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Senior Network Operations Manager Jobs in Michigan

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

Customer & Service Management (approx. 20-30% of the role) * Serve as the senior operational ... Communicate network performance and service metrics to customers. * Support customer retention and ...

Senior Network Architect

Ann Arbor, MI · On-site

$150 - $190/hr

... operational outcomesPeople Leadership (Current & Future)May directly manage network architects and engineers, including performance, development, and coachingFoster a culture of ownership ...

Senior Network Architect Employment Type: Full Time, Onsite in a corporate office environment ... Ensure proper documentation, configuration management, and operational standards Vendor & ISP ...

Senior Network Architect

Ann Arbor, MI · On-site

$140 - $190/hr

Ensure proper documentation, configuration management, and operational standards Vendor & ISP ... The Senior Network Architect / Technical Lead directly or indirectly manages 1 - 3 network ...

Senior Network Architect Employment Type: Full Time, Onsite in a corporate office environment ... Ensure proper documentation, configuration management, and operational standards Vendor & ISP ...

Senior Network Engineer

Lansing, MI · Hybrid

$105K - $144K/yr

Senior Network Engineer Lead the design, implementation, and governance of secure, resilient, and ... operational best practices. Lead network architecture planning and high-level design to support ...

Senior Network Engineer

Lansing, MI · Hybrid

$105K - $144K/yr

Senior Network Engineer Lead the design, implementation, and governance of secure, resilient, and ... operational best practices. Lead network architecture planning and high-level design to support ...

Senior Network Engineer

Lansing, MI · Hybrid

$105K - $144K/yr

Senior Network Engineer Lead the design, implementation, and governance of secure, resilient, and ... operational best practices. Lead network architecture planning and high-level design to support ...

Senior Network Engineer

Lansing, MI · On-site

$105K - $144K/yr

Senior Network Engineer Lead the design, implementation, and governance of secure, resilient, and ... operational best practices. Lead network architecture planning and high-level design to support ...

Senior Network Engineer

Grand Rapids, MI · On-site +1

$99K - $136K/yr

Service Request Management : Efficiently manage service requests, ensuring accurate and detailed ... Ensure compliance with service level agreements (SLAs) and operation level agreements (OLAs) while ...

Senior Network Engineer

Lansing, MI · Hybrid

$105K - $144K/yr

Senior Network Engineer Lead the design, implementation, and governance of secure, resilient, and ... operational best practices. Lead network architecture planning and high-level design to support ...

Senior Network Engineer

Southfield, MI · On-site

$95K - $130K/yr

Oversee the design and operation of enterprise-wide WAN, LAN, WLAN, and cloud-connected networks ... Proven experience managing multi-tenant or multi-organization network environments. * Expertise in ...

Senior Network Engineer

Southfield, MI · On-site

$95K - $130K/yr

Oversee the design and operation of enterprise-wide WAN, LAN, WLAN, and cloud-connected networks ... Proven experience managing multi-tenant or multi-organization network environments. * Expertise in ...

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Senior Network Operations Manager information

What does a senior network operations manager do?

A Senior Network Operations Manager is responsible for overseeing the day-to-day operations and maintenance of an organization's network infrastructure. They lead teams that monitor network performance, troubleshoot issues, and ensure network security and reliability. This role often involves strategic planning, budgeting, and collaborating with other departments to support business needs. Senior Network Operations Managers also develop policies and procedures to optimize network efficiency and minimize downtime.

What are the key skills and qualifications needed to thrive as a senior network operations manager?

To thrive as a Senior Network Operations Manager, you need deep expertise in network infrastructure management, troubleshooting, and a relevant degree or industry certifications such as CCNP or CompTIA Network+. Familiarity with network monitoring tools, ITIL processes, and systems like Cisco, Juniper, or SolarWinds is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and respond effectively to operational challenges. These abilities ensure reliable network performance, minimize downtime, and enable efficient support for business operations.

What are the primary challenges a senior network operations manager faces when overseeing large-scale network infrastructures?

