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Overnight Network Operations Center Jobs in Michigan

FastTek

Infrastructure Engineer

Dearborn, MI

$98K - $129K/yr

Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.

Apex Systems

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of support documentation and knowledge articles. * Support and upskill L1 and L2 team members.

Datavant

Service Delivery Manager

Detroit, MI · On-site

$72K - $78K/yr

Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow disruptions * Support training for new hires and ensure readiness to transition to centralized training ...

Epitec, Inc.

Change Incident Manager

Detroit, MI

Strong background/knowledge of ITIL Framework Customer Service and/or Network Operations Center background Corporate Requirements: Serve as a liaison between the business area and the IT organization ...

TEKsystems

Network Engineer/manager

Benton Harbor, MI

$65 - $74/hr

Balancing executive strategy with operational excellence, you will also optimize workflows and ... Plan and architect enterprise-scale LAN, WAN, Wireless, and Data Center deployments. You will ...

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All JobsNetwork Operations Center JobsOvernight Network Operations Center JobsOvernight Network Operations Center Jobs in Michigan

Overnight Network Operations Center information

What is an overnight Network Operations Center job?

Overnight Network Operations Center (NOC) jobs involve monitoring and maintaining an organization’s network infrastructure during nighttime hours. NOC technicians or engineers are responsible for ensuring network uptime, troubleshooting issues, responding to alerts, and performing routine maintenance when network usage is typically low. These roles are critical for organizations that require 24/7 network reliability and may involve working with a team or independently. Effective communication, technical troubleshooting skills, and the ability to work under pressure are essential. Overnight NOC staff may also escalate unresolved issues to senior engineers or on-call support as needed.

What are some unique challenges of working the overnight shift in a Network Operations Center (NOC)?

Working the overnight shift in a NOC can present unique challenges, such as maintaining high alertness during low-activity periods and quickly responding to unexpected network incidents without immediate in-person support from other departments. You'll need to be comfortable working independently, as fewer team members are typically on-site overnight, but strong communication skills are still essential for escalating critical issues to on-call engineers or management. Adapting to a nocturnal schedule and managing sleep hygiene are also important to sustain long-term effectiveness and well-being in this role.

What are the key skills and qualifications needed to thrive as an overnight Network Operations Center (NOC) technician, and why are they important?

To thrive as an Overnight Network Operations Center Technician, you need a solid understanding of networking fundamentals, troubleshooting skills, and typically an associate’s degree or relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and remote troubleshooting platforms is essential. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for identifying, responding to, and resolving network issues promptly to ensure continuous system uptime and minimal business disruption.

What is the difference between Overnight Network Operations Center vs Network Support Specialist?

AspectOvernight Network Operations CenterNetwork Support Specialist
CertificationsNetwork+, CCNA, CompTIA Security+Network+, CCNA, CompTIA Security+
Work Environment24/7 monitoring, shift-based, on-site or remoteOffice or remote, regular business hours or on-call
Primary ResponsibilitiesMonitoring network performance, incident response, troubleshootingSupporting network issues, assisting users, maintenance

The Overnight Network Operations Center focuses on continuous, overnight monitoring and incident management of network systems, often requiring shift work and specialized certifications. In contrast, a Network Support Specialist typically provides support during regular hours, assisting with network issues and maintenance. Both roles require similar certifications but differ mainly in work hours and scope of responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Michigan?

The most popular types of Network Operations Center jobs in Michigan are:

What are popular job titles related to Overnight Network Operations Center jobs in Michigan?

For Overnight Network Operations Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Overnight Network Operations Center jobs in Michigan look for?

