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Network Operations Jobs in Michigan (NOW HIRING)

SRI Tech Solutions

NOC Lead Engineer

Grand Rapids, MI

$94.20K - $130K/yr

Senior Network Operations Lead - Enterprise Networking & Security Grand Rapids, MI (3 days onsite / 2 remote) 18+ Months Contract Key Responsibilities * Lead daily NOC operations and mentor L1/L2 ...

Corning

This role requires a deep understanding of advanced networking technologies and a commitment to driving excellence in network operations. As the Network Engineer, act as a subject matter expert ...

ODL

Senior Network Engineer

Zeeland, MI · On-site

$95.70K - $131.10K/yr

This role owns network strategy, architecture, projects, operations, and support worldwide, serving as the technical authority for ODL's network infrastructure across manufacturing facilities in the ...

ODL, Inc.

Senior Network Engineer

Zeeland, MI · On-site

$95.70K - $131.10K/yr

This role owns network strategy, architecture, projects, operations, and support worldwide, serving as the technical authority for ODL's network infrastructure across manufacturing facilities in the ...

blueStone

Lead, Provisioning Operations

Detroit, MI · On-site

Coordinate operational activities and system level readiness for internal and external maintenances ... Understanding of cellular network technology, telecommunications industry, or telematics

Ezee Fiber

Director, Operations

Troy, MI

As the Director of Operations, this role is responsible for driving the operational and strategic ... Deliver the network on schedule and on budget while holding the line on quality and safety. Remove ...

University of Michigan

Lead Network Engineer

Ann Arbor, MI · On-site

$103.04K - $114.45K/yr

You are expected to assist the Network Operations Team in resolving problems, which may be at an end user level or on the network side. As part of project work you will develop instructions for the ...

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See Michigan salary details

$44K

$104K

$140.8K

How much do network operations jobs pay per year?

As of May 30, 2026, the average yearly pay for network operations in Michigan is $103,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $140,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Network Operations, and why are they important?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What are some common challenges faced in a Network Operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What are Network Operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations jobs in Michigan? The most popular types of Network Operations jobs in Michigan are:
What are popular job titles related to Network Operations jobs in Michigan? For Network Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Network Operations jobs in Michigan look for? The top searched job categories for Network Operations jobs in Michigan are:
Network Operations jobs near you

Director of Network Operations & IT Infrastructure (in-office)

Stenger & Stenger PC

Grand Rapids, MI • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Summary:
The Director of Network Operations & IT Infrastructure will lead the strategic planning, design, implementation, and maintenance of all hardware, software, networks, and data center operations for the firm. This role ensures 24/7 uptime, robust security, and seamless connectivity for a 50% remote workforce, while adhering to strict legal and financial compliance standards. The primary emphasis is on strong enterprise networking leadership, with the expectation to develop into broader security leadership over time. This is a strictly on-site position based at our Grand Rapids headquarters. Remote or hybrid work arrangements are not available for this role.

Key Responsibilities

Strategic Infrastructure Planning & Leadership

  • Develop and execute a comprehensive IT infrastructure roadmap aligning with the firm's growth.
  • Direct the procurement and implementation of network products, services, and security solutions.
  • Manage the departmental budget, vendor contracts, and service level agreements (SLAs) with ISPs, VoIP providers, and cloud vendors.
  • Serve as a key escalation point for critical IT failures, ensuring high availability.
  • Own root cause analysis and permanent remediation of recurring outages.

Network Operations & Security

  • Oversee LAN/WAN connectivity, VoIP systems, firewall management, and VPN/SD-WAN solutions for remote users.
  • Ensure the integrity and availability of all data, specifically sensitive financial and client information.
  • Lead vulnerability management, SIEM/monitoring, and incident response planning.
  • Lead the maintenance of audit-ready documentation and prepare IT infrastructure for compliance assessments.
  • Maintain Disaster Recovery and Business Continuity plans to ensure operational resilience.
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Support Operations

  • Direct the help desk to ensure 24/7 support for both in-office staff and remote employees (100+ users).
  • Reduce ticket volume through system improvements and root cause fixes.
  • Establish policies and procedures for secure, reliable remote workstation hardware/software and peripheral devices.
  • Implement secure remote access protocols (VPN, MFA) to maintain firm compliance.
  • Ensure proper backups, retention, and data destruction procedures.

Team Leadership & Management

  • Foster a high-performance culture across a distributed workforce.
  • Hold vendors accountable to SLAs and contractual obligations.
  • Present solutions and cost analysis to the leadership team

Required Qualifications

  • Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Experience: 8–10+ years of IT experience, with at least 5 years in a senior leadership or management role, preferably in a law firm or financial services environment.
  • Technical Skills: Deep knowledge of enterprise networking (Watchguard, NetGear), VPN/SD-WAN, VoIP, virtualization (VMware/Hyper-V), and Microsoft Azure/365 infrastructure.
  • Compliance: Experience with PCIDSS, HIPAA, GLBA, or other financial data security standards.
  • Soft Skills: Proven ability to communicate technical requirements to non-technical partners and senior management.

Preferred Qualifications

  • Certifications: CISSP, CCNA/CCNP, or ITIL Foundation.
  • Experience with document management systems.
  • Experience in regulated environments and distributed workforce support.
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Core Competencies for this Role

  • High-Pressure Support: Ability to maintain calm and provide 100% uptime during high-stakes deadlines.
  • Remote Team Cohesion: Ability to build morale in a distributed setting.
  • Proactive Security: Deep familiarity with threat detection and mitigation.

First 90-day success expectations

  • Complete infrastructure and vendor audit
  • Identify top operational risks and the remediation plan
  • Stabilize recurring outages
  • Deliver infrastructure and security roadmap

Career growth expectations

  • This role is designed for a strong networking and infrastructure leader who will be developed into the firm’s security leader (CISO-equivalent) over time through hands-on experience, training, and increasing ownership of security and compliance functions. This is a strictly on-site position. Remote or hybrid work arrangements are not available for this role