A Senior Network Operations Manager often encounters challenges such as ensuring network reliability across multiple locations, managing rapid incident response, and balancing proactive maintenance with evolving business demands. Coordinating between different technical teams, vendors, and business units to implement upgrades or address outages can be complex. Additionally, staying ahead of cybersecurity threats while maintaining compliance and optimizing performance requires strong organizational and communication skills.

What is the difference between Senior Network Operations Manager vs Network Engineer?

AspectSenior Network Operations ManagerNetwork Engineer
CredentialsBachelor's in IT, Networking, or related field; often certifications like CCNP, CISSPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CompTIA Network+
Work EnvironmentOversees network teams, manages operations, strategic planningDesigns, implements, and troubleshoots network systems
Employer & Industry UsageUsed in large organizations, telecom, IT servicesCommon in IT departments, tech companies, service providers

The Senior Network Operations Manager focuses on overseeing network teams and strategic management, while the Network Engineer is primarily responsible for designing and maintaining network infrastructure. Both roles require networking certifications and are vital in large organizations, but their daily responsibilities differ significantly.

What are popular job titles related to Senior Network Operations Manager jobs in Michigan?

For Senior Network Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Senior Network Operations Manager jobs in Michigan look for?

The top searched job categories for Senior Network Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Senior Network Operations Manager jobs?

Cities in Michigan with the most Senior Network Operations Manager job openings:

Fiber Network Operations Manager (1454)

Ripple Fiber

Plymouth, MI • On-site

$90 - $110/hr

Other

Medical, Retirement

Posted yesterday

New


Job description

Job Details

Job Location: Plymouth Michigan Office - Plymouth, MI 48170

Salary Range: $90,000.00 - $110,000.00

Fiber Network Operations Manager | Ripple Fiber

We are looking for a Fiber Network Operations Manager to join our growing team.

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About our culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the role

We are seeking a dynamic and experienced Fiber Network Operations Manager to lead the strategic planning, execution, and optimization of fiber-optic network infrastructure across customer and enterprise environments. This leadership role is pivotal in ensuring high-performance connectivity, operational excellence, and continuous service improvement. The ideal candidate will bring a strong blend of technical acumen, team leadership, and strategic foresight to drive innovation and reliability in our fiber network operations.

Responsibilities
  • Lead the planning, deployment, and maintenance of fiber-optic networks across multiple states.
  • Manage and mentor field supervisors, technicians, and support staff to ensure efficient and high-quality service delivery.
  • Oversee network performance monitoring, diagnostics, and resolution of complex infrastructure issues.
  • Develop and manage budgets, timelines, and resource allocation for fiber projects.
  • Ensure compliance with industry standards, safety regulations, and internal quality benchmarks.
  • Build and maintain strong relationships with vendors, contractors, and internal stakeholders.
  • Implement and refine operational processes to improve efficiency, reduce downtime, and enhance customer satisfaction.
  • Provide strategic input to senior leadership on infrastructure investments, risk mitigation, and technology upgrades.
Experience & QualificationsRequired
  • 4+ years of experience in fiber-optic network operations, including installation, maintenance, and troubleshooting.
  • 3+ years in a supervisory or managerial role overseeing technical teams.
  • Deep understanding of fiber technologies, network architecture, and performance monitoring tools.
  • Strong leadership, communication, and decision-making skills.
  • Proven ability to manage multiple projects in a fast-paced, dynamic environment.
  • Experience working with cross-functional teams and external vendors.
Preferred Qualifications
  • Industry certifications such as CFOT (Certified Fiber Optic Technician), or relevant credentials from NCTI, SCTE.
  • Familiarity with GIS mapping tools, CMMS platforms, and network design software.
  • Knowledge of regulatory compliance frameworks (e.g., OSHA, FCC, NEC).
  • Ability to develop teams and standards in network operations and maintenance.
Benefits
  • We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive.
Equal Opportunity Employer Statement

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

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