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Noc Engineer Jobs in Michigan (NOW HIRING)

Surf Internet

NOC Supervisor

Byron Center, MI · On-site

Overview The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the ...

Surf Internet

NOC Supervisor

Byron Center, MI · On-site

$80K - $85K/yr

Overview The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the ...

Tech Tammina

NOC Lead Engineer

Grand Rapids, MI · On-site

NOC Lead Engineer - Enterprise Network & Security Operations Grand Rapids, MI 18 months contract REQUIRED SKILLS : Juniper Networks, SDWAN, Cisco Firewalls, Palo Alto This position requires strong ...

Stefanini

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

Stefanini is looking for a Infrastructure Engineer (Dearborn, MI) For quick apply, please reach out ... Experience Required:5+ years of experience in Network Operations Center (NOC) environments ...

FastTek

Infrastructure Engineer

Dearborn, MI

$98K - $129K/yr

Infrastructure Engineer #1060857 Position Description: Job Title: Infrastructure Engineer (CNA ... Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of ...

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

Oversee staffing, scheduling, performance management, and development of NOC personnel . * Partner with engineering teams on capacity planning , network optimization , and technology upgrades.

TEKsystems

Network Architect

Benton Harbor, MI

$80 - $100/hr

... NOC). If you are ready to command a world-class infrastructure and step into a clear path for ... Professional Cloud Network Engineer Certification ● Cisco CCNP ● ITIL v3 Foundation ...

TEKsystems

Network Architect

Benton Harbor, MI

$80 - $100/hr

... NOC). If you are ready to command a world-class infrastructure and step into a clear path for ... Professional Cloud Network Engineer Certification ● Cisco CCNP ● ITIL v3 Foundation ...

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Noc Engineer information

See Michigan salary details

$12

$34

$56

How much do noc engineer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for noc engineer in Michigan is $34.39, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $43.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a NOC Engineer, and why are they important?

To thrive as a NOC Engineer, you need a solid understanding of network protocols, troubleshooting, and systems administration, often supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, attention to detail, and effective communication skills help NOC Engineers excel in diagnosing and resolving network issues. These skills are crucial for maintaining network uptime, ensuring rapid incident response, and supporting critical IT infrastructure.

What are NOC Engineers?

NOC Engineers, or Network Operations Center Engineers, are professionals responsible for monitoring, maintaining, and troubleshooting an organization's network systems and infrastructure. They work in a centralized location known as a Network Operations Center (NOC) where they oversee network performance, detect issues, and respond to incidents to ensure minimal downtime and optimal connectivity. Their duties may include system administration, network security management, and collaborating with other IT teams to resolve complex technical problems.

What are some common challenges faced by NOC Engineers, and how can they prepare to address them?

NOC Engineers often encounter challenges such as managing high-pressure incidents, quickly identifying and resolving network issues, and effectively communicating with cross-functional teams during outages. Maintaining composure and applying strong troubleshooting skills are essential, especially when addressing critical network disruptions. It's helpful for candidates to familiarize themselves with monitoring tools, escalation procedures, and to develop clear communication habits, as collaboration with engineers, IT support, and management is frequent. Continuous learning and staying updated on network technologies will also help in proactively addressing potential issues.

What is the difference between Noc Engineer vs Network Technician?

AspectNoc EngineerNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentNetwork operations centers, monitoring networksField sites, client locations, or data centers
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, repairing network hardware
Industry UsageTelecom, ISPs, large enterprisesIT service providers, corporate networks

Both roles require similar certifications and work in network environments, but Noc Engineers focus more on monitoring and managing networks in a centralized setting, while Network Technicians handle hands-on hardware installation and repairs. Understanding these differences helps in choosing the right career path or job search focus.

What Does a NOC Engineer Do?

A NOC engineer, or network operations center engineer, is responsible for resolving issues with servers and networks through constant troubleshooting and support of those networks. As a NOC engineer, you ensure that connectivity remains constant for clients by working in the network management center, resolving any issue that may arise quickly and efficiently. You monitor and control any problems that arise and keep a database of past issues to help with quicker resolutions and software development over time. You solve problems for customers and your company servers using your in-depth knowledge of information technology, including an understanding of malware and security issues.

More about Noc Engineer jobs
What are the most commonly searched types of Noc Engineer jobs in Michigan? The most popular types of Noc Engineer jobs in Michigan are:
What are popular job titles related to Noc Engineer jobs in Michigan? For Noc Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Noc Engineer jobs in Michigan look for? The top searched job categories for Noc Engineer jobs in Michigan are:
What cities in Michigan are hiring for Noc Engineer jobs? Cities in Michigan with the most Noc Engineer job openings:
What are popular job titles related to Noc Engineer jobs in MI? For Noc Engineer jobs in MI, the most frequently searched job titles are:
Noc Engineer jobs near you
Infographic showing various Noc Engineer job openings in Michigan as of July 2026, with employment types broken down into 77% Full Time, 13% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,525 per year, or $34.4 per hour.

NOC Supervisor

Surf Internet

Byron Center, MI • On-site

Other

Re-posted 9 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

38th of 96 rated telecommunications companies

Job description

Overview

The NOC Supervisor will help oversee the day-to-day function of the NOC Admin and NOC Engineer team members, assigning daily workload, reviewing trouble tickets, and phone calls to help the Surf NOC succeed in meeting its Network KPI’s and Customer SLA’s.  Additional tasks will include screening, onboarding and the development of new hire team members as well as working closely with our reliability engineering team members throughout our Change Approval Board process, Incident Management and Outage Restoration. 

This is a 3rd shift position with hours from 11:00 PM - 7:00 AM ET.  This shift can take place Sunday - Thursday, or Monday - Friday.

This position is located in the Byron Center, MI office.  Relocation will be required for any possible candidates located outside of this area.

Reports To:               Network Operations Manager

Department:               NOC & Network Engineering

Job Status:                Exempt

Primary Responsibilities:
  • Supervise day-to-day associate functions, work queue, schedules and availability
  • Observe daily call queue and ticket workflow
  • Maintain regular One on One’s discussions with NOC team members
  • Assist in planning and leading regular team meetings (both group and one on one)
  • Maintain knowledge of Surf products, processes and procedures
  • Monitor ticket hygiene for potential training opportunities and development of team
  • Assist in the screening, onboarding and training of all NOC New Hires
  • Manage Customer Expectations
  • Work as liaison from NOC with internal and external teams to coordinate issue resolution efforts
  • Share in NOC leadership On Call responsibilities including Outage Bridges, NOC Support, etc.

Qualifications

  • +5 years Telecommunications experience
  • Strong analytical and problem-solving skills
  • +1-2 years of Incident Management / Outage Management experience
  • +1-2 years of Team Leadership experience
  • +1-2 years of Customer Service Experience
  • Working knowledge of Telecommunication Transport Technology including Route / Switch and Optical Transport technologies. 
  • Working knowledge of Network technologies and design, LAN, WAN, WLAN, Gateway, Hub, TCP/IP, Ethernet
  • Experience with product vendors including Juniper, Adtran, Mikrotik, Infinera, Ubiquiti, BaiCells and Cambium, Certifications a plus
  • Ability to read, decipher and create network diagrams and documentation for design and planning of network communication systems.
  • Network Certifications such as JNCIA, Adtran or Network+ (preferred)

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