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Noc Director Jobs (NOW HIRING)

Direct and manage four NOC shift teams operating on a 2-2, 3-2, 2-3 rotating shift schedule, ensuring continuous Tier 2 support coverage and operational readiness * Direct enterprise outage ...

Troubleshoot technical issues assigned by the NOC Team Lead and Director of Managed Operations including hardware, software and network communication issues. * Responsible for answering phones, email ...

Everforth ECS is seeking a NOC Manager - SME to work in Fairfax, Virginia. Please Note: This ... Experience in directing cross-functional integration with cybersecurity and engineering teams

Collaborate with senior NOC or network engineers by gathering diagnostic data, implementing directed troubleshooting steps, and learning advanced techniques. * Support adherence to change management ...

Troubleshoot technical issues assigned by the NOC Team Lead and Director of Managed Operations including hardware, software and network communication issues. * Responsible for answering phones, email ...

NOC Engineer

Schaumburg, IL · On-site

$45K - $65K/yr

NOC engineers perform a highly diverse range of duties within our NOC serving our customers in a ... Receive incidents (via ticket system, direct investigation, phone calls, or emails) and conduct ...

NOC Manager

Herndon, VA · On-site

$146K - $234K/yr

Direct 24/7/365 NOC operations: monitor alerts, perform diagnostics, and escalate incidents to Tier II/III, DISA, NETCOM, ARCYBER, vendors, and mission partners. * Oversee device configuration ...

ABOUT THE ROLE The NOC Engineer is the operational backbone of our Network Operations Center. This ... of directors consisting of industry veterans of energy, finance, and government • Debate ideas ...

ABOUT THE ROLE The NOC Engineer is the operational backbone of our Network Operations Center. This ... of directors consisting of industry veterans of energy, finance, and government ▶ Debate ideas ...

NOC Manager

Herndon, VA

$146K - $234K/yr

Direct 24/7/365 NOC operations: monitor alerts, perform diagnostics, and escalate incidents to Tier II/III, DISA, NETCOM, ARCYBER, vendors, and mission partners. * Oversee device configuration ...

NOC Manager

Herndon, VA

$146K - $234K/yr

Direct 24/7/365 NOC operations: monitor alerts, perform diagnostics, and escalate incidents to Tier II/III, DISA, NETCOM, ARCYBER, vendors, and mission partners. * Oversee device configuration ...

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: Noc Technician Location:

Perform basic network device configuration and firmware updates as directed by senior NOC analysts or engineers. * Continuous Improvement: * * Stay updated on industry best practices, network ...

Your Impact The Senior NOC Engineer reports to the NOC Manager and needs to have understanding of ... Direct hands-on activity in resolving complex technical issues and maintaining the organization ...

Your Impact The Senior NOC Engineer reports to the NOC Manager and needs to have understanding of ... Direct hands-on activity in resolving complex technical issues and maintaining the organization ...

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Noc Director information

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$130.9K

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How much do noc director jobs pay per year?

As of Jun 17, 2026, the average yearly pay for noc director in the United States is $130,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $188,000.00 per year, depending on experience, location, and employer.

What are the main challenges a NOC Director faces when managing a 24/7 operations team?

A NOC Director often navigates the complexities of ensuring seamless network uptime while managing a team that operates around the clock. This includes addressing staffing challenges such as shift coverage, preventing burnout, and maintaining high morale among team members working non-traditional hours. Additionally, the NOC Director must stay ahead of evolving network threats and quickly coordinate responses to incidents, all while fostering effective communication between technical staff and other business units. Balancing these priorities requires strong leadership, strategic planning, and a deep understanding of both technical and human resource needs.

What does IT mean if someone is a NOC?

A NOC (Network Operations Center) Director is a senior IT professional responsible for overseeing the monitoring, management, and maintenance of an organization’s network infrastructure. They ensure network security, uptime, and performance, often using tools like network management systems and requiring certifications such as Cisco or CompTIA. The role involves managing teams that handle incident response, troubleshooting, and system upgrades to support business operations.

What are the key skills and qualifications needed to thrive as a NOC Director, and why are they important?

To thrive as a NOC Director, you need a strong background in network operations, incident management, and IT infrastructure, often supported by a bachelor's degree in computer science or related field. Expertise in network monitoring tools (such as SolarWinds or Nagios), ITIL certification, and experience with ticketing systems are typically required. Excellent leadership, problem-solving abilities, and effective communication skills help drive team performance and coordinate responses during critical incidents. These competencies are crucial for ensuring network reliability, minimizing downtime, and maintaining high service levels in complex IT environments.

What does NOC stand for?

In the context of a NOC Director, NOC stands for Network Operations Center, which is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure. NOC roles often require knowledge of network systems, cybersecurity, and relevant certifications such as Cisco or CompTIA. The position involves overseeing network performance and ensuring system reliability.

What is an NOC officer?

An NOC officer is a professional responsible for monitoring and managing a Network Operations Center, ensuring the stability and security of an organization’s IT infrastructure. They troubleshoot network issues, perform system maintenance, and may use tools like network monitoring software, often working in shifts to provide 24/7 support.

What is a NOC Director?

