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Network Operations Center Manager Jobs in Michigan

Network Operations Director

Farmington Hills, MI ยท On-site

$83K - $112K/yr

We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)

Oracle's Global Physical Security (GPS) Operations Team secures the corporation's data center and ... IT/network teams, and vendors to diagnose monitoring gaps, restore service, and close recurring ...

New

Oracle's Global Physical Security (GPS) Operations Team secures the corporation's data center and ... IT/network teams, and vendors to diagnose monitoring gaps, restore service, and close recurring ...

New

Infrastructure Engineer

Dearborn, MI ยท On-site

$99K - $129K/yr

Experience Required:5+ years of experience in Network Operations Center (NOC) environments, focusing on incident and configuration management.Deep understanding of network infrastructure architecture ...

The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...

Banking Center Manager

Battle Creek, MI ยท On-site

$60K - $121K/yr

Old National also offers a variety of Impact Network Groups led by team members who are passionate ... and efficient operation of the banking center including branch profit and loss; successful ...

Operational Leadership 20% * Directly manage and oversee the daily operations of the Health Center, ensuring that all services are delivered in a timely, efficient, and high-quality manner.

Operational Leadership 20% * Directly manage and oversee the daily operations of the Health Center, ensuring that all services are delivered in a timely, efficient, and high-quality manner.

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Network Operations Center Manager information

See Michigan salary details

$19.2K

$88.6K

$127.7K

How much do network operations center manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for network operations center manager in Michigan is $88,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $99,400.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Michigan? The most popular types of Network Operations Center jobs in Michigan are:
What are popular job titles related to Network Operations Center Manager jobs in Michigan? For Network Operations Center Manager jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Network Operations Center Manager job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $88,618 per year, or $42.6 per hour.

Infrastructure Network Engineer (Cisco Network Operations)

HTC Global Services

Dearborn, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Job Title
Infrastructure Network Engineer (Cisco Network Operations)
Overview
We are seeking an experienced Infrastructure Network Engineer to support network operations, infrastructure maintenance, troubleshooting, and technical implementations within a Cisco-based enterprise networking environment. This role requires strong expertise in network operations, incident management, routing and switching technologies, automation, and infrastructure support in a 24/7 operational environment.
Key Responsibilities
  • Provide Level 3 incident, change, and configuration management to restore services and maintain network performance.
  • Provide escalation support for network infrastructure across enterprise environments.
  • Collaborate with engineering, planning, manufacturing IT, and site IT teams on network upgrades and integrations.
  • Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless controllers, and access points.
  • Configure and support routing protocols including BGP, OSPF, ISIS, OMP, and LISP.
  • Manage Layer 2 and Layer 3 networking technologies, including VLANs, EtherChannel, and trunking.
  • Support Software-Defined Networking technologies including ACI, SD-Access, and SD-WAN.
  • Automate manual operational tasks using scripting.
  • Assist with API development and tool integrations to support network infrastructure.
  • Perform advanced diagnostics using packet captures and system logs.
  • Document work within the ticketing system and communicate status updates to customers.
  • Coordinate with vendor partners to support operational activities.
  • Track and maintain Network Operations Center (NOC) metrics and KPIs.
  • Create and maintain technical documentation and knowledge articles.
  • Provide guidance and support to Level 1 and Level 2 support teams.

Required Qualifications
  • Bachelor's degree.
  • 5+ years of experience in change and incident management within a Network Operations Center (NOC) environment.
  • Strong experience with Cisco networking technologies.
  • Deep understanding of infrastructure architecture, including networking, storage, hosting, and Cisco routing, switching, and voice/data systems.
  • Proven experience in global IT delivery, project management, and team leadership.
  • Excellent analytical and problem-solving skills.
  • Strong multitasking abilities.
  • Excellent written and verbal communication skills with the ability to communicate across all levels of an organization.

Preferred Qualifications
  • Experience developing and managing APIs.
  • Bachelor's degree in Information Technology or a related field.
  • Cisco Certified Network Associate (CCNA).
  • Cisco Certified Network Professional (CCNP).
  • CompTIA Security+ (or equivalent).
  • ITIL certification (or equivalent).

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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