a ... Actively monitor customer network infrastructure using established NOC tools to identify issues and ...
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible ...
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible ...
Artesia, NM · On-site
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible ...
Artesia, NM · On-site
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible ...
Artesia, NM · On-site
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible ...
Quick apply
Artesia, NM · On-site
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
Quick apply
The NOC Team is the heart of our Support Operations division and an entry-level technical role. This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of ...
Glen Burnie, MD · On-site
$25 - $30/hr
You're likely a great fit if you have experience (entry-level welcome) overseeing complex network ... NOC) or IT Support Role. * CCNA/JNCIA certifications (or the ability to get one within 90 days of ...
Glen Burnie, MD · On-site
$25 - $30/hr
You're likely a great fit if you have experience (entry-level welcome) overseeing complex network ... NOC) or IT Support Role. * CCNA/JNCIA certifications (or the ability to get one within 90 days of ...
$12.74 - $15.52
2% of jobs
$15.52 - $18.29
18% of jobs
$19.25 is the 25th percentile. Wages below this are outliers.
$18.29 - $21.07
14% of jobs
$21.07 - $23.84
13% of jobs
The median wage is $24.40 / hr.
$23.84 - $26.62
16% of jobs
$28.90 is the 75th percentile. Wages above this are outliers.
$26.62 - $29.39
15% of jobs
$29.39 - $32.17
11% of jobs
$32.17 - $34.94
5% of jobs
$34.94 - $37.72
3% of jobs
$37.72 - $40.49
1% of jobs
$40.49 - $43.27
2% of jobs
$12
$26
$43

Full-time
Medical, Life, Retirement
Posted 18 days ago
Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA
POSITION SUMMARY
The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and provide internal support to NOC team members.
PRIMARY RESPONSIBILITIES
• Assist customers with onsite installation and service requests.
• Assist with colocation equipment installations.
• Provide immediate customer interaction support via ACD, e-mail and portal request.
• Consistent monitoring of all events related to facilities, managed services, network, and power.
• Physical server monitoring, management, and support.
• Perform routine routines and equipment readings throughout data center facility.
• Maintain a working level of proficiency with all DartPoints’ co-location, Cloud, and Managed
Service platforms.
• Actively monitor all security and video surveillance systems.
• Serve as backup to local teams for facility related activities.
• Establish and maintain security access via badge and biometrics for all customers.
• Properly identify all visitors and provide escort to specified premise equipment.
• Maintain and monitor ticket queue and assist in the ticket quality and review process.
• Receive, pack and ship customer equipment as required.
• Ensure escalation events and issues are routed to proper departments in pre-determined periods
of time.
• Maintain and manage DartPoints abuse inquiries and notices to customers.
• Provide Initial troubleshooting of customer related issues and events.
• Routine updates DartPoints’ Knowledge Base (KB) including documentation of changes.
• Other duties as assigned by Supervisor or Manager.
QUALIFICATIONS & PREREQUISITES
• Required
• High School Diploma or Equivalent
• College course work in related field or equivalent work experience
• Must have a valid driver’s license, reliable transportation and be able to pass a full background
check.
• Demonstrated ability to work in a team environment.
• Experience in a customer service, technical or client support role
• Strong organizational & time management skills required.
• Proficiency in MS Office products
• Excellent communication and interpersonal skills; ability to work with all levels of
organization.
• Employees must complete individual quarterly objectives as assigned.
• Employees must demonstrate commitment to all corporate core values: Customers First,
Integrity, Initiative, Problem-Solving
• Preferred
• Help Desk or Data Center experience – 0 - 2 years.
• Experience with ConnectWise, or other ITSM applications – 0 - 2 years
• Troubleshooting process and procedures – 0 - 2 years
• Certifications: CCNA, CCNP, Network+
Other
• Must be able to work flexible day and evening hours, weekends, and holidays.
• Must be able to climb ladders and assist with installations.
• Must be able to lift equipment and packages of 50lbs or greater.
• Exposure to moderate noise levels
BENEFITS
• 401K Retirement (must be 21 years old), Health Insurance, Life Insurance, Short Term Disability
Disclaimer: This job description has been designed to indicate the general nature and level of work
performed by employees within this position and may change at any time with or without notice. It is
not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities,
and qualifications required of employees assigned to this job.
Sourced by ZipRecruiter
11 - 50 Employees
Dallas, TX, US
2012