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Overnight Network Operations Center Jobs in Michigan

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities:Network Operations & Support:Provide Level 3 ...

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities: * Network Operations & Support: * Provide ...

The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...

Infrastructure Engineer

Dearborn, MI

$98K - $129K/yr

Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.

Previous experience managing or leading troubleshooting, Network Operations Center (NOC), or incident response teams in automotive, robotics, autonomous vehicle, or technology industries. * Hands-on ...

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Overnight Network Operations Center information

What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?

Working the overnight shift in a NOC can present unique challenges, such as maintaining high alertness during low-activity periods and quickly responding to unexpected network incidents without immediate in-person support from other departments. You'll need to be comfortable working independently, as fewer team members are typically on-site overnight, but strong communication skills are still essential for escalating critical issues to on-call engineers or management. Adapting to a nocturnal schedule and managing sleep hygiene are also important to sustain long-term effectiveness and well-being in this role.

What is the difference between Overnight Network Operations Center vs Network Support Specialist?

AspectOvernight Network Operations CenterNetwork Support Specialist
CertificationsNetwork+, CCNA, CompTIA Security+Network+, CCNA, CompTIA Security+
Work Environment24/7 monitoring, shift-based, on-site or remoteOffice or remote, regular business hours or on-call
Primary ResponsibilitiesMonitoring network performance, incident response, troubleshootingSupporting network issues, assisting users, maintenance

The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.

What are the key skills and qualifications needed to thrive as an Overnight Network Operations Center (NOC) Technician, and why are they important?

To thrive as an Overnight Network Operations Center Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate’s degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and remote troubleshooting platforms is essential. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for identifying, responding to, and resolving network issues promptly to ensure continuous system uptime and minimal business disruption.

What are Overnight Network Operations Center jobs?

Overnight Network Operations Center (NOC) jobs involve monitoring and maintaining an organization’s network infrastructure during nighttime hours. NOC technicians or engineers are responsible for ensuring network uptime, troubleshooting issues, responding to alerts, and performing routine maintenance when network usage is typically low. These roles are critical for organizations that require 24/7 network reliability and may involve working with a team or independently. Effective communication, technical troubleshooting skills, and the ability to work under pressure are essential. Overnight NOC staff may also escalate unresolved issues to senior engineers or on-call support as needed.
What are the most commonly searched types of Network Operations Center jobs in Michigan? The most popular types of Network Operations Center jobs in Michigan are:
What are popular job titles related to Overnight Network Operations Center jobs in Michigan? For Overnight Network Operations Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Overnight Network Operations Center jobs in Michigan look for? The top searched job categories for Overnight Network Operations Center jobs in Michigan are:
Infographic showing various Overnight Network Operations Center job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, and 10% Remote job distribution.

Infrastructure Network Engineer (Cisco Network Operations)

HTC Global Services

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Job Title
Infrastructure Network Engineer (Cisco Network Operations)
Overview
We are seeking an experienced Infrastructure Network Engineer to support network operations, infrastructure maintenance, troubleshooting, and technical implementations within a Cisco-based enterprise networking environment. This role requires strong expertise in network operations, incident management, routing and switching technologies, automation, and infrastructure support in a 24/7 operational environment.
Key Responsibilities
  • Provide Level 3 incident, change, and configuration management to restore services and maintain network performance.
  • Provide escalation support for network infrastructure across enterprise environments.
  • Collaborate with engineering, planning, manufacturing IT, and site IT teams on network upgrades and integrations.
  • Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless controllers, and access points.
  • Configure and support routing protocols including BGP, OSPF, ISIS, OMP, and LISP.
  • Manage Layer 2 and Layer 3 networking technologies, including VLANs, EtherChannel, and trunking.
  • Support Software-Defined Networking technologies including ACI, SD-Access, and SD-WAN.
  • Automate manual operational tasks using scripting.
  • Assist with API development and tool integrations to support network infrastructure.
  • Perform advanced diagnostics using packet captures and system logs.
  • Document work within the ticketing system and communicate status updates to customers.
  • Coordinate with vendor partners to support operational activities.
  • Track and maintain Network Operations Center (NOC) metrics and KPIs.
  • Create and maintain technical documentation and knowledge articles.
  • Provide guidance and support to Level 1 and Level 2 support teams.

Required Qualifications
  • Bachelor's degree.
  • 5+ years of experience in change and incident management within a Network Operations Center (NOC) environment.
  • Strong experience with Cisco networking technologies.
  • Deep understanding of infrastructure architecture, including networking, storage, hosting, and Cisco routing, switching, and voice/data systems.
  • Proven experience in global IT delivery, project management, and team leadership.
  • Excellent analytical and problem-solving skills.
  • Strong multitasking abilities.
  • Excellent written and verbal communication skills with the ability to communicate across all levels of an organization.

Preferred Qualifications
  • Experience developing and managing APIs.
  • Bachelor's degree in Information Technology or a related field.
  • Cisco Certified Network Associate (CCNA).
  • Cisco Certified Network Professional (CCNP).
  • CompTIA Security+ (or equivalent).
  • ITIL certification (or equivalent).

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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