Track and maintain Network Operations Center (NOC) metrics and KPIs. * Create and maintain technical documentation and knowledge articles. * Provide guidance and support to Level 1 and Level 2 ...
Track and maintain Network Operations Center (NOC) metrics and KPIs. * Create and maintain technical documentation and knowledge articles. * Provide guidance and support to Level 1 and Level 2 ...
Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless ... Automate manual operational tasks using scripting. Assist with API development and tool ...
Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless ... Automate manual operational tasks using scripting. Assist with API development and tool ...
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)
Network Operations Director
Farmington Hills, MI · On-site
$83K - $112K/yr
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)
... WAN, data center fabrics (ACI/VXLAN), and cloud networking. REQUIRED SKILLS : Juniper Networks ... What You'll Do Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
... WAN, data center fabrics (ACI/VXLAN), and cloud networking. REQUIRED SKILLS : Juniper Networks ... What You'll Do Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
Infrastructure Engineer
Dearborn, MI · On-site
$99K - $129K/yr
The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities:Network Operations & Support:Provide Level 3 ...
Infrastructure Engineer
Dearborn, MI · On-site
$99K - $129K/yr
The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities:Network Operations & Support:Provide Level 3 ...
Core Engineer I
Lansing, MI · On-site
The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...
Core Engineer I
Lansing, MI · On-site
The position provides Tiered support to Bluebird's front line Network Operations Center team. This position will be part of our on-call rotation with other Network Engineering Core and Provisioning ...
... vast network of industry professionals. Mission Statement: At The North Group Inc. it is our ... Lead day-to-day operations of the Global Security Operations Center (GSOC), ensuring 24/7 ...
Quick apply
... vast network of industry professionals. Mission Statement: At The North Group Inc. it is our ... Lead day-to-day operations of the Global Security Operations Center (GSOC), ensuring 24/7 ...
Experience supporting data center, SD-WAN, cloud networking, or network security operations. * #GrandRapidsMI #NowHiring #NetworkOperations #EnterpriseNetworking What Makes HTC A Great Place To Build ...
Experience supporting data center, SD-WAN, cloud networking, or network security operations. * #GrandRapidsMI #NowHiring #NetworkOperations #EnterpriseNetworking What Makes HTC A Great Place To Build ...
Data Center Operations and Facilities
Detroit, MI · On-site
$60K - $80K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$60K - $80K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$50K - $60K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$50K - $60K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
... WAN, data center fabrics (ACI/VXLAN), and cloud networking. REQUIRED SKILLS : Juniper Networks ... What You'll Do Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
... WAN, data center fabrics (ACI/VXLAN), and cloud networking. REQUIRED SKILLS : Juniper Networks ... What You'll Do Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Data Center Operations and Facilities
Detroit, MI · On-site
$45K - $55K/yr
Roles & Responsibilities • 24x7x365 IT Operations Center for Detroit manufacturing, corporate ... server, network, storage, backup, cloud, and hybrid environments • Hands and feet support ...
Security Operations Center (SOC) Tier 1 Analyst Location: Farmington Hills, Michigan Duration: 6+ ... SOC Analysis * Monitor security incidents for, endpoints, network, and cloud domains, being ...
New
Security Operations Center (SOC) Tier 1 Analyst Location: Farmington Hills, Michigan Duration: 6+ ... SOC Analysis * Monitor security incidents for, endpoints, network, and cloud domains, being ...
New
Security Operations Center Operator
Highland Park, MI · On-site
$19 - $21/hr
BlueCare Network Medical and Rx * Blue Cross Blue Shield Dental * Blue Cross Blue Shield Vision * 403(b) with employer match * $25,000 in Life Insurance, * Short-term Disability, * Holiday Pay ...
Quick apply
Security Operations Center Operator
Highland Park, MI · On-site
$19 - $21/hr
BlueCare Network Medical and Rx * Blue Cross Blue Shield Dental * Blue Cross Blue Shield Vision * 403(b) with employer match * $25,000 in Life Insurance, * Short-term Disability, * Holiday Pay ...
Part-Time Strategic Support Associate, Security Operations Center
Lansing, MI · On-site
$17.25 - $22.25/hr
The Security Operations Center (SOC) SSA will be a member of Jackson's Information Security Team ... Knowledge of basic computer networking principles and practices. * Knowledge of basic data ...
New
Part-Time Strategic Support Associate, Security Operations Center
Lansing, MI · On-site
$17.25 - $22.25/hr
The Security Operations Center (SOC) SSA will be a member of Jackson's Information Security Team ... Knowledge of basic computer networking principles and practices. * Knowledge of basic data ...