A NOC Director is a senior management professional responsible for overseeing the Network Operations Center (NOC) in an organization. They lead teams that monitor and maintain network infrastructure, ensuring system uptime, security, and efficient incident response. The NOC Director develops operational strategies, manages budgets, and collaborates with other departments to support business objectives. This role typically requires extensive experience in IT operations, leadership, and network management.

What is a NOC in slang?

In slang, NOC often refers to a 'noc' or 'night off' indicating a break from work or responsibilities. In the context of a NOC (Network Operations Center) job, it relates to the 24/7 environment where technicians monitor and manage network infrastructure, but the slang usage is informal and unrelated to the technical role.
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What cities are hiring for Noc Director jobs? Cities with the most Noc Director job openings:
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Infographic showing various Noc Director job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $130,869 per year, or $62.9 per hour.
NOC Manager (SME)

NOC Manager (SME)

ECS

Fairfax, VA • On-site

Full-time

Posted 28 days ago


Job description

Everforth ECS is seeking a NOC Manager (SME) to work in Fairfax, Virginia. Please Note: This position is contingent upon contract award.
Position Summary
ECS is seeking a NOC Manager (SME) to provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise infrastructure and DoDIN connectivity on the ENOCS program. This role is responsible for establishing operational governance, 24/7monitoring strategy, escalation authorities, and incident response frameworks to ensure sustained network availability and mission continuity.
This role operates within Team ECS's integrated enterprise operations structure, which organizes Task 4 operations into three divisions: Network Operations, DoDIN Services, and Enterprise Operations Support. The NOC Manager leads the Network Operations division, directly overseeing four shift teams operating on a 2-2, 3-2, 2-3rotating shift schedule to provide 24/7/365Tier 2 support across the ARNG enterprise. The NOC manages approximately 1,200 IP trunk outages annually, ensuring uninterrupted warfighter connectivity through proactive monitoring, incident management, and resolution. The NOC Manager directs enterprise outage management, major incident coordination, and cross-functional integration with cybersecurity, engineering, and service management teams while advising Government leadership on network operational risk, capacity planning, resiliency strategy, and modernization impacts.
Due to the24x7x365 nature of NOC operations and the mission-critical requirements of this role, the selected candidate must be available for shift work, extended hours, weekends, and holidays as mission requirements dictate.
Responsibilities
  • Provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise infrastructure and DoDIN connectivity across classified and unclassified networks
  • Establish operational governance, 24/7/365 monitoring strategy, escalation authorities, and incident response frameworks to ensure sustained network availability and mission continuity
  • Direct and manage four NOC shift teams operating on a 2-2, 3-2, 2-3 rotating shift schedule, ensuring continuous Tier 2 support coverage and operational readiness
  • Direct enterprise outage management, major incident coordination, and cross-functional integration with cybersecurity, engineering, and service management teams
  • Define service performance standards, availability targets, and reporting metrics for NOC operations; track and report against SLA and mission readiness requirements
  • Oversee quality assurance of ticketing and response workflows, ensuring auditability, trend reporting, and continuous improvement of incident management processes
  • Ensure compliance with DoDIN operational directives, configuration control requirements, and cybersecurity policy across all NOC operations
  • Manage resolution of approximately 1,200 IP trunk outages annually, leveraging proactive monitoring tools and automated incident detection to improve response time and mean time to restoration
  • Coordinate SIEM-triggered outage detection, knowledge management, and first-call resolution enablement to improve NOC operational efficiency
  • Oversee enterprise network monitoring using tools such as Solarwinds, Elastic, ACAS, and AESMP CMDB to maintain real-time situational awareness of network health across the ARNG enterprise
  • Coordinate with the COOP Planner and Coordination Lead to ensure NOC operations support continuity of operations planning, disaster recovery posture, and COOP site maintenance
  • Participate in ARNG G6FUOPS meetings to account for force structure and IT initiatives affecting network operations
  • Advise Government leadership on network operational risk, capacity planning, resiliency strategy, and modernization impacts to maintain secure, resilient, and mission-ready connectivity

Required Qualifications
  • Clearance: TS/SCI eligibility required
  • U.S. Citizenship required
  • Education: Master's or Ph.D. in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, Software Engineering, or related discipline (or equivalent experience)
  • Experience: Minimum of 12 or more years of progressive experience leading enterprise Network Operations Center (NOC) functions within DoD or Federal environments, including executive accountability for 24/7/365 monitoring operations, outage management, major incident coordination, and operational governance across DoDIN-connected networks
  • Demonstrated experience establishing escalation frameworks, service performance standards, availability targets, and reporting metrics for enterprise NOC operations
  • Proven experience directing cross-functional integration with cybersecurity, engineering, and service management teams to ensure coordinated incident response and enterprise service delivery
  • Demonstrated ability to ensure compliance with DoDIN operational directives, configuration control requirements, and cybersecurity policies across network operations
  • Proven experience advising senior Government leadership on operational risk, capacity planning, resiliency strategy, and network modernization impacts affecting mission-critical enterprise connectivity
  • DoD 8140.03 Compliance: DoD Cyber Workforce Framework (DCWF) Work Role 411 - Technical Support Specialist at the Advanced proficiency level
  • Certifications (one or more required): SecurityX / CASP+, CCNP Security, CISA, FITSP-O, GICSP, or SSCP - or an approved accredited degree (Master's or Ph.D. in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering from a regionally or nationally recognized accrediting agency)