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Network Operations Jobs in Michigan (NOW HIRING)

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)

Oakgov

Network Operations Manager - IT

Waterford, MI · Hybrid

$144K - $193K/yr

Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, firewalls and so on. * Ensures fiber plans are maintained in cost effective ...

Robert Half

Network Administrator

East Lansing, MI · On-site

$45 - $52/hr

This Long-term Contract position is ideal for someone who is detail oriented and can independently manage network operations, address security-related issues, and maintain reliable connectivity in a ...

Schurz Communications, Inc.

Network Team Lead

Westland, MI · Hybrid

$100K - $110K/yr

Operational Leadership * Own operational health, availability, and performance of Otava's network infrastructure. * Serve as the primary escalation point for critical network incidents and customer ...

Schurz Communications, Inc.

Network Team Lead

Flint, MI · Hybrid

$100K - $110K/yr

Operational Leadership * Own operational health, availability, and performance of Otava's network infrastructure. * Serve as the primary escalation point for critical network incidents and customer ...

Schurz Communications, Inc.

Network Team Lead

Ann Arbor, MI · Hybrid

$100K - $110K/yr

Operational Leadership * Own operational health, availability, and performance of Otava's network infrastructure. * Serve as the primary escalation point for critical network incidents and customer ...

UltraViolet Cyber

Network Engineer

Benton Harbor, MI · On-site

UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive suite of security operations solutions. The Senior Network Engineer will work as part of ...

UltraViolet Cyber

Network Engineer

Benton Harbor, MI · On-site

$80K - $100K/yr

UltraViolet Cyber is a leading platform-enabled unified security operations company providing a ... The Senior Network Engineer will work as part of UltraViolet Cyber's delivery team to our ...

UltraViolet Cyber

Network Engineer

Benton Harbor, MI · On-site

UltraViolet Cyber is a leading platform-enabled unified security operations company providing a ... The Senior Network Engineer will work as part of UltraViolet Cyber's delivery team to our ...

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All JobsNetwork Operations JobsNetwork Operations Jobs in Michigan

Network Operations information

See Michigan salary details

$44K

$104K

$140.8K

How much do network operations jobs pay per year?

As of Jun 21, 2026, the average yearly pay for network operations in Michigan is $103,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $140,300.00 per year, depending on experience, location, and employer.

What jobs pay 10,000 a month without a degree?

Network operations roles such as network engineers or administrators can pay $10,000 or more per month, especially with experience, certifications like Cisco or CompTIA, and in high-demand environments. These positions often require technical skills, problem-solving ability, and familiarity with networking tools and protocols, but may not require a formal degree.

What is a network operations job?

A network operations job involves managing and maintaining an organization’s computer networks to ensure reliable connectivity and security. Responsibilities include monitoring network performance, troubleshooting issues, configuring hardware and software, and implementing security protocols, often using tools like network monitoring software and requiring certifications such as CCNA.

What are Network Operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for those with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries vary based on experience, location, and industry, but networking jobs generally provide good compensation compared to many other IT roles.

What are some common challenges faced in a Network Operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What do network operations do?

Network operations professionals manage and maintain computer networks to ensure reliable connectivity, security, and performance. They monitor network traffic, troubleshoot issues, implement updates, and may use tools like network management systems and protocols to support organizational IT infrastructure.

What are the key skills and qualifications needed to thrive in Network Operations, and why are they important?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations jobs in Michigan? The most popular types of Network Operations jobs in Michigan are:
What are popular job titles related to Network Operations jobs in Michigan? For Network Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Network Operations jobs in Michigan look for? The top searched job categories for Network Operations jobs in Michigan are:
Network Operations jobs near you
Infographic showing various Network Operations job openings in Michigan as of June 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $103,968 per year, or $50 per hour.
Network Operations Director

