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Senior Network Operations Manager Jobs in Michigan

Network Operations Director

Farmington Hills, MI ยท On-site

$83K - $112K/yr

Customer & Service Management (approx. 20-30% of the role) * Serve as the senior operational ... Communicate network performance and service metrics to customers. * Support customer retention and ...

Senior Network Architect

Ann Arbor, MI ยท On-site

$150 - $190/hr

... operational outcomesPeople Leadership (Current & Future)May directly manage network architects and engineers, including performance, development, and coachingFoster a culture of ownership ...

Senior Network Architect Employment Type: Full Time, Onsite in a corporate office environment ... Ensure proper documentation, configuration management, and operational standards Vendor & ISP ...

Senior Network Architect Employment Type: Full Time, Onsite in a corporate office environment ... Ensure proper documentation, configuration management, and operational standards Vendor & ISP ...

Senior Network Engineer

Ann Arbor, MI ยท On-site

$101K - $139K/yr

The Opportunity The Senior Network Engineer supports the Senior Network Architect in designing ... Infrastructure as Code (IaC) / Networking Automation Management Responsibilities Supervises work of ...

Senior Network Engineer

Southfield, MI ยท On-site

$95K - $130K/yr

Oversee the design and operation of enterprise-wide WAN, LAN, WLAN, and cloud-connected networks ... Proven experience managing multi-tenant or multi-organization network environments. * Expertise in ...

Senior Network Engineer

Southfield, MI ยท On-site

$95K - $130K/yr

Oversee the design and operation of enterprise-wide WAN, LAN, WLAN, and cloud-connected networks ... Proven experience managing multi-tenant or multi-organization network environments. * Expertise in ...

Senior Network Engineer

Ann Arbor, MI ยท Hybrid

$101K - $139K/yr

The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing ... manual operations to automated and intelligent network management : * Identify and eliminate ...

Senior Network Engineer

Ann Arbor, MI ยท Hybrid

$101K - $139K/yr

The Senior Network Engineer is a hybrid engineering and operations leader responsible for designing ... manual operations to automated and intelligent network management : * Identify and eliminate ...

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Senior Network Operations Manager information

What is the difference between Senior Network Operations Manager vs Network Engineer?

AspectSenior Network Operations ManagerNetwork Engineer
CredentialsBachelor's in IT, Networking, or related field; often certifications like CCNP, CISSPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CompTIA Network+
Work EnvironmentOversees network teams, manages operations, strategic planningDesigns, implements, and troubleshoots network systems
Employer & Industry UsageUsed in large organizations, telecom, IT servicesCommon in IT departments, tech companies, service providers

The Senior Network Operations Manager focuses on overseeing network teams and strategic management, while the Network Engineer is primarily responsible for designing and maintaining network infrastructure. Both roles require networking certifications and are vital in large organizations, but their daily responsibilities differ significantly.

What does a senior network operations manager do?

A Senior Network Operations Manager is responsible for overseeing the day-to-day operations and maintenance of an organization's network infrastructure. They lead teams that monitor network performance, troubleshoot issues, and ensure network security and reliability. This role often involves strategic planning, budgeting, and collaborating with other departments to support business needs. Senior Network Operations Managers also develop policies and procedures to optimize network efficiency and minimize downtime.

What are the key skills and qualifications needed to thrive as a senior network operations manager?

To thrive as a Senior Network Operations Manager, you need deep expertise in network infrastructure management, troubleshooting, and a relevant degree or industry certifications such as CCNP or CompTIA Network+. Familiarity with network monitoring tools, ITIL processes, and systems like Cisco, Juniper, or SolarWinds is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and respond effectively to operational challenges. These abilities ensure reliable network performance, minimize downtime, and enable efficient support for business operations.

What are the primary challenges a senior network operations manager faces when overseeing large-scale network infrastructures?

A Senior Network Operations Manager often encounters challenges such as ensuring network reliability across multiple locations, managing rapid incident response, and balancing proactive maintenance with evolving business demands. Coordinating between different technical teams, vendors, and business units to implement upgrades or address outages can be complex. Additionally, staying ahead of cybersecurity threats while maintaining compliance and optimizing performance requires strong organizational and communication skills.
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NOC Lead Engineer - Enterprise Network & Security Operations

Delan Associates, Inc

Grand Rapids, MI โ€ข Hybrid

Contractor

Posted 12 days ago


Job description

Job Description:

Looking for someone who is an architect. This position requires strong hands-on expertise in advanced networking technologies, including Palo Alto Networks and Juniper Networks firewalls, SD-WAN, data center fabrics (ACI/VXLAN), and cloud networking.

REQUIRED SKILLS : Juniper Networks, SDWAN, Cisco Firewalls, Palo Alto

Step into a senior network operations leadership role supporting a complex enterprise network environment across security, routing, switching, wireless, SD-WAN, data center, cloud networking, and load balancing.

This role is ideal for a hands-on NOC Lead or Senior Network Engineer who work in a Hybrid onsite/remote capacity with the team in Grand Rapids, MI (3 days onsite with 2 days allowable for remote work from home). Bring your strong troubleshooting skills, architect-level network knowledge, and the ability to lead incident response, mentor L1/L2 engineers, improve operational processes, and partner with engineering teams on long-term network reliability.

What You'll Do

Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.

Serve as a senior escalation point for complex network issues.

Oversee response to network alerts, hardware issues, performance problems, and service interruptions.

Lead and coordinate P1/P2 bridge calls, including troubleshooting direction and communication.

Perform root cause analysis for recurring network issues and recommend preventive actions.

Improve monitoring, incident response, documentation, and escalation processes.

Develop and maintain SOPs, runbooks, incident reports, and operational standards.

Collaborate with network engineering, infrastructure, security, cloud, and application teams.

Support continuous improvement of network reliability, visibility, and operational readiness.

Skills for Success

Strong hands-on experience with several of the following:

Palo Alto firewalls

Juniper SRX firewalls

Juniper Mist wireless and wireless authentication

Juniper and/or Cisco access layer switching

SD-WAN

L3 routing, especially BGP

Data center switching

ACI / VXLAN fabrics preferred

Cloud networking, preferably Azure or GCP

Load balancing, preferably F5

VPNs, access points, monitoring tools, and network troubleshooting

Required Qualifications

Extensive experience in network operations, network engineering, or NOC leadership.

Proven ability to lead or mentor L1/L2 NOC engineers.

Strong troubleshooting experience across routing, switching, wireless, firewall, VPN, and network performance issues.

Experience leading incident response and coordinating technical teams during high-priority outages.

Ability to document issues clearly, create SOPs, and improve operational processes.

Strong written and verbal communication skills.

Ability to work hybrid onsite 3 days per week.

Preferred Qualifications

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.

Certifications such as CCNA, CCNP, JNCIA, JNCIS, Palo Alto, CISSP, or similar.

Experience with enterprise-scale environments.

Experience supporting data center, SD-WAN, cloud networking, or network security operations.

Employment Type: CONTRACTOR