The top searched job categories for Overnight Network Operations Center jobs in Michigan are:

Overnight Network Operations Center jobs near you
Infographic showing various Overnight Network Operations Center job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Mgr, Operations Lakeland Care Network

Corewell Health

Benton Harbor, MI • On-site

$80K - $107K/yr

Full-time

Medical, Retirement

Posted 15 days ago

Corewell Health rating

7.0

Company rating: 7.0 out of 10

Based on 778 frontline employees who took The Breakroom Quiz

414th of 889 rated healthcare providers

Job description

Job Summary - Manager, Operations Lakeland Care Network
Lakeland Care Network is actively recruiting an accomplished Manager of Operations to oversee our high-volume Call Center and our Accredited Continuing Medical Education program. This dynamic leadership role will collaborate closely with Quality and Credentialing teams, providing direct supervision to a staff of approximately 30. We're seeking a results-driven leader with proven experience in cross-functional teamwork, problem-solving, and stakeholder engagement. Familiarity with computer software and program development is highly valued.
Responsible for the activities of team members within practices and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partners. Trains team members and serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence. Manages multiple sites and specialty programs.
Essential Functions -Mgr, Operations Lakeland Care Network
  • Accountable in collaboration with dyad partners for the delivery of quality services though consistent application of polices, procedures, protocols and standards, and through support for an educational plan to meet the needs of the team and assure compliance. Identifies policies/procedures/standard work needed for site/service and participates in writing, reviewing and revising site/service policies/procedures/standard work.
  • Responsible for creating an environment that promotes patient satisfaction. Ensures that patients, their families, visitors, customers, and employees are treated with kindness and respect. Demonstrates teamwork and integrity in all work-related activities. Ensures that work-performed supports Corewell Health's mission. Responsible for monitoring patient satisfaction data and meeting established target. Ensures that team members are delivering an exceptional experience and responding to concerns and complaints in a timely and effective manner. Develops action plans to create and ensure an environment of patient satisfaction.
  • In collaboration with dyad and director leadership, assists in the development and management of the operational and capital budgets. Oversees/responsible for monitoring and managing labor and expenses within the practice. Collaborates or assumes primary accountability for interviewing, recruitment/hiring/retention, performance monitoring, initiating counseling and corrective action and terminating staff, consulting with Human Resources and providers. Oversees/monitors time and attendance records and prepares/reports payroll for team.
  • Responsible for employee engagement/satisfaction and developing a culture of excellence and engagement within the practice. Creates and maintains a work environment conducive to effective communication, collaboration, team building and professionalism. Responsible for developing, initiating and monitoring change within the office. Holds regular team meetings and is responsible for timely communication with team, providers and other leadership.
  • Oversee/participates in initiatives as defined by the organization. Ensures that processes and services are continuously monitored for quality, cost, effectiveness, and efficiency. Makes and implements recommendations to improve operations and to implement new services for areas of responsibility.
  • Ensures that services are provided in accordance with state and Federal regulations, organizational policy, and accreditation/compliance requirements.
  • Oversees and mentors leadership team, supporting operations of multiple sites, specialties and programs (typically 3 or more), etc.
  • Supports dyad leadership with value, cost, quality and provider/patient satisfaction. Reviews and monitors operational reporting tools and creates action plans for identified opportunities.

Qualifications - Mgr, Operations Lakeland Care Network
  • Required Bachelor's Degree or equivalent business, management, health care administration or other related area
  • Preferred Master's Degree or equivalent business, management, health care administration or other related area

  • 5 years of relevant experience health care/medical practice or related work Required
  • 3 years of relevant experience in a leadership role and/or role leading complex projects and initiatives. Proven track record of achieving financial targets and demonstrated ability to think strategically with a thorough understanding of strategic development Required
  • Experience with Electronic Medical Records and other medical practice systems Preferred

Physical Demands - Mgr, Operations Lakeland Care Network
  • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
  • Waist to Waist > 5 lbs: Seldom up to 10 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 10 lbs
  • Pulling Force > 5 lbs: Seldom up to 10 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Occasionally
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Occasionally
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Finger/Hand Dexterity: Frequently

How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Professional Building Meadowbrook - 2550 Meadowbrook Rd - Benton Harbor
Department Name
PHO Care - Lakeland Care
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. - 4:00 p.m.
Days Worked
Monday - Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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