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Network Operations Center Jobs in Detroit, MI (NOW HIRING)

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC)

Stefanini

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

The role requires a strong background in Cisco networking technologies and experience in a Network Operations Center (NOC) environment. Responsibilities:Network Operations & Support:Provide Level 3 ...

FastTek

Infrastructure Engineer

Dearborn, MI · On-site

$98K - $129K/yr

Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.

Aquent

Fleet Operations Associate

Warren, MI · On-site

$35 - $40/hr

Previous experience managing or leading troubleshooting, Network Operations Center (NOC), or incident response teams in automotive, robotics, autonomous vehicle, or technology industries. * Hands-on ...

Epitec, Inc.

Change Incident Manager

Detroit, MI

Strong background/knowledge of ITIL Framework Customer Service and/or Network Operations Center background Corporate Requirements: Serve as a liaison between the business area and the IT organization ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Detroit, MI

Network Operations Center information

See Detroit, MI salary details

$49.9K

$117.9K

$159.6K

How much do network operations center jobs pay per year?

As of Aug 2, 2026, the average yearly pay for network operations center in Detroit, MI is $117,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,900.00 and $159,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the most commonly searched types of Network Operations Center jobs in Detroit, MI? The most popular types of Network Operations Center jobs in Detroit, MI are:
What are popular job titles related to Network Operations Center jobs in Detroit, MI? For Network Operations Center jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Detroit, MI look for? The top searched job categories for Network Operations Center jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Network Operations Center jobs? Cities near Detroit, MI with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Detroit, MI as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $117,867 per year, or $56.7 per hour.

Infrastructure Network Engineer (Cisco Network Operations)

HTC Global Services

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Title
Infrastructure Network Engineer (Cisco Network Operations)
Overview
We are seeking an experienced Infrastructure Network Engineer to support network operations, infrastructure maintenance, troubleshooting, and technical implementations within a Cisco-based enterprise networking environment. This role requires strong expertise in network operations, incident management, routing and switching technologies, automation, and infrastructure support in a 24/7 operational environment.
Key Responsibilities
  • Provide Level 3 incident, change, and configuration management to restore services and maintain network performance.
  • Provide escalation support for network infrastructure across enterprise environments.
  • Collaborate with engineering, planning, manufacturing IT, and site IT teams on network upgrades and integrations.
  • Install, configure, upgrade, and troubleshoot Cisco routers, switches, ROMMON, DNA Center, wireless controllers, and access points.
  • Configure and support routing protocols including BGP, OSPF, ISIS, OMP, and LISP.
  • Manage Layer 2 and Layer 3 networking technologies, including VLANs, EtherChannel, and trunking.
  • Support Software-Defined Networking technologies including ACI, SD-Access, and SD-WAN.
  • Automate manual operational tasks using scripting.
  • Assist with API development and tool integrations to support network infrastructure.
  • Perform advanced diagnostics using packet captures and system logs.
  • Document work within the ticketing system and communicate status updates to customers.
  • Coordinate with vendor partners to support operational activities.
  • Track and maintain Network Operations Center (NOC) metrics and KPIs.
  • Create and maintain technical documentation and knowledge articles.
  • Provide guidance and support to Level 1 and Level 2 support teams.

Required Qualifications
  • Bachelor's degree.
  • 5+ years of experience in change and incident management within a Network Operations Center (NOC) environment.
  • Strong experience with Cisco networking technologies.
  • Deep understanding of infrastructure architecture, including networking, storage, hosting, and Cisco routing, switching, and voice/data systems.
  • Proven experience in global IT delivery, project management, and team leadership.
  • Excellent analytical and problem-solving skills.
  • Strong multitasking abilities.
  • Excellent written and verbal communication skills with the ability to communicate across all levels of an organization.

Preferred Qualifications
  • Experience developing and managing APIs.
  • Bachelor's degree in Information Technology or a related field.
  • Cisco Certified Network Associate (CCNA).
  • Cisco Certified Network Professional (CCNP).
  • CompTIA Security+ (or equivalent).
  • ITIL certification (or equivalent).

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-Hybrid #LI-CP1

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