Track and maintain Network Operations Center (NOC) metrics and KPIs. * Create and maintain technical documentation and knowledge articles. * Provide guidance and support to Level 1 and Level 2 ...
Track and maintain Network Operations Center (NOC) metrics and KPIs. * Create and maintain technical documentation and knowledge articles. * Provide guidance and support to Level 1 and Level 2 ...
Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless ... Automate manual operational tasks using scripting. Assist with API development and tool ...
Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless ... Automate manual operational tasks using scripting. Assist with API development and tool ...
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)
Infrastructure Engineer
Dearborn, MI · On-site
$99K - $129K/yr
The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities:Network Operations & Support:Provide Level 3 ...
Infrastructure Engineer
Dearborn, MI · On-site
$99K - $129K/yr
The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities:Network Operations & Support:Provide Level 3 ...
Infrastructure Engineer
Dearborn, MI · On-site
$99K - $129K/yr
The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities: * Network Operations & Support: * Provide ...
Infrastructure Engineer
Dearborn, MI · On-site
$99K - $129K/yr
The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities: * Network Operations & Support: * Provide ...
Core Engineer I
Lansing, MI · On-site
The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...
Core Engineer I
Lansing, MI · On-site
The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...
Experience supporting data center, SD-WAN, cloud networking, or network security operations.
New
Experience supporting data center, SD-WAN, cloud networking, or network security operations.
New
... vast network of industry professionals. Mission Statement: At The North Group Inc. it is our ... Lead day-to-day operations of the Global Security Operations Center (GSOC), ensuring 24/7 ...
Quick apply
... vast network of industry professionals. Mission Statement: At The North Group Inc. it is our ... Lead day-to-day operations of the Global Security Operations Center (GSOC), ensuring 24/7 ...
Experience supporting data center, SD-WAN, cloud networking, or network security operations. * #GrandRapidsMI #NowHiring #NetworkOperations #EnterpriseNetworking What Makes HTC A Great Place To Build ...
Experience supporting data center, SD-WAN, cloud networking, or network security operations. * #GrandRapidsMI #NowHiring #NetworkOperations #EnterpriseNetworking What Makes HTC A Great Place To Build ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$60K - $80K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$60K - $80K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$50K - $60K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$50K - $60K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Security Operations Center Operator
Highland Park, MI · On-site
$19 - $21/hr
BlueCare Network Medical and Rx * Blue Cross Blue Shield Dental * Blue Cross Blue Shield Vision * 403(b) with employer match * $25,000 in Life Insurance, * Short-term Disability, * Holiday Pay ...
Quick apply
Security Operations Center Operator
Highland Park, MI · On-site
$19 - $21/hr
BlueCare Network Medical and Rx * Blue Cross Blue Shield Dental * Blue Cross Blue Shield Vision * 403(b) with employer match * $25,000 in Life Insurance, * Short-term Disability, * Holiday Pay ...
Infrastructure Engineer
$98K - $129K/yr
Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.
Quick apply
Infrastructure Engineer
$98K - $129K/yr
Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.
Fleet Operations Associate
Warren, MI · On-site
$35 - $40/hr
Previous experience managing or leading troubleshooting, Network Operations Center (NOC), or incident response teams in automotive, robotics, autonomous vehicle, or technology industries. * Hands-on ...
Fleet Operations Associate
Warren, MI · On-site
$35 - $40/hr
Previous experience managing or leading troubleshooting, Network Operations Center (NOC), or incident response teams in automotive, robotics, autonomous vehicle, or technology industries. * Hands-on ...
... onsite at a PACE Center. PACE is an alternative to nursing home care and - through an ... provider network operations, including provider contracting, credentialing, compliance, and ...
... onsite at a PACE Center. PACE is an alternative to nursing home care and - through an ... provider network operations, including provider contracting, credentialing, compliance, and ...
Serve as an engineering-level escalation resource for the Network Operations Center (NOC) and ... Participation in on-call rotations, including occasional overnight and weekend support * Occasional ...
