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Network Operations Center Jobs in Michigan (NOW HIRING)

Epitec, Inc.

Change Incident Manager

Detroit, MI

Strong background/knowledge of ITIL Framework Customer Service and/or Network Operations Center background Corporate Requirements: Serve as a liaison between the business area and the IT organization ...

AECOM

Senior Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess changing ...

AECOM

Senior Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess changing ...

AECOM

Senior Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess changing ...

AECOM

Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Learn and use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess ...

AECOM

Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Learn and use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess ...

AECOM

Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Learn and use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess ...

AECOM

Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Learn and use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess ...

AECOM

Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

Learn and use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess ...

AECOM

Traffic Operations Engineer

Detroit, MI

$86K - $117K/yr

Learn and use traffic signal equipment, technology, and software systems to manage the traffic signal network from the operations center * Review and evaluate planned and unplanned events to assess ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Michigan

Network Operations Center information

See Michigan salary details

$44K

$104K

$140.8K

How much do network operations center jobs pay per year?

As of Jul 16, 2026, the average yearly pay for network operations center in Michigan is $103,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $140,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the most commonly searched types of Network Operations Center jobs in Michigan? The most popular types of Network Operations Center jobs in Michigan are:
What are popular job titles related to Network Operations Center jobs in Michigan? For Network Operations Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Michigan look for? The top searched job categories for Network Operations Center jobs in Michigan are:
What cities in Michigan are hiring for Network Operations Center jobs? Cities in Michigan with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Michigan as of July 2026, with employment types broken down into 76% Full Time, 9% Part Time, and 15% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $103,968 per year, or $50 per hour.
Change Incident Manager

Change Incident Manager

Epitec, Inc.

Detroit, MI

Full-time

Re-posted 21 days ago

Job description

Company Description

This position is located in Detroit MI for one of the largest healthcare companies in the State.

Job Description

Summary Oversee development of ITSM-based management process and controls to ensure IT service delivery meets business objectives with high quality. Provide a single point of contact for one or more IT Service Management process (es). Examples: Incident, Change, Problem. Will act as Incident Manager with day-to-day responsibility for investigating and coordinating resolution actions for severity incidents. Departmental Requirements: ITIL V3 Certified Professional Incident Management Systems Training/Certification (ex. BMC Certified Professional, HPSM Certification, etc.) 10 Years Incident Management experience. Departmental Preferences: Looking for a seasoned very strong service manager. Strong background/knowledge of ITIL Framework Customer Service and/or Network Operations Center background Corporate Requirements: Serve as a liaison between the business area and the IT organization to provide technical solutions required for the achievement of business goals. Collect, analyze, develop, document, and communicate business requirement. Support one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple function of the business. Serve in a lead role. Conduct data gathering and analysis to understand business strategy requirements. Lead and provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Provide input from a business and IT perspective. Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks and cost vs. benefits. Analyze customer?s operations to understand their strengths and weaknesses to determine opportunities for improvements. Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers. Develop and assist in the presentation of businesses cases. Develop user test cases and system integration testing and validate test results during testing. Review and approve test plans and monitor testing process to ensure that business results are adequately tested with minimal risk, as needed. Review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk. Investigate, resolve and escalate problems. Procure technical assistance to help in problem resolution. Monitor and analyze performance metrics to ensure customer satisfaction. Keeps customers informed of problems, issues, and status. Manage customers? expectations. Ensure IT solutions meet customers? needs. Coach and transfer knowledge to less experienced team members. Other duties may be assigned. Qualifications EDUCATION AND/OR EXPERIENCE Bachelor?s degree in related field preferred. Five (5) years of relevant technical or business work experience required. OTHER SKILLS AND ABILITIES Leadership skills, experience/in-depth knowledge of business operations and systems requirement processes. Display innovation in identifying, proposing, and overseeing the execution of business solutions. Written and verbal communication skills interpersonal skills. Ability to work independently, or within a team environment. Other related skills and/or abilities may be required to perform this job.

Additional Information

This is a DIRECT HIRE Position. MUST BE a US CITIZEN OR GREEN CARD HOLDER









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