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Noc Manager Jobs in Michigan (NOW HIRING)

Surf Internet

NOC Supervisor

Byron Center, MI · On-site

Network Operations Manager Department: NOC & Network Engineering Job Status: Exempt Primary Responsibilities: * Supervise day-to-day associate functions, work queue, schedules and availability

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

Lead all NOC operations supporting RAN , Packet Core , and Backhaul environments. * Manage network performance , availability, and service assurance activities. * Direct incident response ...

TEKsystems

Network Engineer/manager

Benton Harbor, MI

$65 - $74/hr

... NOC). If you are ready to command a world-class infrastructure and step into a clear path for ... manage, and evolve our core network monitoring and diagnostic tools, ensuring our NOC has the deep ...

TEKsystems

Network Engineer/manager

Benton Harbor, MI

$65 - $74/hr

... NOC). If you are ready to command a world-class infrastructure and step into a clear path for ... manage, and evolve our core network monitoring and diagnostic tools, ensuring our NOC has the deep ...

Fabcon Precast

Associate Project Manager

Grandville, MI · On-site

Manage a light project workload under close supervision of Manager of Project Management Services ... Review revised drawings, NOC's for scope changes in preparation for change orders * Visit project ...

Stefanini

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

Experience Required:5+ years of experience in Network Operations Center (NOC) environments, focusing on incident and configuration management.Deep understanding of network infrastructure architecture ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Endeavor

Senior Support Technician

Coopersville, MI · On-site

$21 - $28.75/hr

... Desk, NOC, Professional Services, and vendor resources per the Incident Management Policy * Execute root-cause fixes from Problem Management, including complex remediation, known error resolution ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ... Ability to multitask, prioritize, and manage a ticket queue effectively * Get-it-done mentality ...

Endeavor IT

Senior Support Technician

Coopersville, MI · On-site

$75K - $85K/yr

... Desk, NOC, Professional Services, and vendor resources per the Incident Management Policy * Execute root-cause fixes from Problem Management, including complex remediation, known error resolution ...

FastTek

Infrastructure Engineer

Dearborn, MI

$98K - $129K/yr

Service Management: * Document all activities in the ticketing system, manage vendor partners, and communicate progress directly with customers. * Track and maintain Network Operations Center (NOC ...

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Noc Manager information

See Michigan salary details

$51.4K

$89.5K

$177K

How much do noc manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for noc manager in Michigan is $89,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,205.00 and $96,599.00 per year, depending on experience, location, and employer.

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the most commonly searched types of Noc jobs in Michigan?

The most popular types of Noc jobs in Michigan are:

What are popular job titles related to Noc Manager jobs in Michigan?

For Noc Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Noc Manager jobs in Michigan look for?

The top searched job categories for Noc Manager jobs in Michigan are:

What cities in Michigan are hiring for Noc Manager jobs?

Cities in Michigan with the most Noc Manager job openings:

Noc Manager jobs near you
Infographic showing various Noc Manager job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $89,527 per year, or $43 per hour.

NOC Supervisor

Surf Internet

Byron Center, MI • On-site

Full-time

Re-posted 10 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies

Job description

Overview

The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the Surf NOC succeed in meeting its Network KPI’s and Customer SLA’s.  Additional tasks will include screening, onboarding and the development of new hire team members as well as working closely with our reliability engineering team members throughout our Change Approval Board process, Incident Management and Outage Restoration. 

This is a 3rd shift position with hours from 11:00 PM - 7:00 AM ET.  This shift can take place Sunday - Thursday, or Monday - Friday.

This position is located in the Byron Center, MI office.  Relocation will be required for any possible candidates located outside of this area.

Reports To:               Network Operations Manager

Department:               NOC & Network Engineering

Job Status:                Exempt

Primary Responsibilities:
  • Supervise day-to-day associate functions, work queue, schedules and availability
  • Observe daily call queue and ticket workflow
  • Maintain regular One on One’s discussions with NOC team members
  • Assist in planning and leading regular team meetings (both group and one on one)
  • Maintain knowledge of Surf products, processes and procedures
  • Monitor ticket hygiene for potential training opportunities and development of team
  • Assist in the screening, onboarding and training of all NOC New Hires
  • Manage Customer Expectations
  • Work as liaison from NOC with internal and external teams to coordinate issue resolution efforts
  • Share in NOC leadership On Call responsibilities including Outage Bridges, NOC Support, etc.

Qualifications

  • +5 years Telecommunications experience
  • Strong analytical and problem-solving skills
  • +1-2 years of Incident Management / Outage Management experience
  • +1-2 years of Team Leadership experience
  • +1-2 years of Customer Service Experience
  • Working knowledge of Telecommunication Transport Technology including Route / Switch and Optical Transport technologies. 
  • Working knowledge of Network technologies and design, LAN, WAN, WLAN, Gateway, Hub, TCP/IP, Ethernet
  • Experience with product vendors including Juniper, Adtran, Mikrotik, Infinera, Ubiquiti, BaiCells and Cambium, Certifications a plus
  • Ability to read, decipher and create network diagrams and documentation for design and planning of network communication systems.
  • Network Certifications such as JNCIA, Adtran or Network+ (preferred)

What Surf Internet employees say

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