Serve as an engineering-level escalation resource for the Network Operations Center (NOC) and ... Participation in on-call rotations, including occasional overnight and weekend support * Occasional ...
Serve as an engineering-level escalation resource for the Network Operations Center (NOC) and ... Participation in on-call rotations, including occasional overnight and weekend support * Occasional ...
Serve as an engineering-level escalation resource for the Network Operations Center (NOC) and ... Participation in on-call rotations, including occasional overnight and weekend support * Occasional ...
Tier 1 SOC Analyst
Farmington Hills, MI · On-site
... Operations Center (SOC) environment. - Proactively monitor security events and alerts across endpoints, network, and cloud domains using SIEM and ticketing systems. - Conduct initial analysis and ...
Quick apply
Tier 1 SOC Analyst
Farmington Hills, MI · On-site
... Operations Center (SOC) environment. - Proactively monitor security events and alerts across endpoints, network, and cloud domains using SIEM and ticketing systems. - Conduct initial analysis and ...
Overnight Network Operations Center information
What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?
What is the difference between Overnight Network Operations Center vs Network Support Specialist?
| Aspect | Overnight Network Operations Center | Network Support Specialist |
|---|---|---|
| Certifications | Network+, CCNA, CompTIA Security+ | Network+, CCNA, CompTIA Security+ |
| Work Environment | 24/7 monitoring, shift-based, on-site or remote | Office or remote, regular business hours or on-call |
| Primary Responsibilities | Monitoring network performance, incident response, troubleshooting | Supporting network issues, assisting users, maintenance |
The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.
What are the key skills and qualifications needed to thrive as an Overnight Network Operations Center (NOC) Technician, and why are they important?
What are Overnight Network Operations Center jobs?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Job description
Infrastructure Network Engineer (Cisco Network Operations)
Overview
We are seeking an experienced Infrastructure Network Engineer to support network operations, infrastructure maintenance, troubleshooting, and technical implementations within a Cisco-based enterprise networking environment. This role requires strong expertise in network operations, incident management, routing and switching technologies, automation, and infrastructure support in a 24/7 operational environment.
Key Responsibilities
- Provide Level 3 incident, change, and configuration management to restore services and maintain network performance.
- Provide escalation support for network infrastructure across enterprise environments.
- Collaborate with engineering, planning, manufacturing IT, and site IT teams on network upgrades and integrations.
- Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless controllers, and access points.
- Configure and support routing protocols including BGP, OSPF, ISIS, OMP, and LISP.
- Manage Layer 2 and Layer 3 networking technologies, including VLANs, EtherChannel, and trunking.
- Support Software-Defined Networking technologies including ACI, SD-Access, and SD-WAN.
- Automate manual operational tasks using scripting.
- Assist with API development and tool integrations to support network infrastructure.
- Perform advanced diagnostics using packet captures and system logs.
- Document work within the ticketing system and communicate status updates to customers.
- Coordinate with vendor partners to support operational activities.
- Track and maintain Network Operations Center (NOC) metrics and KPIs.
- Create and maintain technical documentation and knowledge articles.
- Provide guidance and support to Level 1 and Level 2 support teams.
Required Qualifications
- Bachelor's degree.
- 5+ years of experience in change and incident management within a Network Operations Center (NOC) environment.
- Strong experience with Cisco networking technologies.
- Deep understanding of infrastructure architecture, including networking, storage, hosting, and Cisco routing, switching, and voice/data systems.
- Proven experience in global IT delivery, project management, and team leadership.
- Excellent analytical and problem-solving skills.
- Strong multitasking abilities.
- Excellent written and verbal communication skills with the ability to communicate across all levels of an organization.
Preferred Qualifications
- Experience developing and managing APIs.
- Bachelor's degree in Information Technology or a related field.
- Cisco Certified Network Associate (CCNA).
- Cisco Certified Network Professional (CCNP).
- CompTIA Security+ (or equivalent).
- ITIL certification (or equivalent).
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-Hybrid #LI-CP1
About HTC Global Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Troy, MI, US
Year founded
1990