New
The Security Operations Center (SOC) SSA will be a member of Jackson's Information Security Team ... Knowledge of basic computer networking principles and practices. * Knowledge of basic data ...
New
The Security Operations Center (SOC) SSA will be a member of Jackson's Information Security Team ... Knowledge of basic computer networking principles and practices. * Knowledge of basic data ...
New
Infrastructure Engineer
Dearborn, MI · On-site
$98K - $129K/yr
Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.
Quick apply
Infrastructure Engineer
Dearborn, MI · On-site
$98K - $129K/yr
Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.
Fleet Operations Associate
Warren, MI · On-site
$35 - $40/hr
Previous experience managing or leading troubleshooting, Network Operations Center (NOC), or incident response teams in automotive, robotics, autonomous vehicle, or technology industries. * Hands-on ...
Fleet Operations Associate
Warren, MI · On-site
$35 - $40/hr
Previous experience managing or leading troubleshooting, Network Operations Center (NOC), or incident response teams in automotive, robotics, autonomous vehicle, or technology industries. * Hands-on ...
... onsite at a PACE Center. PACE is an alternative to nursing home care and - through an ... provider network operations, including provider contracting, credentialing, compliance, and ...
... onsite at a PACE Center. PACE is an alternative to nursing home care and - through an ... provider network operations, including provider contracting, credentialing, compliance, and ...
Network Operations Center information
See Michigan salary details
$44K - $52.8K
5% of jobs
$52.8K - $61.6K
9% of jobs
$61.6K - $70.4K
3% of jobs
$78.1K is the 25th percentile. Wages below this are outliers.
$70.4K - $79.2K
8% of jobs
$79.2K - $88K
4% of jobs
$88K - $96.8K
15% of jobs
The median wage is $99.9K / yr.
$96.8K - $105.6K
15% of jobs
$105.6K - $114.4K
2% of jobs
$122K is the 75th percentile. Wages above this are outliers.
$114.4K - $123.2K
16% of jobs
$123.2K - $132K
3% of jobs
$132K - $140.8K
20% of jobs
$44K
$104K
$140.8K
How much do network operations center jobs pay per year?
What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?
To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.
What is a Network Operations Center job?
A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.
What does a typical shift look like for someone working in a Network Operations Center?
A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
Infrastructure Network Engineer (Cisco Network Operations)
Overview
We are seeking an experienced Infrastructure Network Engineer to support network operations, infrastructure maintenance, troubleshooting, and technical implementations within a Cisco-based enterprise networking environment. This role requires strong expertise in network operations, incident management, routing and switching technologies, automation, and infrastructure support in a 24/7 operational environment.
Key Responsibilities
- Provide Level 3 incident, change, and configuration management to restore services and maintain network performance.
- Provide escalation support for network infrastructure across enterprise environments.
- Collaborate with engineering, planning, manufacturing IT, and site IT teams on network upgrades and integrations.
- Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless controllers, and access points.
- Configure and support routing protocols including BGP, OSPF, ISIS, OMP, and LISP.
- Manage Layer 2 and Layer 3 networking technologies, including VLANs, EtherChannel, and trunking.
- Support Software-Defined Networking technologies including ACI, SD-Access, and SD-WAN.
- Automate manual operational tasks using scripting.
- Assist with API development and tool integrations to support network infrastructure.
- Perform advanced diagnostics using packet captures and system logs.
- Document work within the ticketing system and communicate status updates to customers.
- Coordinate with vendor partners to support operational activities.
- Track and maintain Network Operations Center (NOC) metrics and KPIs.
- Create and maintain technical documentation and knowledge articles.
- Provide guidance and support to Level 1 and Level 2 support teams.
Required Qualifications
- Bachelor's degree.
- 5+ years of experience in change and incident management within a Network Operations Center (NOC) environment.
- Strong experience with Cisco networking technologies.
- Deep understanding of infrastructure architecture, including networking, storage, hosting, and Cisco routing, switching, and voice/data systems.
- Proven experience in global IT delivery, project management, and team leadership.
- Excellent analytical and problem-solving skills.
- Strong multitasking abilities.
- Excellent written and verbal communication skills with the ability to communicate across all levels of an organization.
Preferred Qualifications
- Experience developing and managing APIs.
- Bachelor's degree in Information Technology or a related field.
- Cisco Certified Network Associate (CCNA).
- Cisco Certified Network Professional (CCNP).
- CompTIA Security+ (or equivalent).
- ITIL certification (or equivalent).
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-Hybrid #LI-CP1
About HTC Global Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Troy, MI, US
Year founded
1990