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Network Operations Jobs in Michigan (NOW HIRING)

blueStone

Lead, Provisioning Operations

Detroit, MI · On-site

Coordinate operational activities and system level readiness for internal and external maintenances ... Understanding of cellular network technology, telecommunications industry, or telematics

Ezee Fiber

Director, Operations

Troy, MI

As the Director of Operations, this role is responsible for driving the operational and strategic ... Deliver the network on schedule and on budget while holding the line on quality and safety. Remove ...

Ezee Fiber

Director, Operations

Troy, MI · On-site

JOB SUMMARY As the Director of Operations, this role is responsible for driving the operational and ... Deliver the network on schedule and on budget while holding the line on quality and safety. Remove ...

Hitachi

IT Network Lead

Farmington Hills, MI

Location: Farmington Hills, Michigan, United States Job ID: R0073365 Date Posted: 2025-02-04 Company Name: HITACHI ASTEMO AMERICAS, INC. Profession (Job Category): IT, Telecom & Internet Job Schedule ...

Bluebird Network

Core Engineer I

Lansing, MI · On-site

The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...

Hitachi, Ltd.

IT Network Lead

Farmington Hills, MI · On-site

Location: Farmington Hills, Michigan, United States Job ID: R0073365 Date Posted: 2025-02-04 Company Name: HITACHI ASTEMO AMERICAS, INC. Profession (Job Category): IT, Telecom & Internet Job Schedule ...

Corning

$13.75 - $18.25/hr

Role Purpose The IT Global Network Services Intern will support the GNS Operations Team in maintaining accurate documentation, assisting with the creation and update of Standard Operating Procedures ...

Sunset Grown

Network Engineer

Livonia, MI · On-site

Configure and optimize network devices to ensure efficient and reliable network operation. * Monitor network performance and troubleshoot network issues, collaborating with other teams and service ...

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Network Operations information

See Michigan salary details

$44K

$104K

$140.8K

How much do network operations jobs pay per year?

As of Jul 13, 2026, the average yearly pay for network operations in Michigan is $103,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $140,300.00 per year, depending on experience, location, and employer.

What is a network operations job?

A network operations job involves managing and maintaining an organization’s computer networks to ensure reliable connectivity, security, and performance. Professionals in this role monitor network traffic, troubleshoot issues, implement updates, and often use tools like network monitoring software and protocols such as TCP/IP. Certifications like Cisco CCNA or CompTIA Network+ are commonly valued in this field.

What jobs pay 500,000 a year in the US?

In the field of network operations, senior roles such as Chief Network Officer or network architecture executives can reach or exceed $500,000 annually, especially with extensive experience, leadership responsibilities, and advanced certifications. High-level positions in technology companies or large organizations may also offer compensation in this range, often including bonuses and stock options.

What are Network Operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for those with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries can vary based on location, experience, and the complexity of the network environment, but generally, networking jobs are considered well-paying within the IT industry.

What are some common challenges faced in a Network Operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What do network operations do?

Network operations professionals manage and maintain computer networks to ensure reliable connectivity, security, and performance. They monitor network traffic, troubleshoot issues, implement updates, and may use tools like network management systems and protocols to support organizational IT infrastructure.

What are the key skills and qualifications needed to thrive in Network Operations, and why are they important?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations jobs in Michigan? The most popular types of Network Operations jobs in Michigan are:
What are popular job titles related to Network Operations jobs in Michigan? For Network Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Network Operations jobs in Michigan look for? The top searched job categories for Network Operations jobs in Michigan are:
Network Operations jobs near you
Infographic showing various Network Operations job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $103,968 per year, or $50 per hour.
Network Infrastructure Engineer Tier 2 - Petoskey, MI

Network Infrastructure Engineer Tier 2 - Petoskey, MI

Surf Internet

Byron Center, MI • On-site

$28 - $31/hr

Full-time

Re-posted 28 days ago

Surf Internet rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

33rd of 82 rated telecommunications companies

Job description

Network Infrastructure Engineer – Tier 2Overview

As a Network Infrastructure Engineer - Tier 2 at Surf Internet, you will support the maintenance and management of our fiber optic and wireless network infrastructures. Your primary responsibilities include assisting with network service operations, focusing on fiber optic troubleshooting, smart hands triage, and resolving network issues under guidance. Your role is essential in helping deliver reliable internet services to residential and commercial customers.

Reports To:               Wireless Infrastructure Manager

Department:              Network Operations

Job Status:                Non-Exempt

Responsibilities:

Issue and Ticket Management:

  • Assist in managing service tickets related to outages and technical problems, supporting rapid diagnosis and resolution of fiber optic and wireless network issues to minimize downtime.

Repairs and Troubleshooting:

  • Perform troubleshooting and repairs for fiber optic and wireless networks, including after-hours support under supervision.
  • Assist with OTDR and splicing techniques (single and ribbon) to address fiber optic issues.
  • Provide smart hands triage, supporting on-site network equipment installations, configurations, and troubleshooting as directed.

Documentation and Reporting:

  • Maintain accurate records of network configurations, maintenance activities, and repair logs with guidance.
  • Contribute to reports on network issues, actions taken, and resolution outcomes, emphasizing fiber optic troubleshooting.

Customer Interaction and Support:

  • Communicate with customers to provide updates on network status and outage resolutions, ensuring clarity and professionalism.

Collaboration and Coordination:

  • Work closely with team members and other departments under supervision to resolve network issues and support improvements in fiber optic infrastructure.
  • Participate in team meetings and contribute to collaborative efforts.

Compliance and Safety:

  • Adhere to company policies, industry regulations, and safety standards, including 100% tower attachment when working above 6 feet.
  • Follow operational procedures and best practices in all network-related activities.

Skills and Competencies:

  • Basic knowledge of fiber optic and wireless network maintenance, with familiarity in splicing, OTDR, and smart hands triage.
  • Understanding of LAN/WAN troubleshooting, networking protocols, and routing (e.g., routers, Adtran systems).
  • Introductory knowledge of Radio Frequency (RF) and fiber optic terminology/technology.
  • Strong problem-solving skills with attention to detail.
  • Effective communication skills for internal coordination and customer interactions.
  • Ability to work under supervision, handle basic emergency situations, and troubleshoot network systems methodically.
  • Familiarity with Networking and Windows environments.

Work Hours and Availability:

  • Regular working hours with flexibility for after-hours shifts, weekends, and on-call duties as part of a rotating schedule for emergency support.
  • Willingness to travel for short periods (1-2 days) when required.

Support and Development:

  • Access to ongoing professional development and training to build skills in fiber optic troubleshooting, smart hands triage, and network infrastructure management.

Qualifications:

  • 1+ years of experience in an IT role, with fiber optic experience preferred.
  • High school diploma or equivalent.
  • Ability to work in challenging environments (e.g., rain, snow, extreme heat/cold) and lift up to 75 lbs.
  • Availability for on-call duties and occasional travel as needed.
  • Basic proficiency in Networking and Windows.
  • Ability to work under supervision with clear instructions.

What Surf Internet employees say

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