Network Operations Director

RF Connect

Farmington Hills, MI • On-site

$83K - $112K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Company Description
RF Connect is a team of industry leaders transforming connectivity. We invest in our team, have fun, and give back to our community. We lead the way in the design, deployment, and support of high performance wireless networks and solutions. Our philosophy is simple - hire the best people, do the best work, and set the standard for the industry. Due to our growth and national expansion, we are currently seeking highly motivated, experienced, customer-oriented team members who are looking for an organization where they can make a major contribution and be an integral part of continued growth.
Job Description
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC). This leadership role oversees network monitoring, incident response, service assurance, and operational support across Radio Access Network (RAN), Packet Core, and Backhaul environments.
The Director will be responsible for maintaining high levels of network availability and customer satisfaction while ensuring service level commitments are achieved. In addition to operational leadership, this individual will serve as a senior customer-facing representative for key managed services accounts, participating in service reviews, escalations, and strategic customer discussions.
The ideal candidate possesses deep experience managing wireless network operations teams, strong technical expertise in cellular network infrastructure, and a demonstrated ability to lead customer-facing service organizations. Experience working for or supporting major wireless carriers such as AT&T, T-Mobile, Verizon, DISH Wireless, or similar mobile network operators is highly preferred.
To be successful in this role you should have prior business-to-business customer support experience, have a tenacious customer-focused attitude, and have a strong knowledge base in order to manage and grow our Managed Services portion of our business. In this role you will report to our General Manager of Operator Services in our Farmington Hills, MI headquarters office. This position is eligible for a hybrid work schedule with regular weekly travel to the headquarters office, as outlined in our Hybrid/Remote Work Policy. We will also consider remote applicants residing in the Dallas-Fort Worth metro area.
What You'll Do (responsibilities)
Network Operations Leadership & Infrastructure Management (approx. 70-80% of the role)
  • Lead all NOC operations supporting RAN, Packet Core, and Backhaul environments.
  • Manage network performance, availability, and service assurance activities.
  • Direct incident response, escalation management, and root-cause analysis efforts.
  • Establish and monitor operational KPIs, SLAs, and service metrics.
  • Drive continuous improvement initiatives and operational automation.
  • Oversee staffing, scheduling, performance management, and development of NOC personnel.
  • Partner with engineering teams on capacity planning, network optimization, and technology upgrades.
  • Ensure operational readiness for LTE, 5G, CBRS, private wireless, and IoT deployments.

Customer & Service Management (approx. 20-30% of the role)
  • Serve as the senior operational contact for managed services customers.
  • Participate in customer escalations and critical issue resolution.
  • Conduct periodic service reviews and operational business reviews.
  • Communicate network performance and service metrics to customers.
  • Support customer retention and growth through exceptional service delivery.
  • Collaborate with Sales and Operations leadership on customer satisfaction initiatives.

Qualifications
Experience You Have
  • 8+ years of telecommunications industry experience in IT, telecommunications, or managed services operations.
  • 5+ years managing NOC, service assurance, network operations, or managed services teams.
  • Demonstrated experience supporting cellular wireless networks, including RAN, Packet Core, and Backhaul environments.
  • Experience leading 24x7 operational support organizations.
  • Experience managing customer-facing service delivery and escalation processes.
  • Experience with AT&T, T-Mobile, Verizon, DISH Wireless, UScellular, Ericsson, Nokia, Samsung, Mavenir, or similar wireless carrier/vendor environments, highly preferred.
  • Experience supporting LTE, 5G, CBRS, private wireless, or neutral host networks, highly preferred.

Technical Skills You Have
  • Knowledge of telecommunications infrastructure, networking, managed services environments, 3GPP, RAN, Packet Core, etc.
  • Experience with network monitoring tools, Remote Monitoring & Management (RMM) platforms, and ticketing systems.
  • Familiarity with network performance metrics, incident management, and service level management.

Core Competencies
  • Network Operations Management
  • Managed Services Delivery
  • SLA Management
  • Incident Management
  • Client Relationship Management
  • Telecommunications Infrastructure
  • Network Monitoring and Performance Optimization
  • Technical Account Management
  • Cross-functional Leadership
  • Project Management
  • Data-driven decision making

Educational/Vocational Training You Have
  • Bachelor's degree (or higher) in electrical engineering, computer science, or related field, or an equivalent combination of experience, certifications, or other technical training.
  • Any relevant certifications are a plus.

Environmental/Physical Demands
  • Must be capable of lifting within regulatory limits
  • This position sometimes operates in commercial construction sites, hospitals, and occupied commercial & government buildings. Some activities require the use of a ladder or lift and standing or walking for extended periods of time. When in the office uses standard office equipment such as computers, phones, photocopiers, etc.

Additional Information
Job Type: Full-time
Job Location: Farmington Hills, MI, USA or Dallas-Fort Worth, TX, Metro area; only US-based candidates with US work authorization considered, no outside recruiters
Education Level: 4-year college degree (or equivalent)
Travel: Occasional national travel required, as needed to support the business/department & customer site locations
Compensation Package
  • Competitive, commensurate with experience
  • Health benefits
  • HSA w/ company matching
  • 401k w/ company matching
  • PTO w/ rollover

All of your information will be kept confidential according to EEO guidelines.
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